Rancho Mission Viejo Hotels, Ladera Ranch

"Intenet connection was spotty"

"From day one our tub was already clogged. The room is not clean, breakfast is not that bad but juice dispenser is not working also no water available you have to buy bottled water for $5. No microwave in the room, you have to go to the front desk to warm up your food( only one microwave for all the guests."

"Nice breakfast. Very nive breakfast! Thank you"

"Room is clean and up to most people’s standards. It doesn’t look it from the outside much but the inside is very welcoming and feels 5 star."

"The best view of the ocean from our deck! Spotted a couple whales one of the mornings out just a few feet! Great relaxing place to spend a few days!"

"The room that I got was clean and the restroom was nice with a modern look definitely recommend for the price. And the area was perfect they have a lot of restaurants near by. And the staff was awesome easy check in and check out. "

"The location is right off the freeway, and there is a DENNYs in walking distance, as well as a WENDY. The rooms is very clean, and the grounds are well taken care of. Check in time is 3pm, and when i attempted to check in at 2:58pm, I was told to come back in 30 mins or so, because my room was not ready, ODD"

"1. Tv remote control didn’t work. 2. Tub was clogged. 3. Lamp didn’t work by room, we had to use light by table so room was dark. 4. We call front desk and house keeping for 2 hours for clean towels they never answer so it made us 3 hrs late for our trip. 5. They would take thrash out of room while we were gone but never leave towels we would have to go and ask at front desk. 6. Out of the 5 elevators only 3 work so it would take a while to use them"

"Na"