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Reviews of Phuc Ngoc Hotel

3.5 out of 5
Phuc Ngoc Hotel
1328 Nguyen Trung Truc Street, An Binh Ward, Rach Gia, Kien Giang

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Frank

Travelled with group
Liked: Amenities, property conditions & facilities
Property is clean and modern. Location is convenient and walkable.
Stayed 1 night in Jan 2024

8/10 Good

Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

tri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and it’s location is so convenient close Rach Soi market and Coopmart
Stayed 1 night in Aug 2023

8/10 Good

khoa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good to stay in this hotel
Stayed 2 nights in Jan 2023

8/10 Good

Duy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
It’s ok
Stayed 1 night in Jan 2023

10/10 Excellent

Trinity

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located next to a shopping center. Love the variety of food options all within walking distance. Staff extreme friendly and helpful.

10/10 Excellent

Sinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really like it very much staff is very helpful Hotel and the room is very clean to me the bed is kinda hard for me other than that I like everything about the hotel
Stayed 2 nights in Feb 2020

8/10 Good

ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5 star; and excellent services
wonderful hotel to stay. Very good breakfast buffet (class A). Property is in excellent condition (but not luxury looked)
Stayed 1 night in Jan 2020

8/10 Good

Sieu

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Khuan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel in the downtown location.
Stayed 1 night in Dec 2019

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brautiful New Hotel but maintenance not great
I only stayed 1 night and did not have any food there as I left to catch the only flight from Rach Gia Airport at 0705. The reception staff were very professional and friendly. Always smiling. They provided a free car to take me to the airport. The hotel is big, modern and very plush with very good quality carpets in the corridors. The rooms are spacious as are the bathrooms. The downsides are the walls in the bedrooms are all tiles and good quality but the finish on the tiling is poor. Chips out of the tiles, bad joints, but the tiles look as they have not been properly cleaned since they were put up. The same goes for the bathroom tiles only a lot more chips and ceacks there. The silicond seal on the washhand basin was really badly finished at the rear of the WHB, I think it was done before the mirrow was put in so not seen then bit now very visible with the mirror. Some people might think I am nit picking and mabye I am a bit, but I think the best tilers are in Asia so it should be perfect. My comments would not put me off staying in this hotel in the future. The staff are its finest plus and the points I made can mostly be easily rectified.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, service staffs are nice and professionals .
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Location of this place was pretty close to a lot of cafes and restaurants and easy access to where I had to be. The area is cleaned up quite well since my last visit to Vietnam and I would recommend this area as a suggestion for hotels within the area as well. The staff was always accommodating as I could check in early and check out a little later with no problems as long as you gave them a little notice. Only problem I had was with some other guests that smoked quite heavily within the halls and playing very loud music at certain hours of the evening without the management saying anything as for respect of the other guests staying at the hotel . Overall I give this place a 6
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rat tot dep voi tat ca nhan vien phu vu rat nhieu tinh.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020

10/10 Excellent

RHC, 千葉

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ほぼ完璧です　空港の送迎と朝食も付いて
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全て完璧です　広くて清潔
Stayed 3 nights in Nov 2019

10/10 Excellent

MUHYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chim khóc
Căn phòng đối diện sân bay quá ồn ào lúc bình minh.
Stayed 1 night in Sep 2019

10/10 Excellent

DALWON DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you booked a flight in early next morning
Big room, comfortable bed, powerful AC and balcony with ash tray for smokers. Very kind and friendly staffs! Breakfast was average in that price range. WiFi speed was a little bit disappointed. I chose a place near the airport because it was my last day on a business trip in Rach Gia area.
Stayed 1 night in Jun 2019

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Stayed 1 night in Feb 2019