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"Fantastic stay with really friendly staff. Great location for exploring the city. Excellent food in the restaurant and drinks on the rooftop bar! "

"Was initially given a room with a view of a wall in a internal courtyard. After complaining they gave me a higher floor with a partial view of the city. Hotel is wedged into an awkward spot so only premium rooms have views. Pool was closed. Location v central but too many ppl there"

"The rooms are clean, but small"

"Fabulous hotel that provides great service abd is in a perfect location. Akways a pkeasure to stay here."

"The experience was so memorable that I ended up staying here twice during my trip—that says it all. The location is fantastic: close to everything, just steps from Atocha, with multiple metro stations nearby (Embajadores and Estación del Arte are both within an 8-minute walk). If you’re planning to rent a car, there’s even a Sixt office right across the street, which is very convenient. The service is exceptional, the rooms are very comfortable, and the hotel offers great amenities including parking, a gym, a pool, and a fantastic terrace and rooftop area. Room service was quick, and the food was consistently delicious. Overall, an excellent experience in Madrid. I would definitely stay here again."

"Excellent hotel. Room was very clean and comfortable. The doorman ( afternoon shifts) made our staying very pleasant and her daughter was very nice too. She worked at the 360 rooftop. Thank you "

"Everything was great. The only thing is the bar is not easily accessible. I could not walk up the stairs and the elevator does not go to that floor "

"everything so clean , loved the area "

"The hotel is very convenient to a lot of the attractions and Atocha train station for any day trips. We loved our room and the gym. The property is updated and very clean. The staff are very friendly and helpful. We would highly recommend this property."