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Melia Madrid Serrano

Property class: 4

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Located close to U.S. Embassy and Movistar Arena, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is NZ$332
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Room

A modern living room with a sofa, a chair, and a coffee table.

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

A modern hotel room with a large bed, a sitting area with a sofa and a small table, a TV, and a wardrobe.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, a small table, a lamp, and a view of the outdoors.

Family Room

  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Communicated Room (Premium)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small table, and a view of the hallway.

Communicated Room (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for The Level Room

A hotel room with a large bed, a desk with a chair, a small table with chairs, a television, and a plant.

The Level Room

8.6 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room (The Level)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Bathtub (Grand, The Level)

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Premium Room, Bathtub (Grand, The Level)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (The Level)

A hotel room with a large bed, bedside lamps, a nightstand, a bookshelf, and a window with curtains.

Junior Suite (The Level)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Supreme Room

A modern hotel room with a bed, a dining table with a vase of flowers, a television, and a lamp.

Supreme Room

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Bathtub (Grand, The Level, (2+2))

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Premium Room, Bathtub (Grand, The Level, (2+2))

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A modern hotel room with a large bed, a sofa, a dining table, and a small round table.

Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, Bathtub (Grand, The Level, (2+1))

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Premium Room, Bathtub (Grand, The Level, (2+1))

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (The Level (2+2))

A hotel room with a large bed, bedside lamps, a nightstand, a bookshelf, and a window with curtains.

Junior Suite (The Level (2+2))

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (The Level (3+1))

A hotel room with a large bed, bedside lamps, a nightstand, a bookshelf, and a window with curtains.

Junior Suite (The Level (3+1))

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Communicated Room (Premium, (4+1))

A hotel room with a bed, bedside table, lamp, and a view of the hallway.

Communicated Room (Premium, (4+1))

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Premium Room (The Level, (3 Ad))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level, (3 Ad))

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room (The Level, (2+1))

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room (The Level, (2+1))

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room (3+1)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room (3+1)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Melia Room, Patio Garden View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Room, Patio Garden View

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Melia Room, Exterior View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Room, Exterior View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Bathtub (The Level)

A hotel room with a bed, a sofa, a round table with a bottle and glasses, and a potted plant.

Premium Room, Bathtub (The Level)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, Bathtub (The Level, (2+1))

A hotel room with a bed, a sofa, a round table with a bottle and glasses, and a potted plant.

Premium Room, Bathtub (The Level, (2+1))

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (The Level)

A modern hotel room with a large bed, a desk, and a television.

Suite (The Level)

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite (The Level, (2+2))

A modern hotel room with a large bed, a desk, and a television.

Suite (The Level, (2+2))

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Communicated Room (Supreme)

A hotel room with a large bed, a desk, two chairs, a small table, and a window with a view of trees.

Communicated Room (Supreme)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Communicated Room (Melia, The Level)

A modern hotel room with a large bed, a round table, a chair, and a TV.

Communicated Room (Melia, The Level)

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Communicated Room (Grand Premium, The Level)

A modern hotel room with a bed, a sofa, a round coffee table, and a potted plant.

Communicated Room (Grand Premium, The Level)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Family Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Melia Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Melia Room

9.2 out of 10
Wonderful
(42 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small table, and a view of the hallway.

Premium Room

9.0 out of 10
Wonderful
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Salamanca, a neighbourhood in Madrid, Melia Madrid Serrano is near a metro station. Gran Via and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a match? See what's going on at Movistar Arena or Bernabéu Stadium. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    1 min walk - 0.0 km
  • A park with topiary trees, a paved walkway, and people walking.
    El Retiro Park
    3 min drive - 1.8 km
  • Golden Mile
    1 min walk - 0.1 km
  • U.S. Embassy
    2 min walk - 0.2 km
  • ABC Serrano
    5 min walk - 0.5 km

Getting around

  • Nunez de Balboa Station
    6 min walk
  • Madrid Recoletos Station
    20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    12 min drive

Restaurants

  • Starbucks
    7 min walk
  • Tatel
    7 min walk
  • Osaka
    7 min walk
  • Ikigai Velazquez
    7 min walk
  • Panthera
    9 min walk

About this property

Melia Madrid Serrano

  • Upscale hotel near U.S. Embassy
  • Located close to Movistar Arena and Bernabéu Stadium, Melia Madrid Serrano provides a terrace, dry cleaning/laundry services and car hire on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • Other perks at this hotel include:
    • A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
    • Buffet breakfast (surcharge), babysitting (surcharge) and coffee/tea in reception
    • Tour/ticket information, a water dispenser and a banquet hall
    • A computer station, meeting rooms and a porter/bellboy
    • Guest reviews give top marks for the helpful staff and first-rate property condition
  • Room features
  • All 307 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More amenities include:
    • Highchairs, baby baths and free infant beds
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and hairdryers
    • LCD TVs with satellite channels
    • Electric kettles, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 32 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 17.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arado

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5,640 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1975
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property provides central air conditioning and heating (availability based on the season).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 17.5 for children
  • Nearby parking fee: EUR 32 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 25 May to 10 September
Pool access available from noon to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Melia Madrid Serrano have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from noon to 7:00 PM.

How much does it cost to stay at Melia Madrid Serrano?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 23 Aug 2026 start from NZ$332, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Melia Madrid Serrano?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Melia Madrid Serrano?

Checkout is at noon.

Where is Melia Madrid Serrano located?

Located in Salamanca, this hotel is within 1 mi (2 km) of U.S. Embassy and El Retiro Park. Bernabéu Stadium and Movistar Arena are also within 2 mi (3 km). Nunez de Balboa Station is 6 minutes by foot and Gregorio Maranon Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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