I was assigned a room on the 10th floor, directly facing the elevator, which led to constant disturbance from people passing by at all hours.
Additionally, there was frequent noise from chairs being dragged above, likely due to a commercial space on the 11th floor. The lack of soundproofing made it difficult to sleep. This falls short of professional guest service standards.
It felt more like a motel, yet the price exceeded that expectation. Very disappointing considering the hotel's image. Be sure to request a room far from the elevator.