6/10 Okay
Maurice Deal
Travelled with family
26 May 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We stayed there 7 nights. At 5:50a the fire alarm went off and stayed on for the building on 5/21/24. We were on 24th floor. I have had 4 back surgeries and a knee surgery so steps are very hard. After very quickly throwing on some clothes we walked down 24 floors to basement, exited, then walked around the building to the lobby. 1 fire truck was at the lobby and the firemen were walking around. Only saw 50 people; almost all USA, who took fire alarm seriously. I asked front desk clerk where all the people were; he said most called and did not come down. He said cause was smoking in the room and the person tried to disable alarm...smoking in rooms is a common event. After going back to room my wife and I discussed the water damage down the walls in the stair area, the torn walls and exposed piping in the stair wells, all the cables run through 1 door with it propped open, no exit/fire information in rooms, no sprinklers in room, staff not trained, and lacked urgency alarm sounds. Should this hotel ever have a real fire, it will be at a huge cost. My last stay at this property.
Maurice Deal
Stayed 7 nights in May 2024