6/10 Okay
Andrea
Travelled with family, Travelled with group
4 Jun 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
resort, pool, beach were beautiful. older gentleman working at pool bar was fantastic.
Housekeeping showed up two days-despite a big tip. had towels but the trash filled up. had to ask for the second visit. Staff mostly friendly and eager to please for tips. Staff spoke barely any English. Simple questions could not be answered. frustrating. Dining areas had a lot of the same foods- French fries/desserts all the same- bland, low quality. Breakfast buffet fine. Scrambled eggs should not look like soup. Lunch/dinner had variety but not what I was looking for. Many fried foods, starches- potatoes 5 ways…same fried tiny chicken pieces every place. No fresh strawberries or blueberries. No staff guiding you at the buffet. signs missing so had no idea what foods were. People selling on beach. No one wants to be bothered. Guards did nothing to dissuade this. Thursday night there were vendor tables set up with obnoxious, aggressive salesmen all selling the same cheap jewelry and fake Cuban cigars. They were relentless and annoying. Why must I be subjected to that nonsense? Seems like the resort hired them. stuff was priced 10x higher than gift shops. Awful! Due to selling on beach and selling allowed at resort by awful people taking advantage of travelers, and staff not speaking English, we will not be returning. Front desk staff checked us out but never said thank you for staying. Hotel charged double what private transport charged for ride to airport.
Andrea
Stayed 5 nights in May 2024