Riu Palace Pacifico - Adults Only - All Inclusive

4.5 star property
Adults-only luxury on the beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Palace Pacifico - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Minibar, in-room safe, laptop workspace, blackout curtains
Restaurant
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Spa
  • Breakfast included
  • Parking includedParking includedParking included
  • GymGymGym

Check out the area

Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732
  • Popular LocationFlamingos Golf Club2 min drive
  • Popular LocationNuevo Vallarta Beach5 min drive
  • Popular LocationNayar Vidanta Golf8 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)18 min drive
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Room options

Junior Suite, 1 King Bed (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 70 sq m
  • Sleeps 2
  • 2 Double Beds

Junior Suite, Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Balcony, Sea View (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite, Partial Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 70 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (M)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

Suite, Oceanfront (Elite Club, B2C-CAN)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (Elite Club, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 70 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club, U)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
Plasma TV
Clothes dryer
Renovated in 2023
  • 33 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Nuevo Vallarta

Located in Nuevo Vallarta, Riu Palace Pacifico - Adults Only - All Inclusive is on the beach. Nayar Vidanta Golf and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa Bucerias. Los Arroyos Verdes and Splash Water Park Vallarta are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with horse riding.

What's nearby

  • Flamingos Golf Club - 2 min drive
  • Nuevo Vallarta Beach - 5 min drive
  • El Tigre Golf at Paradise Village - 5 min drive
  • Vallarta Adventures - 7 min drive
  • Nayar Vidanta Golf - 8 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 19 min drive

Restaurants

  • Don Rafael - 15 min walk
  • La Botana - 15 min walk
  • Samba Vallarta by Emporio Hotel - 11 min walk
  • Riu Palace Piano Bar - 3 min walk
  • Reflect Krystal Sky Bar - 3 min walk

About this property

Riu Palace Pacifico - Adults Only - All Inclusive

Luxury all-inclusive property by the ocean, rejuvenated in 2023
You can look forward to a free breakfast buffet, a swim-up bar and a poolside bar at Riu Palace Pacifico - Adults Only - All Inclusive. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Treat yourself to a massage, aromatherapy or a facial at the on-site spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the health club; other things to do include snorkelling, volleyball and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and a free daily manager's reception.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Limo/town car service, a free beach club on-site and luggage storage
  • Beach umbrellas, coffee/tea in reception and a lift
  • Guest reviews speak well of the bar, breakfast and beach locale
Room features
All 445 rooms have comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the size rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hairdryers
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas and toasters

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Asian restaurant Kyoto
  • Elite Club Restaurant
  • Fusion restaurant Krystal
  • Italian rest La Toscana
  • Steak House

Things to do

  • 3 outdoor pools
  • Billiards/pool table
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas
  • Volleyball
  • Water sports equipment

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Building
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - December 2023
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar
  • Toaster

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico Adults Only All Inclusive
Riu Palace Pacifico - Adults Only - All Inclusive Nuevo Vallarta

Frequently asked questions

Does Riu Palace Pacifico - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Riu Palace Pacifico - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Pacifico - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Pacifico - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Riu Palace Pacifico - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Riu Palace Pacifico - Adults Only - All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Pacifico - Adults Only - All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within 1 mi (2 km) of Bay of Banderas and Playa Bucerias. Nuevo Vallarta Beach is 1.5 mi (2.4 km) away.

Riu Palace Pacifico - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1448 out of 2387 reviews" "
Rating 8 - Good. 536 out of 2387 reviews" "
Rating 6 - Okay. 249 out of 2387 reviews" "
Rating 4 - Poor. 86 out of 2387 reviews" "
Rating 2 - Terrible. 68 out of 2387 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Graham w

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been before. Even better after the renovation
Stayed 6 nights in May 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Amenities
Excellent service and amazing food
Stayed 6 nights in May 2024

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a remarkable experience at Riu Palaca Pacifico. The resort itself was stunning and very well kept. There was always someone mopping or sweeping the floors, and the staff was incredibly friendly and helpful. The dining options were amazing and there was always someone around to refill your drink whether you were at a restaurant or lounging by the pool or beach. Overall an amazing experience and we will certainly be returning with family and friends to share the experience with them!
Stayed 7 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, attentive service, friendly staff, good food
Stayed 4 nights in May 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of the best resorts and hotels I’ve ever been to. Staff were always polite and accommodating. Most of them spoke very good English and they were easy to talk to. Room service comes around twice a day to make sure any rooms don’t get kissed for the cleaning process. Ocean is very warm and the white sand beaches are dream-like. The visibility of the ocean is typical for the pacific west coast. Murky and sandy and not much visibility. You can choose to not tip but everyone does because the service you get is usually amazing. Minibar restocked every day but you don’t need it because they have a lot of bars around the resort and near the beach that serve high quality drinks. Activities such as beach volleyball, ping pong and dance class are some that my partner and I enjoyed a lot. We would like to give a huge shoutout to Alonso who works at the buffet for his exceptional serving and customer service. Some of the best we have ever had. Will be back to another RIU in the future.
Stayed 7 nights in May 2024

10/10 Excellent

Shanna L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we had was beautiful and quiet, couldn’t hear our neighbours at all. Always lots of lounge chairs available no matter what time of day you looked for one. Food was great. Service staff and entertainment staff were awesome. We would come back to the riu without hesitation.
Stayed 7 nights in Apr 2024

8/10 Good

Goldanickie, Irvington

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The experience at this hotel was great! But it really wasn’t what we expected in terms of the RIU experience we’ve had at several other RIU locations. First, the RIU all white party was at another RIU hotel close by I think Jalisco which was not adult only. We were partying with children which was not cool. We chose to stay at the RIU palace Pacifico because it was adult only. Second, there was no foam pool party that normally takes place at other RIU locations. That’s definitely a great experience which we did not have during our stay. Third, there was no DJ on any given day during our stay. There was no turn up vibe. Fourth, the RIU palace at Puerto Vallarta is really for a relaxed, quiet and low key vacation. There were a lot of seniors there not much of a younger crowd. I would go back there when I’m ready to retire. The overall experience with the staff, cleanliness, service and all inclusive was great!! The food was good everyday. The drinks just kept coming upon request. It was a great atmospheres and beautiful place inside out. Just wasn’t enough amenities to accommodate a younger crowd. So I guess that’s why the majority there were seniors.
Stayed 5 nights in May 2024

10/10 Excellent

Shanan Mishelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super great. Very clean. Overall we had a great experience. Food is great for an all-inclusive. I’d say the only thing that I’d change from our stay would be our mattress was probably a little older (sagging) and should be replaced.
Stayed 5 nights in May 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and attentive staff
Stayed 4 nights in May 2024

8/10 Good

jonathan garrett

Liked: Cleanliness, staff & service, property conditions & facilities
We would come again.
Stayed 8 nights in Apr 2024