Puerto de Luna Pet Friendly & Family Suites Hotel is steps from the Cruise Ship Terminal. Enjoy the garden setting, outdoor pool, in-room WiFi, and on-site car rentals. The multilingual staff creates a welcoming atmosphere, consistently praised for making family stays special.
Located in Fluvial Vallarta, a neighbourhood in Puerto Vallarta, Puerto de Luna Pet Friendly & Family Suites Hotel is near the airport and near a boardwalk. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit VidantaWorld and Los Arcos. Splash Water Park Vallarta and Vallarta Zoo are also worth visiting. Discover the area's water adventures with snorkelling, waterskiing and parasailing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Puerto Vallarta travel guide
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
14 min drive
Restaurants
Food Park PV
2 min walk
Häagen-Dazs
5 min walk
Campomar
3 min walk
La Vaca Argentina
2 min walk
Deli Express
4 min walk
About this property
Puerto de Luna Pet Friendly & Family Suites Hotel
Along with an outdoor pool, this aparthotel has a children's pool and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance and a garden are on-site. Each apartment offers free WiFi, a rainfall shower and a TV with cable channels. Free newspapers, a ceiling fan and a safe are among the other amenities that guests will find.
Puerto de Luna Pet Friendly & Family Suites Hotel offers 50 air-conditioned accommodations with a safe and free newspapers. Cable televisions are provided.
Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 150 to 300 per person
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Bathtub or shower
Free toiletries
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
Outdoor areas
Garden
Picnic area
Terrace
Comfort
Air conditioning
Ceiling fan
Pets
Pet friendly
Welcoming cats and dogs only
2 pets total
Fee: MXN 300 per pet per night
Suitability/Accessibility
No lift
Designated smoking areas
Services and conveniences
Blackout drapes
Concierge services
Daily housekeeping
Free daily newspapers
Iron/ironing board on request
Limited-hour front desk
Luggage storage
Multilingual staff
Phone
Safe
Safe at front desk
Tour and ticket assistance
Turndown service
Location highlights
Near the airport
Near the boardwalk/promenade
Things to do
Children's pool
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Snorkelling nearby
Surfing/bodyboarding nearby
Water skiing nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Mosquito nets
Fire extinguisher
General
50 units
6 floors
7 buildings
Connecting units available
Garden
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of MXN 300 per pet, per night
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 150 to 300 per person
Pet fee: MXN 300 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Luna Suites Hotel
Puerto de Luna All Suites
Puerto Luna Hotel Puerto Vallarta
Puerto Luna Hotel
Puerto Luna Puerto Vallarta
Puerto Luna
Puerto de Luna Pet Friendly Family Suites Hotel
Puerto de Luna Pet Friendly & Family Suites Hotel Aparthotel
Frequently asked questions
Does Puerto de Luna Pet Friendly & Family Suites Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Puerto de Luna Pet Friendly & Family Suites Hotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of MXN 300 per pet, per night. Some restrictions may apply, so please contact the property for more details.
How much is parking at Puerto de Luna Pet Friendly & Family Suites Hotel?
Self-parking is free at this property.
What time is check-in at Puerto de Luna Pet Friendly & Family Suites Hotel?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Puerto de Luna Pet Friendly & Family Suites Hotel?
Checkout is at 11:00 AM.
Where is Puerto de Luna Pet Friendly & Family Suites Hotel located?
Located in Fluvial Vallarta, this aparthotel is within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Malecon and Playa de los Muertos are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Puerto de Luna Pet Friendly & Family Suites Hotel Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.0
Location
7.8
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 238 out of 827 reviews
10 - Excellent
238
Rating 8 - Good. 301 out of 827 reviews
8 - Good
301
Rating 6 - Okay. 165 out of 827 reviews
6 - Okay
165
Rating 4 - Poor. 68 out of 827 reviews
4 - Poor
68
Rating 2 - Terrible. 55 out of 827 reviews
2 - Terrible
55
Reviews
10/10 Excellent
Linda
25 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Grounds are very relaxing. Staff very helpful. Rooms are generous. Wonderful. Place!
Linda
Stayed 1 night in Jan 2026
10/10 Excellent
Shelley
15 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
This was a very quiet, well-kept property with helpful staff.
Shelley
Stayed 8 nights in Nov 2025
10/10 Excellent
Sylvia
23 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was spotless the grounds are beautiful and well kept. Great pool atea. The tedetaunt has a good selection and fabulous coffee. The ataff thete is exceptional.
Sylvia
Stayed 7 nights in Jan 2026
10/10 Excellent
Michael
6 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and AC worked very well. It was a peaceful stay and all the staff was wonderful. The bathroom shower was dirty with stains from its old age, that is the only issue we faced
Michael
Stayed 1 night in Dec 2025
10/10 Excellent
elna
6 Nov 2025
Liked: Cleanliness, amenities, communication
The staff was helpful and friendly. The hotel very clean.
elna
Stayed 2 nights in Nov 2025
6/10 Okay
Lynsey
1 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
The rooms were spacious but the blankets had a funny smell to them (maybe from previous animas) We were also supposed to have free breakfast every morning but the staff said it was only for 1 morning which was disappointing. The restaurant was beautiful, good food but overpriced. Very friendly staff.
Lynsey
Stayed 5 nights in Dec 2025
4/10 Poor
Scott
5 Jan 2026
Disliked: Property conditions & facilities, communication
This property is old and not updated in anyway. They use an ancient key system rather than the new pass card, which is also awkward. Was highly oriented towards pets which served us well. We enjoyed the food festival next-door.
Scott
Stayed 1 night in Jan 2026
10/10 Excellent
Antonio
6 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Is great to have pet friendly places to stay for vacation in Vallarta
Antonio
Stayed 3 nights in Jan 2025
10/10 Excellent
M
14 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
We had a great one night stay. Property was clean and safe and so welcoming for our two small dogs. Would definitely stay here again.
M
Stayed 1 night in Apr 2025
10/10 Excellent
Dianne
25 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
We love this quiet, peaceful and very pretty location.
Dianne
Stayed 1 night in Jan 2025
10/10 Excellent
Julian
18 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent small place that is close to many restaurants and stores.
Julian
Stayed 1 night in Jun 2024
10/10 Excellent
Joshua
19 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great spot great people, a little bit of a distance from the main area, overall would come again!
Joshua
Stayed 2 nights in Dec 2024
8/10 Good
Real
19 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pet friendly, breakfast option
Real
Stayed 3 nights in Nov 2024
10/10 Excellent
Mayra
20 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Swim pool is clean and nice , the cafeteria is very good food and attention to.
Mayra
Stayed 5 nights in Oct 2024
8/10 Good
Dorothy
13 Feb 2024
Liked: Cleanliness, room comfort, communication
Beautiful pool area and grounds. Great location close to the airport and easy to get to anywhere else. Love the pet area.
Dorothy
Stayed 2 nights in Feb 2024
10/10 Excellent
Xiomara
15 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice staff. Quiet and quaint. Next to a good Food Park.
Xiomara
Stayed 2 nights in Feb 2025
10/10 Excellent
blanca
29 Jul 2024
Liked: Cleanliness, property conditions & facilities, communication
Lovedcthe little outside cafe, great service and food,security is awesome,and overall great value for your money
blanca
Stayed 3 nights in Jul 2024
8/10 Good
Susan
23 Apr 2025
Liked: Cleanliness, room comfort, communication
Little green oasis in the middle of Puerto Vallarta. Great for people travelling with a dog. Only complaint is that the place is a little worn out in places, but price reflects this. Great little cafe on site. All staff are very helpful.
Susan
Stayed 2 nights in Apr 2025
10/10 Excellent
Wayne
27 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a last minute stay because we missed our flight and had to stay a couple of nights and WOW!! Beautiful place to stay, friendly staff and the grounds are beautifully well kept,we will definitely spend our next stay here.
Wayne
Stayed 1 night in Jan 2024
10/10 Excellent
Douglas
13 Feb 2025
Liked: Cleanliness, property conditions & facilities, communication
The setting and location and quality of the resort is very good.
My family stayed there in March 2001 when it was a best western and caked the Punta de luna
It was great to have recently stayed there and we plan on coming back next January
Can you give me some background or history of the resort and how you have apportioned the rooms, eg long term rentals, short stay
thank you
Doug
Douglas
Stayed 9 nights in Jan 2025
10/10 Excellent
Kighe
19 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our favourite place to stay every year. Reliable and clean. Absolutely lovely people and place. 10/10
Kighe
Stayed 1 night in Dec 2024
10/10 Excellent
Richard
15 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
An older property but good location. Staff were very attentive
Richard
Stayed 7 nights in Feb 2024
10/10 Excellent
Nancy
24 Apr 2025
Liked: Cleanliness, room comfort, communication
Snowbirds on way back to Canada
It was great! Location perfect as we were next door to the Food Park. Just a few minutes to airport as well. They made our dog feel special, and gave us doggy bags. They also had treats for purchase.
Rooms are very basic, no hair dryer but the bed was very comfortable and room was quiet!
Nancy
Stayed 1 night in Apr 2025
10/10 Excellent
GUSTAVO
31 Jan 2025
Liked: Cleanliness, room comfort, communication
Puerto de Luna es estar como en casa!!
I e never seen a hotel that would make you feel at home. For sure I'll be. Back to stay here a lot longer. Safe and close. To shopping malls.
GUSTAVO
Stayed 2 nights in Jan 2025
8/10 Good
Rosemary
6 Nov 2024
Liked: Cleanliness, amenities, room comfort, communication
We have been using this hotel for many years as we have two dogs. They are very dog friendly with a nice dog park to walk your dog in and have them go to the bathroom. The rooms are very clean mattresses Excellent, Internet excellent with a very friendly and helpful workers.