Krystal Grand Puerto Vallarta All Inclusive

4.5 star property
Luxury hotel on the beach, with 4 outdoor pools

Choose dates to view prices

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Aerial view
Lobby
4 restaurants, breakfast, lunch served; local and international cuisine
Front of property
Krystal Grand Puerto Vallarta All Inclusive overlooks the ocean, offering a perfect retreat. Guests enjoy beachfront dining, four outdoor pools, an indoor pool, on-site shopping, reflexology treatments, and special meals for children.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Parking available
  • Spa
  • 24/7 front desk
The current price is NZ$412
includes taxes & fees
23 Sept - 24 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

Deluxe Resort View Double

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Jr. Suite Hacienda Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Jr. Suite Jacuzzi King

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean view Double

8.0 out of 10
Very good
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

Jr. Suite Balcony Double

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Deluxe Partial Ocean View King

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View Double

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Jr. Suite Hacienda King

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Ocean View King

8.6 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Designer toiletries
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333

What's nearby

  • Cathedral of Our Lady of Guadalupe - 19 min walk - 1.6 km
  • Vista Vallarta Club de Golf - 4 min drive - 2.7 km
  • International Convention Center - 5 min drive - 4.6 km
  • Cruise Ship Terminal - 10 min drive - 11.1 km
  • Malecon - 13 min drive - 16.1 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 17 min drive

Restaurants

  • ‪Fat Tony's Pizza - ‬5 min drive
  • ‪La Tienda Grande - ‬5 min drive
  • ‪La Pizza House - ‬5 min drive
  • ‪La Gloria Del Café - ‬4 min drive
  • ‪Micheladas Botaneras Ixtapa - ‬6 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Luxury all-inclusive hotel by the ocean
At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to a massage, reflexology or a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and local and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Valet parking (surcharge), a free beach club on-site and a porter/bellboy
  • Concierge services, beach umbrellas and coworking spaces
  • Tour/ticket information, 7 meeting rooms and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 451 rooms feature comforts, such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and free stocked minibars.
More amenities include:
  • Highchairs, children's slippers and children's books
  • Designer toiletries, showers and hairdryers
  • 32-inch LED TVs with premium channels
  • Balconies, a personal chef and art supplies

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • High chair
  • In-room babysitting
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,141 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Does Krystal Grand Puerto Vallarta All Inclusive have a pool?

Yes, this property has an indoor pool, 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on 23 Sept 2025 start from NZ$412.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Puerto Vallarta All Inclusive?

Valet parking is available for MXN 55 per night.

What time is check-in at Krystal Grand Puerto Vallarta All Inclusive?

Check-in begins at 4:00 PM.

What time is check-out at Krystal Grand Puerto Vallarta All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Puerto Vallarta All Inclusive located?

Nestled on the beach, this Puerto Vallarta hotel is within 2 mi (3 km) of Cathedral of Our Lady of Guadalupe, Campo de Golf Ixtapa and Paradise Adventure Park / Canopy Indio. Vista Vallarta Club de Golf and El Salado Estuary State Park are also within 3 miles (5 km).

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Reviews

Krystal Grand Puerto Vallarta All Inclusive Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.2

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 171 out of 421 reviews
Rating 8 - Good. 100 out of 421 reviews
Rating 6 - Okay. 77 out of 421 reviews
Rating 4 - Poor. 45 out of 421 reviews
Rating 2 - Terrible. 28 out of 421 reviews

Reviews

10/10 Excellent

Maria

Liked: Amenities
The room, the service, front beach
Stayed 5 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning staff forgot to load our fridge with water bottles but other than that it was a great value for a very nice hotel
Stayed 2 nights in Jul 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
Tiene algunas áreas un poco descuidadas pero las habitaciones están muy bien. La parte de La Hacienda está excelente.
Stayed 3 nights in Jul 2025

6/10 Okay

Bernard J

Disliked: Amenities
Ok hotel
Stayed 7 nights in Jun 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Beach, pool
Stayed 3 nights in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención por parte del staff
Stayed 4 nights in Jul 2025

6/10 Okay

Ruben

Liked: Staff & service
No me gustó nadita
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
La Hacienda was a great place to enjoy our trip. Quietness is the word to better describe it. The staff were amazing and always very friendly and helpful with us.
Stayed 4 nights in Jun 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se tenía que hacer fila y esperar unos 20 min para entrar al buffet . El colchón ya estaba súper sumido . Muy incómodo . Comida 8/10 .
Stayed 1 night in Jul 2025

10/10 Excellent

Mitra

Liked: Cleanliness, staff & service, property conditions & facilities
Still excellent best location
Stayed 7 nights in Apr 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedbugs…. We were there for 3 nights and luckily we only had one night left and I appreciate that we were moved immediately after we found the bedbugs in the middle of the night because we got woken up by a smoke alarm that was triggered in the building and saw the bedbug crawling on the bed. Staff immediately moved us to a different room and was very attentive. Unfortunately it doesn’t change the fact that there were bedbugs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean resort. Beach is right at the backyard. Friendly employees.
Stayed 6 nights in Mar 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great great service from bartenders.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ievgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, staff very friendly. Touch up renovation would be great, but for the price - it’s a great option.
Stayed 7 nights in Feb 2025

2/10 Terrible

Lourdes

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is old. Not look the same as the online pictures, my room wasn’t ready. At 4:30 They changed the room because the room what I reserved wasn’t ready . I didn’t liked that room and I asked them to get ready my room as soon as possible with full ocean view like my reservation . I waited until the 6pm to finally get in the room Also the strawberries and champagne was scheduled for August 1 between 1pm to 5pm and never arrived We made this trip for our 25th anniversary to have a wonderful time but unfortunately was the worse place where we stayed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very happy there and I’ll definitely be back
Stayed 6 nights in Nov 2024

6/10 Okay

Alejandra

Liked: Staff & service
Disliked: Cleanliness
El lugar en las fotos se ve muy nuevo pero en realidad no lo es, las instalaciones les falta un poco de limpieza, y mantenimiento. El cuarto estaba muy sucio, yo viajé con mi bebé de 10 meses gateando y el piso del cuarto lo tuve que limpiar con una toalla mojada para que el nene pudiera gatear tranquilo, además la limpieza que hacían diario era muy básica, medio tendieron la cama y sacaron la basura. Entiendo que no es la opción más cara pero creo que la limpieza es importante.
Stayed 3 nights in Jun 2025

8/10 Good

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Food variety, nice view of the ocean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Great time
Stayed 3 nights in Dec 2024

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
I really like it there
Stayed 3 nights in Jun 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Good service. Food could be btter
Stayed 10 nights in Jan 2025

4/10 Poor

Teresa

Liked: Staff & service
The facility had restricted areas and dinner to available
Stayed 1 night in Jan 2025

6/10 Okay

Ila

Liked: Staff & service
I enjoyed that the resort is right on the beach, which allowed us to take long walks and enjoy hearing the waves. I didnt like that the rule of not reserving lounge chairs was not enforced at all so unless you reserved a longer with your towel or book at 7;00am there was absolutely no place to sit. I saw some guest putting personal items on loungers in multiple areas to use at different times during the day, which is very selfish behavior and should not be tolerated by resort staff.
Stayed 6 nights in Mar 2025

8/10 Good

ruby

Liked: Cleanliness, staff & service, amenities
I loved the hacienda for adults only
Stayed 4 nights in Oct 2024