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Hacienda Buenaventura Hotel & Mexican Charm

4.0 star property
Colonial hotel with 3 restaurants and spa services

Choose dates to view prices

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers a peaceful atmosphere with beach and poolside bars. Guests can enjoy the sun, spa treatments like deep-tissue massage or reflexology, and gardens. Three restaurants serve Mexican cuisine all day.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NZ$325
includes taxes & fees
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room Two Double Beds

Superior Room Two Double Beds

Superior Room Two Double Beds

8.6 out of 10
Excellent
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Double Room Standard

  • 35 sq m
  • Sleeps 3

View all photos for Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Standard

7.8 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 4

View all photos for Room Standard

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Standard

  • 35 sq m
  • Sleeps 2

View all photos for Room Superior With Garden View

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Superior With Garden View

  • 44 sq m
  • Sleeps 2

View all photos for Standard King

Standard King

Standard King

8.0 out of 10
Very good
(41 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
Iron/ironing board
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

Standard Triple Room - with a double bed

8.0 out of 10
Very good
(29 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
Iron/ironing board
In-room safe
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior King Bed

Superior King Bed

Superior King Bed

7.6 out of 10
Good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Superior with Garden View

Down duvets, in-room safe, iron/ironing board, free rollaway beds

Room Superior with Garden View

  • 44 sq m
  • Sleeps 4

View all photos for Standard Room Two Double Beds

Standard Room Two Double Beds

Standard Room Two Double Beds

Highlights

Air conditioning
Free rollaway/extra beds
LED TV
Down duvet
Private bathroom
Daily housekeeping
Iron/ironing board
In-room safe
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310

What's nearby

  • Hotel Zone Beach - 3 min walk - 0.3 km
  • La Isla - 5 min walk - 0.5 km
  • Cruise Ship Terminal - 9 min walk - 0.8 km
  • Malecon - 9 min drive - 5.4 km
  • Playa de los Muertos - 15 min drive - 6.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Lobby Bar - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk
  • ‪Tacos Mario - ‬4 min walk
  • ‪Wings Army - ‬4 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm

Upscale all-inclusive hotel near Cruise Ship Terminal
Consider a stay at Hacienda Buenaventura Hotel & Mexican Charm and take advantage of a poolside bar, a terrace and a garden. With amenities such as sunloungers and a free beach shuttle, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a manicure/pedicure, a massage or a facial. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Tour/ticket information, massage treatment rooms and a porter/bellboy
  • Meeting rooms, a 24-hour front desk and a front desk safe
  • Smoke-free property, luggage storage and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 155 rooms feature comforts such as air conditioning, in addition to amenities such as safes.
Other amenities include:
  • Down duvets and free rollaway/extra beds
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Entertainment

Theme parties

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cascada Bar
  • La Troje
  • Los Portales Restaurant
  • Sabores de Mexico

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Built in 1950
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged
  • Spa fee: MXN 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel & Mexican Charm Hotel
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Mexican Charm All Inclusive
Hacienda Buenaventura Hotel Spa Beach Club
Hacienda Hotel Spa
Hacienda Buenaventura Hotel Mexican Charm
Hacienda Buenaventura Spa Club
Hacienda Buenaventura Hotel Mexican Charm All Inclusive
Hacienda Buenaventura Hotel & Mexican Charm Puerto Vallarta

Frequently asked questions

Does Hacienda Buenaventura Hotel & Mexican Charm have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm on 4 Nov 2025 start from NZ$324.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hacienda Buenaventura Hotel & Mexican Charm pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hacienda Buenaventura Hotel & Mexican Charm?

This property doesn't offer parking.

What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hacienda Buenaventura Hotel & Mexican Charm located?

This family-friendly Puerto Vallarta hotel is located near the airport, within a 10-minute walk of Bay of Banderas and Cruise Ship Terminal. Hotel Zone Beach and Playa de Oro are also within 5 minutes.

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Reviews

Hacienda Buenaventura Hotel & Mexican Charm Reviews

7.8

Good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

8.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 400 out of 1003 reviews
Rating 8 - Good. 272 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 95 out of 1003 reviews
Rating 2 - Terrible. 79 out of 1003 reviews

Reviews

10/10 Excellent

Sarah Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda is our home away from home! The staff are always friendly. We truly value our time there.
Stayed 7 nights in Jun 2025

10/10 Excellent

stacy

Liked: Cleanliness, amenities, property conditions & facilities
Food and staff were wonderful
Stayed 4 nights in May 2025

8/10 Good

Sayra

Liked: Cleanliness, staff & service, amenities
AC did not keep the room cool. It's was at 78 for the most part, it was not cool enough.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was amazing. Lara and Jezicka were very helpful and nice. When we had a small issue they took care of us which made a huge impact on our stay. The bell hops were very helpful with taxis and reconditions for things to see and do. Overall is was a wonderful experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alfonso Gonzalo

Liked: Staff & service
Great location close to all the tours pickup spots...
Stayed 5 nights in Mar 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, which was perfect for a restful vacation
Stayed 7 nights in Feb 2025

2/10 Terrible

Maria Venegas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location however it doesn't have a beach access which is very inconvenient and the facility looks cheap for that reason I decided to move to a different hotel immediately.
Stayed 6 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided great service and the food was amazing. Would definitely book again
Stayed 4 nights in Feb 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort with really great hospitality. The staff was always happy to help with a smile. Food was great, we really enjoyed the themed nights. Beautiful property with lovely gardens.
Stayed 6 nights in Apr 2025

4/10 Poor

Ken

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff & good food. However all the rooms I saw were listed at 376 - 474 sq ft and they were not even close to that, they were MUCH smaller. It also lists 3 restaurants, but I was told multiple times there were only 2, and one was just a basic snack bar, the other was a buffet. (That said, the buffet was good.) Whoever took pictures of this place for the Orbitz website deserves an award, the property does not look nearly this nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it best yet

Beautiful great good great service
Stayed 1 night in May 2025

4/10 Poor

Mauricio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are really old, the bathroom was falling apart, the staff and service was good most of the time, I won’t come back to this hotel there’s better options for the same price but still not a bad hotel it just needs renovations and at least a mini fridge in the room
Stayed 3 nights in Jul 2025

10/10 Excellent

Narjorie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the olde world feel - traditional Mexican very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Cassandra Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Definitely made the trip.
Stayed 6 nights in Mar 2025

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Apr 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, authentic with great service. Safe and great value.
Stayed 7 nights in Mar 2025

8/10 Good

terho

Liked: Cleanliness, staff & service
Friendly staff. Close to all amenities
Stayed 7 nights in Mar 2025

2/10 Terrible

Eleazar Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area but the rooms itself need some updating and remodeling I understand the concept of keep it rustic looking but it needs some work done broken tiles in the bathroom, mold in the shower area, damage furniture, room door with a huge gap where it doesn’t close right makes you think someone can open the door with a hard push. Food was not good they don’t have a big enough buffet service was not great either and they have waiters couple of times had to request my own utensils and drink refills and I just don’t want to keep going.
Mold in the shower door
Broken tiles in the shower
Broken tiles in the sink
Mold in the tiles
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea de san Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE
Stayed 5 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, and very accommodating. Would definitely visit again. Would be nice to have more variety of music and food.
Stayed 14 nights in Mar 2025

10/10 Excellent

Aspen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service when you arrive is very friendly! The walkabikity to the beach was perfect! The umbrellas, chairs, and bar at the beach were so nice and convenient! Staff was friendly. Service was good. Hotel is beautiful!
Stayed 4 nights in Mar 2025

6/10 Okay

Sici Golondrina

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

6/10 Okay

Suzy

Liked: Staff & service
The place looks very cozy and charming. The buffet was good and appetizing. The pool was full of people on the weekend I went. The room was clean but there was a distinct old musty smelly. The door latch lock was missing and the sliding doors to the terrace didn't lock.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities
A beautiful Mexican Charm property! Very clean and the people there were beautiful and friendly.
Stayed 15 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the layout of the property. Easy , fast ride to the airport. Very fast checkout. Easy beach access.
Stayed 2 nights in Mar 2025