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Beach nearby, sun-loungers, beach umbrellas, beach towels
Beach nearby, sun-loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, pool loungers
In-room safe, desk, iron/ironing board, free WiFi

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationCruise Ship Terminal7 min walk
    Popular LocationPlaya Las Glorias2 min drive
    AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)10 min drive
    Popular LocationBay of Banderas15 min drive

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  • Standard Room King Bed

    3.8/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsStandard Room King Bed
  • Standard Room Two Double Beds

    Room amenities

    • 35 sq m
    • Sleeps 4
    More detailsStandard Room Two Double Beds
  • Superior Room King Bed

    4.1/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 2
    More detailsSuperior Room King Bed
  • Superior Room Two Double Beds

    3.7/5 guest room rating

    Room amenities

    • 44 sq m
    • Sleeps 4
    More detailsSuperior Room Two Double Beds
  • Standard Triple Room - with a double bed and a single bed

    3.9/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsStandard Triple Room - with a double bed and a single bed

About this area

Puerto Vallarta

Located in Puerto Vallarta's North Hotel Zone neighbourhood, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive is in a shopping district and near the beach. The area's natural beauty can be seen at Playa de los Muertos and Nuevo Vallarta Beach, while Vallarta Adventures and Los Arcos are popular area attractions. Travelling with kids? Consider Aquaventuras Park Vallarta and Splash Water Park Vallarta. Spend some time exploring the area's activities, including whale watching and golfing.
Visit our Puerto Vallarta travel guide
View map
Popular Location

What's nearby

  • Cruise Ship Terminal - 7 min walk
  • Playa Las Glorias - 2 min drive
  • Caballito - 5 min drive
  • Malecon - 12 min drive
  • Bay of Banderas - 15 min drive

Getting around

  • Central Camionera Station - 14 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 10 min drive

Restaurants

  • La Troje — 1 min walk
  • Los Portales Restaurant — 1 min walk

About this property

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive

Beach spa retreat, walking distance from Cruise Ship Terminal
Catch some rays at the nearby beach or spend the day relaxing at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 155 rooms feature modern comforts such as LED TVs with digital channels, along with free WiFi. Other amenities available to guests include free local calls, free bottled water and safes.
Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers 155 forms of accommodation with a safe and complimentary bottles of water. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Puerto Vallarta resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Dining availability limited at one or more venues

Kids' club

Supervised activities for children between 4 and 12 years old

Other inclusions

Shuttle service to off-site activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 3 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower

Entertainment

  • 32-inch LED TV
  • TV/satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
Hacienda Buenaventura Spa Beach Club Puerto Vallarta
Hacienda Buenaventura Spa Beach Club

Frequently asked questions

Can I cancel my reservation for free at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive and receive a full refund?
Yes, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
As of 29 Sep 2020, prices found for a 1-night stay for 2 adults at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive on 4 Oct 2020 start from NZ$142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
This property doesn't offer parking.
What time is check-in at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Check-in is from 3:00 PM to anytime.
What time is check-out at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Checkout is at noon. Late checkout is available for a fee.
Are there all-inclusive benefits at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included.
Where is Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive located?
This family-friendly Puerto Vallarta resort is located near the airport, within 1 mi (2 km) of La Isla and Cruise Ship Terminal. Bay of Banderas and Malecon are also within 3 miles (5 km).
3.9
Good
888 reviews
5 - Excellent
305
4 - Good
322
3 - Okay
150
2 - Poor
76
1 - Terrible
35

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees are just phenomenal. They go beyond to serve you and spent good time talking to us. The last time I was there I made a friend that we communicate quite often. They make you feel better than family.
Stayed 6 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly an helpful. I had a great experience, and will definitely come back.
Stayed 7 nights in Jul 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was good, night entertainment was quaint. Beach was a short walk away or by equal time van out back. REALLY far from downtown though, so I don't really recommend it unless you only want to go downtown to the pier once or twice. Bus ride is about 20 min. Far from anything really. Not many excursions can be booked by the hotel either. Best to plan your own ahead of time.
Stayed 3 nights in Dec 2019

2/5 Poor

Travelled with family
Sad face IconDisliked: Cleanliness
Termite Infested Room
There is no elevator which made it a little difficult for my infant and kids. But my room was infest with bugs. Bugs on the bed and bugs in the bathroom. When I brought it to the front desk attention they laughed. The man walked to my room to show me it wasn’t a big deal because they were termites. They ended up moving me to the first floor which was more convenient since there is no elevator. But no apology or partial refund was given for the bugs. The rooms were dirty and I will never stay there again.
Stayed 5 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, the different dinner themes, the music. I loved everything
Stayed 6 nights in Mar 2020

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