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Basic-Hotel

2.0 star property
Ocean-side relaxation meets evening glamour with convenient limo service for nights out exploring the vibrant local scene

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This laid-back retreat near the Bay of Banderas lets travelers unwind. Basic-Hotel offers practical comforts like in-room WiFi to stay connected. The staff handles luggage storage and arranges local tours for guests wanting to explore beyond the property.

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for CERDENA

Premium bedding, Select Comfort beds, desk, laptop workspace

CERDENA

  • 12 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for JUMBO

Premium bedding, Select Comfort beds, desk, laptop workspace

JUMBO

  • 70 sq m
  • Sleeps 8
  • 4 Double Beds
  • Free Wi-Fi

View all photos for PENTHOUSE

Premium bedding, Select Comfort beds, desk, laptop workspace

PENTHOUSE

  • Mountain view
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for AMALFI

AMALFI

AMALFI

  • 12 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for GENOVA

Premium bedding, Select Comfort beds, desk, laptop workspace

GENOVA

  • Beach view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for POSITANO

POSITANO

POSITANO

  • 12 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for NAPOLES

NAPOLES | Mountain view

NAPOLES

  • Mountain view
  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for VENEZIA

Premium bedding, Select Comfort beds, desk, laptop workspace

VENEZIA

  • 5 sq m
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Located near the beach, Basic-Hotel is in Downtown Puerto Vallarta, a neighbourhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Bay of Banderas. VidantaWorld and Los Arcos are not to be missed. Take the opportunity to explore the area for water adventures such as boat tours. Visit our Puerto Vallarta travel guide
Map
Libertad 331, Centro, Puerto Vallarta, JAL, 48300

What's nearby

  • A church with two spires, a clock, and a bell tower.
    Church of Our Lady of Guadalupe
    2 min walk - 0.2 km
  • Cuale Island
    Cuale Island
    2 min walk - 0.2 km
  • Olas Altas Beach
    Olas Altas Beach
    3 min walk - 0.3 km
  • Malecon
    Malecon
    9 min walk - 0.8 km
  • A coastal city with a beach, numerous buildings, and mountains in the background.
    Playa de los Muertos
    10 min walk - 0.9 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    26 min drive

Restaurants

  • Burger King
    3 min walk
  • Restaurant Iguana
    3 min walk
  • The River Cafe
    3 min walk
  • La Cappella
    2 min walk
  • Le Bistro Jazz Cafe
    4 min walk

About this property

Basic-Hotel

  • Hotel near Playa de los Muertos
  • Close to Malecon and Los Muertos Pier, Basic-Hotel has plenty to offer. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Limo/town car service, a computer station and smoke-free property
    • Tour/ticket information and luggage storage
  • Room features
  • All guest rooms at Basic-Hotel have comforts, such as premium bedding and laptop-friendly workspaces, as well as amenities, such as free WiFi.
  • Extra amenities include:
    • Hypo-allergenic bedding and Select Comfort beds
    • Ceiling fans, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge) up to 100 kilometres
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Separate bathtub and shower
  • Towels provided

More

  • Ceiling fan
  • Desk
  • Fan
  • Laptop workspace

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
The front desk is open daily from 1:00 PM - 2:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 18 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Alcohol is not served at this property

Frequently asked questions

Is Basic-Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Basic-Hotel?

This property doesn't offer parking.

What time is check-in at Basic-Hotel?

Check-in start time: 1:00 PM; check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Basic-Hotel?

Checkout is at 11:00 AM.

Where is Basic-Hotel located?

Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Cuale Island, Playa de los Muertos and Bay of Banderas. Malecon and Los Muertos Pier are also within 15 minutes.

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Reviews

Basic-Hotel Reviews

4.8

6.0

Cleanliness

7.0

Location

5.0

Staff & service

5.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 15 out of 27 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Weird

Shared bathroom was not expecting. Chopped up rooms out of a office building.
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Neftali

Disliked: Staff & service, amenities, property conditions & facilities
El lugar es completamente horrible pero muy espantoso, de hecho ni me quede en el solo hice checkin y me salí la atención de la señora de recepción es woow malisimo, poco falto para que me dieran un cartón y periódico para dormir en el piso.
Stayed 3 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

mal servicio

no me agrado mucho no hay tv estaba cercas de mi estancia es solo lo bueno
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pues llegue al hotel y nadie abrió así que no pude hospedarme,le comenté vía teléfonica a la señora Leticia que llegaría después de las 6 de la tarde y me Dijo que ella me esperaría y todavía unos días antes le volví hablar para confirmar mi llegada a la hora acordada y me volvió a decir que no había problema, llegando al hotel vi cerrado y le marqué al celular y nunca contestó. Llame a Expedia para comunicarles lo sucedido ellos también trataron de comunicarse y nada. AHORA LO QUE QUIERO ES QUE ME REGRESEN MI DINERO POR UM SERVICIO QUE NOOOO RECIBÍ POR QUÉ IRÉ A LA PROFECO POR QUÉ CREO QUE ESTE HOTEL NO TIENE BUENOS COMENTARIOS.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Francia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No me respetaron el precio

No me respetaron el precio querían cobrarme esa cantidad del cuarto por persona yo llegue en la noche y me tuve que ir a otro hotel ,pésimo servicio
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

Dale

Disliked: Staff & service, property conditions & facilities

Hostel not hotel

Not at all close to the description this is a hostel not a hotel had to wait to get in then a room with windows but no glass in them so anyone could climb in then a room that was ok but was a huge hassle not as advertised
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó mucho la ubicación

Esta bien.. Por el precio me agrado y es muy cómodo, cero ruido lo recomiendo mucho
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, ubicación a pocos pasos de malecón. Personal muy atento
Stayed 1 night in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ESTAFADORES

PÉSIMO ! SON UNA ESTAFA, SI NO LLEGAS DE 1 A 3 NO TE RECIBEN... Y SE QUEDAN CON TU DINERO
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price.

Great stayed. Good area to walking.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Carlos Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Increíble, me la pase fabuloso
Stayed 4 nights in Jan 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Cuarto sin ventanas, no hicieron el aseo, el drenaje de lavabo y regadera semitapado, la TV sin antena
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Gayle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusted!

No receptionist. Door was locked. Some woman let us in, didn’t know we had a reservation, couldn’t rebook 2 rms for us, treated us like we were an inconvenience. Never again!
Stayed 2 nights in Jan 2019
Verified

2/10 Terrible

Julie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remove this hotel from your website.

This hotel needs to be removed from Hotels.com and I am entitled to a full refund. I reserved a family room with three beds, private bath, with air conditioning. The woman at the front desk insisted that I stay in a small dank room with one double bed, no private bath and no air conditioning. She showed me to a shower and toilet at the opposite end of the floor that stands outside of three other rooms. The sink is out in the open. She insisted that I would be the only one using it so it is no problem. (!) She said that there are no private bathrooms in this hotel and no air conditioning. This is blatant fraudulent advertising.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atencion y el trato fue excelente, lo recomiendo.
Stayed 2 nights in Jan 2019
Verified

2/10 Terrible

Verna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel never had our reservations scheduled. We purchased an all inclusive trip tp puerta vallerta including this hotel . Up on our arrival we get to the hotel by taxi and find out they dont have us down for our reservations! We talked to a gentleman there and he had to call the owner and ask for our reservation, she said dhe did not have us down for one! We had to get anorher taxi and go get another hotel that we had to pay out of our pocket in order for us to stay. We will never book there again! We would like our money back and including the money we had to pay for the other hotel! I have all receipt and my conformation for our reservations.
Stayed 7 nights in Aug 2018
Verified

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel de quinta es un hotel si se puede llamar hot

Una experience que no le puedo decear a nadie mal servicio y no podiamos dormir porque estavan recortando Las abitaciones para sacar ma's dinero y no poder canselar si canselaba se perdia lo que se cobro por eso yo no pago asta estar en los hoteles de lo demas estaba centrico 3 cuadras del malecon de maciado bonito pero eso no es hotel es un motel de paso mi esposa yego con marcas en los brazos bueno para la otra vamos a tener ma's cuidado.
Stayed 3 nights in Jul 2018
Verified

8/10 Good

Meño

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilidad

Bien tranquilo para descansar y seguria la puerta de acceso al hotel. personal agradable.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

ANUSHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best n very cheap to save money

Cheap n best place !
Stayed 1 night in Feb 2018
Verified

2/10 Terrible

Patricia

Disliked: Room comfort

If you like sleeping in a cave.

Most places were sold out, so we had to book this place. First time there $39.00/night for a super small room. No windows, no electic outlets, no towels. We had to share the toilet and shower in the hall. The next day we were upgraded to a larger room. Two beds and our own bathroom. Finally got 1 bath towel & 2 hand towls on the 3rd day. The walls were thin and went up to the ceiling lights so you could hear your neighbors and see when they turned on lights. Oh, we had to pay $10/Xtra/day for upgrade. No, elevator, pool, or drinking water. There are other places to stay for the same price or less that offer more. The 3 people that worked there were very nice. Ceiling fans only so room was very stuffy.
Verified

2/10 Terrible

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WARNING: please read before booking this hostel.

I can't believe I got hoodwinked by the pictures. We book a 5 day stay down the street. So for the weekend, as PVR was fully booked, I booked here. I could go on with a list the 27 things that went wrong, but I'll only give you a few. I went with a friend. Checking in she could not find us as she put my first name down as mister & my last name as my first name. We had only one pillow to share. We had to pay extra for a sheet. We had to pay extra for a towel each as they gave us hand towels as bath towels. (The hand towel we did get had a big hole in it.) There was a kitten crying all the time for food? The room was the size of a tomb with a fan at the top & we could hear everything from the other to rooms. (Everything!!) There was one plug in the room. The wifi only worked if you were near the stairs in the hallway. Not in every room like the ad said. The door to our room was not secure. The bathroom/toilet room was disgusting. The second night the toilets didn't work. As its common in some please in Mexico, you don't flush the paper down. This I understand. She might not have told any one this and someone did. When we brought this to her attention, she said that the plumber we come tomorrow? She did not get that we might need the bathroom in the night? You might be wondering why we stayed?(I was thinking that too.) As soon as we saw the place in person & dealt with her, we went online to find a new place. We couldn't find a place in the price range or higher.
Stayed 2 nights in Feb 2018
Verified

4/10 Poor

Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel solo para dormir

Antes de llegar al hotel marque para avisar llegaría tarde debido a una demora en mi vuelo, mi reservación en el hotel ya estaba pagada y la persona que me respondió fue muy grosera diciendo que ya había perdido la reservación y me sentí muy decepcionado porque el check in era a una hora mientras que siendo un hotel pues debería haber comprensión, luego al llegar al hotel mi habitación no tenía cerradura funcionando por lo que cualquiera pudo haber entrado por lo que solicité otra habitación y fue el mismo caso, no había agua caliente o al menos tibia, pero las áreas comunes pues fueron cómodas más sin embargo estaba prohibido usar la cocina lo que sé menos me hizo extraño debido a a que cusndo hice la reservación era vendido como hotel pero al revisar en otras páginas había en mí estancia encontré como hostal que para su costo está muy sobrevalorado
Stayed 2 nights in Jan 2018
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not what we expected

Confusion regarding the booking. Berated for not speaking Spanish. Yelled at in Spanish by the hostess. No plug in in the room to charge the phone. Only one pillow on the bed for two people. The bathroom door knob fell off and locked us in. This was a shared bathroom so we were up several times n the night lettting other patrons out of the bathroom. We awoke early New Year's Day to the hostess yelling at someone. We had booked for three nights but left after one night.
Stayed 3 nights in Dec 2017
Verified

2/10 Terrible

gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy mal hotel solo estafa se roban tu dinero

Tuve que buscar y hospedarme en otro hotel porque a mi llegada nadie me recibió en esa casa libertad de libertad 331 de Puerto Vallarta aunque toque el timbre y llame a los números que ahi sugerían en su anuncio nadie contestó, y tuve q buscar reservar en otro lugar y lo peor que era mi primer viaje a vallarta sin conocer a nadie ni el lugar pero un taxista amablemente me llevó al hotel Vallarta sol ahí si son gente honrada y sería a los de ese hotel libertad les requiero el reembolso de mi dinero si tienen vergüenza
Stayed 1 night in Sep 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020