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One Puebla Serdan

3.0 star property
Eco-certified hotel in Puebla with free parking

Photo gallery for One Puebla Serdan

Experience the hotel's sleek, multi-story design with balconies and a covered entrance.
Experience the One Hotels' signature style at this sleek, modern building.
Accessible entrance with a reception desk and seating area.
Contemporary building with a clean, geometric design, featuring a glass entrance and lush greenery.
Restful retreat with a neatly made bed and ample lighting.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
The current price is NZ$95
includes taxes & fees
27 July - 28 July

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Shower, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
LCD TV
Eco-friendly toiletries
Private bathroom
Hairdryer
Eco-friendly cleaning supplies
Free bottled water
Cable channels
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023

What's nearby

  • Galerías Serdán - 5 min walk - 0.5 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km
  • Cuauhtemoc Stadium - 7 min drive - 8.3 km
  • Zócalo de Puebla - 7 min drive - 4.9 km
  • Centro Expositor - 8 min drive - 6.7 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 29 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sushimart - ‬4 min walk
  • ‪Chili's - ‬8 min walk
  • ‪Los 3 García - ‬10 min walk
  • ‪Antigua Taquería la Oriental - ‬8 min walk

About this property

One Puebla Serdan

Eco-certified hotel near Galerías Serdán
Located close to Finsa Industrial Park, One Puebla Serdan provides laundry facilities and a business centre. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • A lift, 1 meeting room and a water dispenser
  • Smoke-free property, a 24-hour front desk and a front desk safe
Room features
All 126 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

Frequently asked questions

Is One Puebla Serdan pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at One Puebla Serdan?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at One Puebla Serdan on 27 Jul 2025 start from NZ$95.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Puebla Serdan?

Self-parking is free at this property.

What time is check-in at One Puebla Serdan?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at One Puebla Serdan?

Checkout is at noon.

Where is One Puebla Serdan located?

Located in the heart of Puebla, this eco-certified hotel is 0.3 mi (0.4 km) from Galerías Serdán, and within 6 mi (10 km) of Finsa Industrial Park and Estadio de Béisbol Hermanos Serdán. Centro Expositor and Cuauhtemoc Stadium are also within 6 mi (10 km).

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One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 454 reviews
Rating 8 - Good. 128 out of 454 reviews
Rating 6 - Okay. 32 out of 454 reviews
Rating 4 - Poor. 6 out of 454 reviews
Rating 2 - Terrible. 9 out of 454 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price. Only concert Was they will Shutoff the A/C during the day
Stayed 1 night in Mar 2025

10/10 Excellent

Afsaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

8/10 Good

MA. NIEVES HOYOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Dec 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Amado

Liked: Cleanliness
Práctico, barato
Stayed 1 night in Jul 2025

2/10 Terrible

Gael

Disliked: Cleanliness, property conditions & facilities
Las camas están bastante sucias y los baños igual
Stayed 2 nights in Jun 2025

10/10 Excellent

Paloma

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien, buena ubicación
Stayed 1 night in Jun 2025

10/10 Excellent

Oscar

Stayed 4 nights in Jun 2025

10/10 Excellent

Efren

Liked: Property conditions & facilities
Buen sitio
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
excelente atención y servicio
Stayed 1 night in May 2025

10/10 Excellent

Alma Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fácil acceso.
Stayed 1 night in May 2025

10/10 Excellent

Norma Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buenas
Stayed 1 night in May 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio, recomendable
Stayed 1 night in May 2025

6/10 Okay

Francisco

Disliked: Amenities
La habitación tenía un olor muy extraño. Olía a orines de mascota.
Stayed 1 night in Apr 2025

10/10 Excellent

Aline Alejandra

Stayed 1 night in Apr 2025

6/10 Okay

Juan Pablo

Liked: Cleanliness, property conditions & facilities
Desgraciadamente una señorita de recepción que estaba mal entrenada, cuando llegamos mi familia y yo después de un día de recorrido por pueblos mágicos y solicite toallas, me hizo bajar a recepción en lugar de llevarlas a la habitación cuando un día antes me subieron las botellas de agua que había solicitado, y digo mal entrenamiento por qué ese mismo día de las toallas también solicite cubiertos desechables y de igual forma me hizo bajar y cuando mandé a mi hijo a comprar un jugo para la cena se confundió y no se lo quiso vender, en fin, espero puedan mejorar eso pues he estado hospedado en esa cadena en otros estados y todo muy bien. Y no piensen que estaba sola en la recepción y que por eso no podía subir lo que le solicitaba, estaba acompañada de un joven muy amable todo ese turno. Por lo demás considero que el hotel cumple.
Stayed 4 nights in Apr 2025

10/10 Excellent

Denisse

Stayed 2 nights in Apr 2025

10/10 Excellent

Aline Alejandra

Stayed 4 nights in Apr 2025

10/10 Excellent

Daniela

Stayed 2 nights in Apr 2025

10/10 Excellent

Guadalupe del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar seminuevo. Las condiciones del edificio son buenas, el desayuno excelente. Atención recepción muy buena
Stayed 1 night in Apr 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy limpio, estuvo muy grata la estancia 👍
Stayed 1 night in Apr 2025

8/10 Good

Me

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio muy cómodo para los servicios que ofrece
Stayed 1 night in Mar 2025

10/10 Excellent

Miguel Angel

Stayed 1 night in Mar 2025