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Hotel Isabel

3.0 star property
Family-friendly Puebla hotel in Puebla Historic Center with free valet parking
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Isabel

Bar (on property)
Front of property
In-room safe, blackout curtains, iron/ironing board, free WiFi
Exterior detail
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
The price is NZ$48
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk
  • Puebla Cathedral - 4 min walk
  • Puebla Convention Center - 14 min walk
  • Centro Expositor - 8 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 11 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive

Restaurants

  • ‪Attico 303 - ‬3 min walk
  • ‪Comal Cocina de Antojo - ‬2 min walk
  • ‪Antojitos Tomy - ‬1 min walk
  • ‪Miel de Agave - ‬3 min walk
  • ‪Tacos Tony - ‬2 min walk

About this property

Hotel Isabel

Family-friendly hotel located in Puebla Historic Center
Close to Puebla Cathedral and Zócalo de Puebla, Hotel Isabel provides a terrace, a garden and an arcade/games room. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking, valet parking and extended parking
  • Full breakfast (surcharge), ping pong and luggage storage
  • A banquet hall, 1 meeting room and a lift
  • Guest reviews give top marks for the central location and helpful staff
Room features
All guest rooms at Hotel Isabel offer comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available for a fee: MXN 60 for adults and MXN 50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 60 for adults and from MXN 50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Frequently asked questions

Is Hotel Isabel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Isabel?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Isabel on 29 Sept 2024 start from NZ$47.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Isabel?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Isabel?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Isabel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Isabel located?

Located in Puebla Historic Center, this family-friendly Puebla hotel is within a 5-minute walk of Bello Museum, Zócalo de Puebla and Puebla Cathedral. Angelopolis Commercial Center is 2.9 mi (4.7 km) away. Puebla–Cholula Tourist Train Terminal is 23 minutes by foot.

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 408 out of 642 reviews" "
Rating 8 - Good. 156 out of 642 reviews" "
Rating 6 - Okay. 41 out of 642 reviews" "
Rating 4 - Poor. 16 out of 642 reviews" "
Rating 2 - Terrible. 21 out of 642 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isaul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era bastante cómoda, aunque solo tenía ventana al interior. Contaba con aire acondicionado, lo que la mantenía fresca. La iluminación no era la mejor, pero no representó un gran problema. La distribución era buena, aunque la televisión era pequeña. Tenía un escritorio y el internet era decente, incluso para videoconferencias. El baño era amplio, con extractor y buen suministro de agua caliente. Llegamos tarde y el servicio fue excelente; quizás ayudó que ya habíamos pagado la habitación por adelantado. La ubicación es inmejorable, a solo 2 minutos de la catedral y cerca de comercios, restaurantes, bares y museos. Además, la mucama amablemente lavó unos refractarios de plástico que dejamos sucios, lo cual aprecio mucho. Definitivamente, lo recomiendo.
Stayed 3 nights in Aug 2024

10/10 Excellent

debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and accommodating. My Spanish is muy mal, but there was always a staff member who spoke English very well. Would recommend this hotel to everyone.
Stayed 4 nights in Aug 2024

10/10 Excellent

JORGE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, good price, friendly staff, close to Puebla historic center and shopping area.
Stayed 2 nights in Aug 2024

4/10 Poor

Ricio

Liked: Staff & service, amenities
Disliked: Cleanliness
Bonito hotel, pero muy incómodo, no aire acondicionado, solo si pides te llevan un muy pequeño ventilador, el segundo piso parece un ático muy bajo incómodo y muy caliente, porque fuimos en verano y no aire acondicionado, no ventanas!!
Stayed 1 night in May 2024

10/10 Excellent

Ricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente, para disfrutar el centro de Puebla, unos metros de Catedral, limpio, y con bien aire acondicionado.
Stayed 1 night in May 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, it is half a block from the zocalo and the cathedral, it is very quiet, you can walk safely, its restaurant serves delicious food and the staff is very friendly.
Stayed 4 nights in Jul 2024

8/10 Good

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfy and clean. Hotel is a quick walk away from the cathedral/zocalo. Only small complaint would be the WiFi, wasn’t the best. Overall, really nice stay and I’ll likely go back.
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosendo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

ITZE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Window was the door which was really strange and inconvenient
Stayed 5 nights in Jun 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything that represents this hotel is extraordinary, of course I would use it again in the future, what I do not recommend is that you use the laundry service that they offer, we have our clothes washed which we weigh before delivering them. They charge you per kilo for washing, it was approximately 6 kilos, they charged us for 10 kilos, the clothes were stained and left with a horrible smell which never went away and forced us to throw them away, otherwise I highly recommend the hotel.

10/10 Excellent

Francisco, Stockton

Travelled with family
Perfect location is near of everything
Stayed 1 night in Jul 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and quiet environment, Clean and confortable, a/c works perfect, Hot shower at any time, we got a street view that was awesome, satelite tv and elevator. Terrace with a wonderful view of the catedral Only difference than offered is that there is no self parking, but they offer valet parking. Will definitely book again next time.
Stayed 1 night in Jun 2024

10/10 Excellent

Jose, Castroville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-half block from the cathedral and zocalo (main square), with plenty of shopping and dining options within a 5-10 minute walk. The on-site restaurant is a good option as well. Staff is very accommodating.
Stayed 3 nights in Jun 2024

10/10 Excellent

RAFAEL MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Ismael

Disliked: Staff & service
Front desk not very friendly, very unresponsive.safe box in room did not work need a key we asked for a key the receptionist informed us she needed to get keys from management and was never provided. Excelent location, clean hotel. Sadly the Service is poorly and rude.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie, Mcalester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just what we needed! Thank you!
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the center, very clean, nice staff, everything was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Julie, Mcalester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was lovely, just like in our previous stay. The only thing I will say they need to clean the shower head and updated their bed sheets. They looked to have food stains. Other than that great.
Stayed 3 nights in Jun 2024

2/10 Terrible

Hector

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service
Great hotel .. just have my check in at 4:30 because my room wasn’t ready
Stayed 1 night in Jun 2024

10/10 Excellent

Elvia C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can be better as I like to walk around the Socalo. Reception staff excellent, friendly and pleasant.
Stayed 8 nights in Jun 2024

10/10 Excellent

José

Travelled with group
Liked: Property conditions & facilities, room comfort
Great location and excellent service!
Stayed 1 night in Jun 2024