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"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"a pleasant stay as usual"

"Fabulous facility with lotsa nature. Host very nice & friendly"

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"Breakfast delicious, shops nearby."

"Todo excelente "

"Friendly staff and nice breakfast menu"

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"Amazing hotel great customer service and location"

"Great location, lots of options for dining and 15 walking to downtown "

"Our stay was great, staff was excellent "

"Great hotel with helpful staff "

"Clran room, elevator, friendly staff, valet. "

"The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They...

"Great place to stay. Clean room, good size room, comfortable beds. The place was clean and very good location. The lady in charge very nice, very good breakfast. I totally recommend the place."

"Excellent multi night solo stay in their classic room. The staff encounters were all very friendly, starting with arriving around midnight by bus and being able to buzz reception and get checked in, morning breakfasts and key drops throughout the day, then assistance with referring a tour operator for day trips. Decor is very clean and cozy and location of the hotel is fantastic, within walking distance of major downtown sites, museums, eateries, and only a $2 ride to/from the bus terminal...

"The cleanliness and the friendly staff."

"Staff are service excellent "