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"Terrible human beings. I made a reservation months ago, then was diagnosed with cancer. I asked for a refund and they asked for medical proof. I sent in sensitive documents and then they still stalled and delayed and I never stayed. Have some compassion. Will never reserve here. Every other hotel I had was kind enough to understand. Not you all. Shame on you."

"The hotel was perfectly situated to walk anywhere or take the train or metro to any one of the beautiful sights around Naples. Breakfast was amazing and the gym was great too "

"Breakfast was good. Staff was excellent "

"The view over the Mediterranean from this hotel is mesmerizing. You are in for a delicious breakfast with lots of varieties if you want to try their restaurant. Just wish if there was an indoor swimming pool. Also, make sure to know about their shuttle bus schedule as there were no signs on the bus and the evening driver wasn’t that tourists friendly. Your only way to Sorrento is the shuttle or local bus ( SITA bus). Otherwise, taxi is a pricy option Rooms are clean, room service is good."

"Hotel was nice and clean. Had a street view room which was noisy at night with vehicles honking throughout the night. Overall good hotel but don’t get a room facing the street "

"The best breakfast buffet I have seen in this area. Excellent service, broad menu choices and well prepared, plated food. The only constructive feedback would be to have blackout curtains. I am a light sleeper, and this is a personal preference. "

"Nicest room we’ve had so far on our trip. Very clean very modern. The Jacuzzi and the bedroom and the executive suite was incredible. Food was excellent room service was spot on! We would stay here again in a heart beat!"

"The hotel was just beautiful the staff were so friendly. We all had a great holiday and the hotel really added to it all."

"This is the worst hotel I ever stay. Basically there was nothing in the room besides bed. Bathroom was always smelly. The whole room looks very run down. pictures they displayed do not reflect the real room."