Family Hotels & Resorts in Potomac from NZ$152

"Great"

"The staff at breakfast room were extremely friendly. In particular, Patricia, who really helped me and my daughter with the accommodation. "

"The room was clean and was a good size. I was there a few days before Christmas, the hotel was VERY crowded, the lobby, the dining areas, everywhere there were people as if there was a big wedding in the hotel. The breakfast was good, especially the coffee at breakfast time was absolutely delicious! But good luck finding a seat in the dining area. Total madness. I don't know if the hotel is normally that crowded, but i am going to assume it's due to Christmas. There were alot of kids running around too, which surprised me. The location is close to everything, including city center! Their evening reception is great, loved their free snacks and drinks. For the volume of business/crowd this hotel serves, it will satisfy most travelers. "

"We had a late check-in and front desk very helpfull. I requested two rooms side by side thru Expedia and was not clear to hotel. She was able to accommodate the request. The staff was kind, clean rooms and very informative on guiding us to dining and city landmarks. Will stay again. Great experience. "

"Staff was very courteous. "

"N/a"

"Excellent "

"We went for the ice show and it didn’t disappoint. We usually go to Gaylord National in the summer but this year wanted to experience ICE Polar Express. The front desk staff was very accommodating as we initially had a room on the back end of the hotel because Atrium rooms weren’t available at the time of booking. We were able to transfer to an Atrium room on the morning of our second day. The view didn’t disappoint as usual. Next time my husband said we will see if we can book the Presidential Suite. Pricey yes, but well worth it! "

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