Island ambiance sets the tone at Coconut Palms Resort & Diamond Casino, where guests take refreshing dips in the outdoor pool or venture to nearby attractions
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Photo gallery for Coconut Palms Resort & Diamond Casino
The outdoor pool invites travelers to cool off while exploring this island destination. Coconut Palms Resort & Diamond Casino offers ample parking for guests, with a 24-hour front desk ensuring assistance is always available throughout their stay.
Port Vila is home to Coconut Palms Resort & Diamond Casino. 83 Islands Distillery and Port Vila Golf Country Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Chinatown and House of Handicrafts. Visit our Port Vila travel guide
Rue Cornwall, Port Vila, Shefa Province
What's nearby
Port Vila Market
11 min walk - 1.0 km
National Museum
3 min walk - 0.3 km
Parliament House
5 min walk - 0.4 km
Independence Park
6 min walk - 0.6 km
University of the South Pacific
15 min walk - 1.3 km
Getting around
Port Vila (VLI-Bauerfield)
16 min drive
Restaurants
Waterfall
3 min drive
Cafe Vila
6 min drive
Nambawan Café & Bar
16 min walk
Port Vila Central Market
12 min walk
Jill's Cafe
11 min walk
About this property
Coconut Palms Resort & Diamond Casino
Property highlights
Coconut Palms Resort & Diamond Casino provides everything that you need. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool
Free self-parking
Room features
All guest rooms at Coconut Palms Resort & Diamond Casino include comforts, such as laptop-friendly workspaces, as well as
Other amenities include:
Bathrooms with hydromassage showers and free toiletries
Wardrobes/cupboards, electric kettles and daily housekeeping
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: VUV 3000 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 226726
We should mention
This property does not have any lifts
Property is also known as
Coconut Palms & Diamond Casino
Frequently asked questions
Does Coconut Palms Resort & Diamond Casino have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Coconut Palms Resort & Diamond Casino?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Coconut Palms Resort & Diamond Casino on 13 Mar 2026 start from NZ$154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Coconut Palms Resort & Diamond Casino pet-friendly?
No, pets are not allowed at this property.
How much is parking at Coconut Palms Resort & Diamond Casino?
Self-parking is free at this property.
What time is check-in at Coconut Palms Resort & Diamond Casino?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Coconut Palms Resort & Diamond Casino?
Checkout is at 11:00 AM.
Where is Coconut Palms Resort & Diamond Casino located?
Situated in Port Vila, this hotel is within a 10-minute walk of Erakor Lagoon, Independence Park and Parliament House. National Museum and Port Vila Market are also within 15 minutes.
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Reviews
Coconut Palms Resort & Diamond Casino Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
3rd week here, my room wouldn't get hot water the whole time. Only a trickle of water with no pessure coming out of shower head, only luke-warm.
No fresh towels available for 2 days as they were wet.
Tv in chinese, remote too, fan goes off when light turned off. No fridge, noisy neigbourhood with roosters crowing all night and dogs barking nonstop.
Also sounds from casino, non stop beeping all night and day.
Some staff were nice, and helpful sometimes.
Rooms need updating, renovating, improving and repairing.
Lack of self catering options as no cooking facilities or bbq on grounds and no cooking setup in the room.
Sean
Stayed 7 nights in Aug 2025
8/10 Good
Jeff
23 Oct 2025
Liked: Cleanliness, staff & service
Disliked: Amenities
It looks like this was a really nice hotel at one time. The restaurant is closed, the casino is only about 20 slot machines in the lobby. The room was okay and the people were friendly.
The hotel is not what is advertised.
Had to ask for housekeeping which was only once over 6 days and not properly done.
Discovered another guest in my room who was able to open my room with his room's key.
Single bed room and bathroom not well designed, and poor condition (no fan and aircon).
They had no idea we had reservations for over 2wks and I confirmed it a week before we showed up. Then I showed the staff our reservations and they put us in the room that we reserved. About 30mins later the same staff that checked us in and showed us to our room shows up with a manager (that’s want she called him) he was telling me, that we did not pay enough for the room we paid for and we were been moved to a smaller room. the Staff tried to explain to him that we were in the right room, and he wanted more money to stay in the room we were in. Then I said I was reaching out to Expedia and he walked away upset. then about 20mins later the same lady that checked us in and came with the Manager, came back to apologies for his behavior and to reassure us we were in the right room.
Then the TV had 1 Channel and everything was in a language we had to use our phones to translate. No shower curtains, we paid for a room with A/C and is was on for 16hrs on high and never got below 27 degrees.
Nothing is as advertised.
Rooms only serviced if you drop key off at reception.
Took a full day to service room and I got back and only the bed changed, nothing else cleaned.
Also my screen in my bathroom was missing on return and window and door to balcony left opened while raining, with my posessions inside.
Often times no towels available as they weren't dry. When requesting services sometimes all the items requested don't arrive.
No fridges, loud neigbourhood with roosters crowing all night and dogs barking constantly.
Reception accused me of not leaving deposit,
Instead of communicating with other staff.
First week was fine, gave $50, got receipt.
I decided to book a second week,
Checked out with one morning reception staff member and transfered my same initial $50 note for deposit that I used for my first week and used it for the second week. She didn't write me a reciept for the deposit, or inform afternoon reception staff of this.
I left my bags, came back later and checked in with different reception staff member (afternoon).
Afternoon Reception staff member said to me one night, "you didn't leave deposit", I told her I did and she said "no I checked you in remember"? She wanted to argue that I was wrong.
When I checked out the next day with the morning reception staff member there was my cash deposit and I got my $50 aus note back.
Tv is in chinese, remote in chinese, fan remote in chinese. Owner rude, angry when being let into hotel late at night or early morning.