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Reviews of Welcomhotel by ITC Hotels, Bay Island, Port Blair

5 out of 5
Welcomhotel by ITC Hotels, Bay Island, Port Blair
Marine Hill, Port Blair, Port Blair, Andaman and Nicobar Islands

Reviews

7.6

Good

Rating 10 - Excellent. 20 out of 57 reviews" "
Rating 8 - Good. 16 out of 57 reviews" "
Rating 6 - Okay. 10 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

pushpinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locations , great view of bay. Excellent service.
Stayed 3 nights in Apr 2024
Response from Anuj Khanna on 4 May 2024
Dear Mr. Pushpinder,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Manas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the services provided by the staff. All were very helpful from check in to check out. Particular mention should be done for the staff at the Bayleaf Cafe: executive chef Javed, and his assistants Saurav and Suresh. Pranjali and Anima helped us in printing out our plane tickets.
Stayed 3 nights in Feb 2024
Response from Anuj Khanna on 12 Mar 2024
Dear Mr. Manas,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Raunak Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Anuj Khanna General Manager on 21 Jan 2024
Dear Mr. Singh,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Good

Chandrika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Anuj Khanna General Manager on 20 Jan 2024
Dear Ms. Chandrika,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 Terrible

Tanweer, Fremont

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Horrible staff, they didn’t care about our luggage
Stayed 2 nights in Dec 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Mr. Tanweer,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 Poor

Titash

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Awful room. Room had some form of bugs in it, sheets were dirty, bathroom shower door was broken. Felt like a very cheap motel room despite the cost
Stayed 1 night in Dec 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Valued Guest,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Ms. Tiffany,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Jaieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 3 nights in Nov 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Valued Guest,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

MANOJ

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is good and friendly. The food was good and specially for vegetarian.
Stayed 1 night in Oct 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Mr. Manoj,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

2/10 Terrible

MANOJ

Stayed 2 nights in Oct 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Mr. Manoj,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavor to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Deepak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lush green with a beautiful view of bay area.
Stayed 2 nights in Sep 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Mr. Deepak,Namaste!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 Okay

Pranil

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Anuj Khanna General Manager on 13 Jan 2024
Dear Mr. Pranil,Namaste!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice.I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced,I would request you to treat this as an isolated incident and not a reflection of our normal services.At Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

8/10 Good

Vera

Travelled with partner
Liked: Staff & service
This property was very nice in location and the view of the sea very beautiful. I was surprised that the power went off a fair few times but came back on quickly. Geeta at the Travel Desk was awesome and extremely helpful in every way.
Stayed 3 nights in Aug 2023

10/10 Excellent

paramita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great : especially Kaustav, Rinesh , Purna, Joyen and Manoj Kumar Mondal Were very helpful
Stayed 1 night in Aug 2023

6/10 Okay

Manoj

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location
Stayed 2 nights in Jun 2023
Response from Anuj Khanna on 25 Jun 2023
Dear Guest,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Manish Kumar

Stayed 1 night in Jun 2023
Response from Shubham Kumar on 14 Jun 2023
Dear Mr. Kumar,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Shubham KumarFront Office Manager

10/10 Excellent

Vibhor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful clean property .. very courteous staff .. good food … very nice spa facility
Stayed 2 nights in Jun 2023
Response from Shubham Kumar on 12 Jun 2023
Dear Mr. Vibhor,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Team Welcomhotel Bayisland

6/10 Okay

Parampal Singh

Stayed 1 night in Jun 2023
Response from Anuj Khanna on 1 Jul 2023
Dear Mr. Singh,Namaste!!!At the outset, I would like to thank you for giving us the Rating.We have note your concern for Restaurant and breakfast.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Good

Sameena

Stayed 1 night in Mar 2023
Response from Anuj Khanna on 25 Jun 2023
Dear Ms. Sameena,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Mita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view from the restaurant. Staff was very helpful. Rooms were of good size
Stayed 1 night in Feb 2023
Response from Anuj Khanna on 25 Jun 2023
Dear Ms. Mita,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Sushil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an excellent trip - the property was clean and the views were amazing. The food was great also!
Stayed 3 nights in Feb 2023
Response from Anuj Khanna on 25 Jun 2023
Dear Mr. Sushil,Namaste!!!At the outset, I would like to thank you for giving us the Rating.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

4/10 Poor

Rubenka

Travelled with family
Disliked: Amenities, property conditions & facilities
The tall thin light skinned guy at the front desk tried to scam us into inferior rooms even though we paid extra for the bay view rooms. He was racist, rude and kept shouting at my parents and I (we are of Indian origin) until my white husband showed up and then we suddenly had no trouble getting the rooms we paid for. The amount of racism I faced in a hotel in my own home country would have been funny if it did not make me so angry. Also, they have a 'Travel Desk' run by someone called Xavier that charges more than double the rate for car rentals anywhere else in Port Blair. We also ended up getting food poisoning, likely because the kitchen was unsanitary. The rest of the staff (other than ones at the front desk) were sweet and the property was pretty. Definitely not coming back, and I am considering lodging a complaint through the embassy.
Response from Anuj Khanna on 10 Jan 2023
Dear Ms. Rubenka,At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

6/10 Okay

Rajeev

Liked: Cleanliness, staff & service
Buffet spread was very average for both dinner and breakfast, thought the staff was able to provide additional items on demand. Sea view from the room was good. Overall it wasn't a great value for money.
Stayed 1 night in Aug 2022
Response from Anuj Khanna on 10 Jan 2023
Dear Mr. Rajeev,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

8/10 Good

Sandeep

Stayed 1 night in Mar 2022
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Mr. Sandeep, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Harsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully located and well planned hotel.
Stayed 1 night in Mar 2022
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Harsha, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Good

Palak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Anuj Khanna on 10 Jan 2023
Dear Ms. Palak,At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 Okay

Mahima

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Mahima, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable stay but the property is dated! This is one of the nicer properties in PB ( we stayed in A couple different ones). The water facing rooms are nice but the other rooms are located have open drains right in front. The bar and restaurant area are great, but the menu is selection is a bit limited. Overall a great place to stay in PB, just make sure you book one of the water facing rooms.
Stayed 2 nights in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

6/10 Okay

Mahima

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great service but a very basic accomodation
Very good service by Mayuri at concierge, as well as Johnson and Rajendar at the restaurant - they went out of their way to ensure our dietary needs or cravings are satisfied
Stayed 1 night in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Mahima, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

8/10 Good

Charu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great !
Awesome stay . The property is Old but rooms seem to be renovated . Close to all the activities and sea port which is a great plus. Staff is very helpful and kind. Service is great.
Stayed 2 nights in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Charu, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Rajib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Mr. Rajib, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here
Stayed 2 nights in Dec 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Maya, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Good

Seema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location with picturesque view.
The hotel is well maintained though certain areas need to be refurbished. The dining area is decent but quality of food needs to improve. Staff is friendly and helpful.
View from my room.
The Bar.
Stayed 1 night in Nov 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Seema, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Good

Abhinandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Mr. Abhinandan, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ocean view , Good service
Stayed 1 night in Oct 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Guest, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

8/10 Good

nidhi

Travelled with family
Great location
The location is great and is the food. I had hot water issues in my room. The rooms are a bit small for itc standards and for the money being charged. But staff is very courteous. Breakfast was good and the dinner buffet was great
Stayed 1 night in Oct 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Ms. Nidhi, Namaste, At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to Port Blair. I am pleased to know that you were satisfied with your experience of our services and facilities. At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. Feedback from valueable patrons like you helps us improve ourselves and exceed expectations. I look forward to meeting you during your next visit to Welcomhotel Bay Island, Portblair and would be delighted to assist you with any requirements. Regards, Anuj Khanna General Manager

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was entirely unprepared to check in guest with reservations, reception area was chaos as groups of people arrived from the ferry. Many people gad to wait 30 minutes just to speak to reception,only to be told "we;re trying to find your reservation." and made to wait another 15 minutes to actually receive a room key.
Stayed 1 night in Apr 2021
Response from Mr. Anuj Khanna on 7 Apr 2022
Dear Guest, Namaste, At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Portblair. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would additionally request you to treat this as an isolated incident and not a reflection of our normal services At Welcomhotel Bay Island, Portblair, it is our constant endeavour to provide you with high standards of personalized service and efficiency. I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you. Regards, Anuj Khanna General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021
Response from Anuj Khanna on 10 Jan 2023
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Good

sai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best there is in port Blair . Adequate in most respects. Comfortable stay and good service
Stayed 2 nights in Jan 2021
Response from Anuj Khanna on 10 Jan 2023
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Nitin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Anuj Khanna on 10 Jan 2023
Dear Mr. Nitin,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and got free upgrade for bay view room. Good service
Stayed 1 night in Dec 2018
Response from Anuj Khanna on 10 Jan 2023
Dear Sir,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

8/10 Good

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service, average food
This is probably the best hotel in portblair but currently undergoing serious renovation. More than half the hotel along with the pool is out of access for guests. If you stay in the room in day time, there would also be construction noise that you have to deal with. The hotel is a walkable distance from Cellular Jail. All the above issues are more than overcome by great service that the hotel offers. The only thing that was a big issue for us was the quality of food. The food is just sub-par and you end up paying five-star prices for that. The staff tries hard but I think it is just a skill issue.
Stayed 3 nights in Oct 2018
Response from Anuj Khanna on 10 Jan 2023
Dear Mr. Vinay,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager

6/10 Okay

SHREEDHAR, MUMBAI

Disliked: Cleanliness, property conditions & facilities, room comfort
BEST VIEW FROM THE HOTEL. ROOMS NEED BETTER UPKEEP,SIZE AND BATH ROOM FACILITIES ARE NOT TO THE STANDARD OF A FIVE STAR HOTEL,UPKEEP CAN BE IMPROVED,NEEDS REFURBISHING.
Response from Anuj Khanna on 10 Jan 2023
Dear Mr. Shreedhar,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 Poor

Aashit

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel in poor state
The hotel needs major renovation and is in need of repair. The standard of rooms for an ITC Hotel was very poor. WiFi works near reception and unreliable. The only good thing about this hotel is the location and views from the restaurant.
Response from Anuj Khanna on 10 Jan 2023
Dear Mr. Aashit,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The standard was not simply as expected. Bed too hard, couldn't open/close the door to the bathroom when using the toilett, very low water flow in the shower. The floor was sort of floating and we had night guests in terms of cockroach and small lizards.
Response from Anuj Khanna on 10 Jan 2023
Dear Guest,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

2/10 Terrible

Avmitso, Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Pretty bad choice to stay here!! Prefer Seashells.
It started on a bad note..inspite of having booking reference for the 15th of Jan, Fortune refused to put us up. Thats shows a lot for coordination between Expedia and Fortune!! And then on 19th, they issued us a Standard room, inspite of having a reservation for a Deluxe room. Further, the room tariff that i booked for was 9k, offered at a discounted price of 7.5k. I was told that all rooms here are Standard and their rates wr 7.5k...so where ws my discount!! The room allotted ws the most outdated and old...with stinky bathroom and an old tv. Nothing ws right!! We felt cheated..

4/10 Poor

SHILPI, Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below average hotel
Hotel property was very old and hotel staff is very arrogant,food is also below average and charges are above average .....staff is charging extra money for each service

4/10 Poor

SHILPI, Gurgaon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average stay
Hotel need to work upon his service and food both to a greater extent as property is very old need renovation immediately,staff is also not courteous
Response from Anuj Khanna on 10 Jan 2023
Dear Sir,Namaste!!!At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these observations to my notice. I am indeed distressed to know of your recent experience at Welcomhotel Bay Island, Port Blair.While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address. I would request you to treat this as an isolated incident and not a reflection of our normal servicesAt Welcomhotel Bay Island, it is our constant endeavour to provide you with high standards of personalized service and efficiency.I look forward to the pleasure of welcoming you again, when we can demonstrate to you how your feedback has resulted in immediate correction and re-establish our credibility with you.Regards,Anuj KhannaGeneral Manager

10/10 Excellent

Anup, Kolkata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Perfect
Response from Anuj Khanna on 10 Jan 2023
Dear Mr. Anup,Namaste!!!At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to the Port Blair.I am pleased to know that you were satisfied with your experience of our services and facilities.At Welcomhotel Bay Island, Port Blair, it is our constant endeavor to provide you with highest standards of personalized service and efficiency. Feedback from valuable patrons like you helps us improve ourselves and exceed expectations.I look forward to meeting you during your next visit to Welcomhotel Bay Island and would be delighted to assist you with any requirements.Regards,Anuj KhannaGeneral Manager