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Poole Quay Hotel

3.0 star property
Bayside hotel with bars/lounges and business centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Poole Quay Hotel

Front of property
Exterior
Standard Twin Room, 2 Single Beds, Harbour View
Breakfast, lunch, dinner served; sea views
Daily full breakfast (GBP 12 per person)
Reviews
7.6

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast available
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Check out the area

Map
The Quay Poole Dorset, Poole, ENG, BH151HD
  • Popular LocationPoole Quay2 min walk
  • Popular LocationPoole Harbour3 min walk
  • Popular LocationSandbanks Beach11 min drive
  • AirportBournemouth (BOH-Bournemouth Intl.)30 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, Harbour View

Standard Twin Room, 2 Single Beds, Harbour View

Standard Twin Room, 2 Single Beds, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Harbour View

Standard Double Room, Harbour View

Standard Double Room, Harbour View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Harbour view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Garden
Holiday Inn Express Poole, an IHG Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (1004)
The price is NZ$225
includes taxes & fees
16 May - 17 May
Holiday Inn Express Poole, an IHG Hotel

About the area

Poole

Located in Poole, Poole Quay Hotel is in the historical district and on the waterfront. Tower Park and Bournemouth Pavillion Theatre are cultural highlights, and some of the area's notable landmarks include Wimborne Minster and Corfe Castle. Don't miss out on a visit to Oceanarium. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.
Visit our Poole travel guideOpens in a new window

What's nearby

  • Poole Quay - 2 min walk
  • Poole Harbour - 3 min walk
  • RNLI College - 13 min walk
  • Sandbanks Beach - 11 min drive
  • Bournemouth International Centre - 12 min drive

Getting around

  • Poole Station - 12 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 31 min drive

Restaurants

  • The Brewhouse - 7 min walk
  • The Quay - 4 min walk
  • Coffee Club on the Quay - 1 min walk
  • Rockfish - 5 min walk
  • Butler & Hops - 7 min walk

About this property

Poole Quay Hotel

Hotel near Poole Harbour
Located close to Tower Park, Poole Quay Hotel provides 18 holes of golf, a terrace, and a garden. The on-site restaurant, Harbour View Restaurant, offers breakfast, lunch, dinner, and ocean views. In addition to dry cleaning/laundry services and 2 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Wedding services, smoke-free property and a front desk safe
  • Bike parking, a lift and luggage storage
  • Guest reviews speak well of the helpful staff and location
Room features
All 70 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean, comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free infant beds and travel cots
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths and showers
  • TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Anchor Bar
  • Harbour View Restaurant

Things to do

  • 18 holes of golf

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 990 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Self parking fee: GBP 7.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Poole Thistle
Thistle Hotel Poole
Thistle Poole
Poole Thistle Hotel
Thistle Poole Dorset
Thistle Poole Hotel Poole
Thistle Poole Hotel
Thistle Hotel
Thistle Poole
Poole Quay Hotel Hotel
Poole Quay Hotel Poole
Poole Quay Hotel Hotel Poole

Poole Quay Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 180 out of 720 reviews" "
Rating 8 - Good. 315 out of 720 reviews" "
Rating 6 - Okay. 125 out of 720 reviews" "
Rating 4 - Poor. 66 out of 720 reviews" "
Rating 2 - Terrible. 34 out of 720 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Louise

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

Lynn, Coleford

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Seemed short of staff that limited the facilities available. Bars unopened slow service at reception card readers not working. No opportunity to extend checking out time. Original pet room given to an earlier arrival so had to use first floor and not ground floor with a blind small dog even though I telephoned the day before arrival to confirm booking and pet details.
Stayed 1 night in Mar 2024

4/10 Poor

michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Room1 no hot water. Replacement basin blocked, toilet not flushing
Stayed 1 night in Feb 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay and staff were more than friendly and helpful
Stayed 1 night in Feb 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Okay but Room for Improvement
Based on the room we were in, they desperately need updating, and I haven’t seen a curtain rail like that since my nan was alive! You could feel the springs in the mattress and the pillows were really thin. The bath was so badly stained it was disgusting. However, on the plus side, the staff were very friendly and professional and the restaurant/bar was lovely, with views from the restaurant over the harbour. We only had breakfast here so can’t comment on what it’s like in the evening but would certainly try it if we were to stay here again. And it’s dog friendly - our lovely waitress gave our cocker spaniel a bowl of kibble and biscuits!
Stayed 1 night in Feb 2024

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Stayed 1 night in Jan 2024

6/10 Okay

Mohammed Tajudeen

Travelled with group
Disliked: Amenities
Stayed 1 night in Jan 2024

8/10 Good

Ryan

Disliked: Property conditions & facilities
The Hotel is in an excellent position on Poole Quay. But the management of the Hotel have let the Hotel fabric and surroundings deteriorate considerably. There are 2 large weeds growing out of the front door. There are weeds and litter all around the Hotel. It looks as if the Management do not care about presentation of the Hotel. The evening security is very strange. It does not cost much to keep a property tidy and clean of Litter. The Hotel looks a disgrace and so sad as it was one of the best Hotels in Dorset in its day.
Stayed 1 night in Dec 2023