The hotel smelled lovely upon arrival—spa-like. The front desk staff were knowledgeable and very pleasant. Although it is a conference center, it didn't feel overwhelming and large. Our room was cozy, although a bit of a hike from the stairs/elevator. We had a nice view, and I enjoyed the balcony. We did not eat at the hotel but had a drink at the bar—Mark-Anthony, the young bartender, was excellent. He was thoughtful and made a great mojito. If you like larger hotels, this is a lovely place to stay - not right in the action but walking distance to everything.