"in all everything is good but I had requested before leaving that we wanted two connecting rooms.And I had said I would pay extra, but unfortunately they didn't give us that room Even though the child was with us.This was upsetting"
"It was our a second time staying here & we were met with the same hospitality by the staff as last time. We were impressed with how they handled the major storm and how accommodating they were towards us.
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"Elevators suck! Super slow and at times nearly impossible to get on as a family. Also if you decide to take the stairs the door at the bottom is a death trap with a blind step. "
"Great hotel, we enjoyed our stay and wish we could have stayed longer. Rooms were clean, 2 pools and hot tubs and loungers were nice. Parking could be a bit of a pain, and the attached restaurant/bar that was on the beach was too expensive, so we found other really great options in Kapaa. "