Top Hotels Near Plaza Itskazú in San José from NZ$66

"Great breakfast Please clean the windows in the pool area "

"The staff is very helpful and the property is beautiful. "

"1 complaint is the awful shuttle experience I had upon arrival. Was reserved on 2:30pm shuttle from SJO, but spent over 2 hrs & numerous unanswered calls to front desk, I was repeatedly told only via email the driver is "15 minutes away". This went on every 15 minutes for 2+ hrs! I didn't leave the designated pick-up area to avoid missing it the shuttle. I literally stood outside the airport (no seats for waiting), w/out a bathroom break, water, w/out applying my bug spray (very much needed during rainy season when mosquitoes are bad), & w/out air conditioning. I was tired, frustrated, & received false information for over 2 full hours from front desk staff that refused to answer my calls or call me back, but would only email me instead. I would've caught an Uber/Taxi, but was being consistently told that the driver was only 15 mins. I was told to wait under the Hotel Shuttle sign or the driver would leave & that he was in a gray/silver minivan. Over 2 hrs later, at 4:38pm, driver arrived in a dark navy BLUE van, & stopped at the airport exit doors, NOT at the Hotel Shuttle sign over 200 feet away. The advertised "20 min ride" to Barcelo was actually an HOUR & a half! Staff claimed no control of traffic, but my point was they live there, know daily traffic patterns & rush hours, they said it's normally heavy, so don't falsely say it's 20 mins. as if that is normal. Don't threaten $30 penalty for passengers missing the van, when no credit given to passengers that wait 2 hrs! "

"The staff was amazing. I was celebrating my birthday and they added some special touches that made my trip even more enjoyable. The property is beautiful and in a great location. "

"Great, helpful, friendly staff and beautiful accommodations. I would stay again and recommend with gusto."

"Good"

"They went out of their way to help."

"Random paintings and plenty of blunt objects. The gym is hidden behind the laundry room and an abandoned speakeasy. I am waiting for the lights to go out and for there to be a blood curdling scream. 10/10, no notes. Oh and the staff is helpful in helping you find your room in this maze of a hotel. :)"

"The property was beautiful and it was comfies "