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Overview of Real InterContinental Costa Rica at Multiplaza Mall

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Featured image
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
3 outdoor pools, pool umbrellas, pool loungers
View from Room

Real InterContinental Costa Rica at Multiplaza Mall

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationMultiplaza Mall Escazu2 min walk
    Popular LocationPlaza Tempo14 min walk
    Popular LocationHospital Cima San José16 min walk
    AirportSan Jose (SJO-Juan Santamaria Intl.)28 min drive

Choose dates to view prices

Suite, 1 King Bed, Terrace (Master)

  • 82 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room

4.9/5 guest room rating
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Intercontinental, Club Room, 1 King Bed, Pool View

No guest room rating
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Intercontinental, Club Room, 2 Single Beds, Pool View

  • 39 sq m
  • Sleeps 3
  • 2 Single Beds

Intercontinental, Club Suite, 1 King Bed

  • 78 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Pool View

5/5 guest room rating
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room, 1 Single Bed, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

Superior Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Intercontinental, Club Room, 2 Single Beds

5/5 guest room rating
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, Accessible (Mobil Accessible Roll Shower)

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

5/5 guest room rating
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Intercontinental, Deluxe Room

4.3/5 guest room rating
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Presidential Suite, 1 King Bed, Terrace

  • 211 sq m
  • Sleeps 3
  • 1 King Bed

Intercontinental, Club Room, 1 King Bed

5/5 guest room rating
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

About this area

Escazu

Located in Escazu, Real InterContinental Costa Rica at Multiplaza Mall is connected to a shopping centre. Museum of Costa Rican Art and National Theater are cultural highlights, and travellers looking to shop may want to visit Multiplaza Mall Escazu and Avenida Escazú. Travelling with kids? Make time for Ojo de Agua Spa Park, or head to an event or a match at Costa Rica National Stadium (Estadio Nacional de Costa Rica). Guests love the hotel's central location.
Popular Location

What's nearby

  • Multiplaza Mall Escazu - 2 min walk
  • Plaza Tempo - 14 min walk
  • Hospital Cima San José - 16 min walk
  • Avenida Escazú - 20 min walk
  • Cariari Bowling Center - 14 min drive

Getting around

  • San Jose Pavas Station - 6 min drive
  • San Jose (SJO-Juan Santamaria Intl.) - 28 min drive

Restaurants

  • Pimento — 1 min walk
  • Factory — 1 min walk
  • Tintos y Blancos - 5 min walk
  • Restaurante Pescatore - 10 min walk
  • Outback Steakhouse - 12 min walk

About this property

Real InterContinental Costa Rica at Multiplaza Mall

Luxury hotel connected to a shopping centre in Escazu with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a swim-up bar are on-site. All 372 soundproofed rooms feature free WiFi and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches such as espresso makers and bathrobes.
Real InterContinental Costa Rica at Multiplaza Mall offers 372 forms of air-conditioned accommodation with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. 48-inch Smart televisions come with premium cable channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Escazu hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Spa InterContinental has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (CRC 5100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: CRC 16200 for adults and CRC 8100 for children
  • 4 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Children's pool
  • Full-service spa
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (32292 square feet of space)

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch smart TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3 PM - 2 AM
Early check-in subject to availability
Early check-in fee: CRC 35
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CRC 99
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: CRC 16200 for adults and CRC 8100 for children (approximately)
  • Valet parking fee: CRC 5100 per day
  • Early check-in fee: CRC 35 (subject to availability)
  • Late check-out fee: CRC 99 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the health club or fitness facility
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Intercontinental Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica Multiplaza Mall Hotel
Real InterContinental Costa Rica Multiplaza Mall Escazu
Real InterContinental Costa Rica Multiplaza Mall
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Real InterContinental Costa Rica at Multiplaza Mall Hotel
Real InterContinental Costa Rica at Multiplaza Mall Escazu
Real InterContinental Costa Rica at Multiplaza Mall Hotel Escazu
Real InterContinental Costa Rica at Multiplaza Mall an IHG Hotel

Frequently asked questions

Can I cancel my reservation for free at Real InterContinental Costa Rica at Multiplaza Mall and receive a full refund?
Yes, Real InterContinental Costa Rica at Multiplaza Mall offers free cancellation on select room rates, because flexibility matters! Please refer to Real InterContinental Costa Rica at Multiplaza Mall cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Real InterContinental Costa Rica at Multiplaza Mall?
As of 14 Apr 2021, prices found for a 1-night stay for 2 adults at Real InterContinental Costa Rica at Multiplaza Mall on 7 May 2021 start from NZ$209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Real InterContinental Costa Rica at Multiplaza Mall have a pool?
Yes, this property has 3 outdoor pools and a children's pool.
Is Real InterContinental Costa Rica at Multiplaza Mall pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Real InterContinental Costa Rica at Multiplaza Mall?
Self-parking is free at this property.
What time is check-in at Real InterContinental Costa Rica at Multiplaza Mall?
Check-in is from 3 PM - 2 AM. Early check-in is available for a fee of CRC 35 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Real InterContinental Costa Rica at Multiplaza Mall?
Checkout is at noon. Late checkout is available for CRC 99 (subject to availability).
Where is Real InterContinental Costa Rica at Multiplaza Mall located?
Situated on the Strip, this luxury hotel is in the same area as Multiplaza Mall Escazu, Avenida Escazú and Valle del Sol. Area attractions also include Museum of Costa Rican Art and National Theater.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 256 out of 431 reviews
5 - Excellent 59%
Rating 4 - Good. 110 out of 431 reviews
4 - Good 26%
Rating 3 - Okay. 34 out of 431 reviews
3 - Okay 8%
Rating 2 - Poor. 14 out of 431 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 431 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2021

4/5 Good

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property is beautiful and very well kept. They have many safety precautions in place (some more stringent than others). The rooms are not huge, but clean, comfortable and worth the value. Restaurants are really good Only issue I had was upon checking - it took long, and I was checked into a room with guests already in it. Besides that, the staff was great, solved the matter ASAP, and move us into another room. I would expect more from the level of property this is, but overall, I give it high marks and would return.
Stayed 1 night in Feb 2021

5/5 Excellent

Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like was the Breakfast Buffet (Covid edition) wasnt worth the value of the price. Hotel needs ro find a better option
Stayed 2 nights in Jan 2021

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