Pines Road Hotels, Shreveport

"Staff not friendly! Our room had trash behind the furniture. Tv didn’t work, pool didn’t work, ice machines didn’t work, phones didn’t work. We stayed there for 2 days and when asked for towels staff said there where none to come back in one hour.. Odd! When we did another staff member counted them before she would give us new ones.. And said she could only give me what I brought her back.. Very unprofessional. This hotel seems to be struggling but I don’t see how when they clearly have the business!! "

"We were there for a conference and the room wasn’t ready. Check in was at 4 we arrived at 5:30 and room wasn’t ready until 7:30. No accommodations were made. There was no iron in the room, the TV didn’t work either. Was not a good experience. And we felt like they didn’t care. "

"I stayed for four nights and was disappointed with the lack of housekeeping service. Today’s rental properties often come fully equipped with the same amenities as a home, including washers, dryers, and dishwashers. The key difference that typically sets hotels apart is the expectation of a clean, refreshed space each day. Unfortunately, that was not my experience. I requested housekeeping service for my room three separate times, but it was never cleaned. As a result, trash began to pile up and used towels were left sitting, creating an uncomfortable environment. I don’t understand how hotels can fall short in the one area that should be their greatest strength, which is providing guests with a clean, relaxing space to return to."

"My husband n I stay here for his birthday and we loved it"

"The AC didn’t work. The room and hotel itself was filthy. The front desk staff was gone for 30 minutes when we tried to first check in. There was another guest there and we had already been waiting 10 minutes. We left and searched for another room. Unfortunately everything booked. Came back and that same guest said she waited 20 minutes and no one came so she left as well but had to come back. Wingate was the worst stay I’ve ever had and I will never stay there again! "

"I asked to have our room cleaned and fresh towels delivered. We were out most of the day but after arriving back at 8 pm housekeeping still hadn’t come. They didn’t come until after 9pm and by that time we were ready for bed. "

"Friendly staff. Easy way parking. Clean and comfortable room."

"I travel a lot for work. I always stay in a Microtel if it's available bc I find they're clean and dependable. This particular site would do better to hire a person who likes their job to check people in."

"Great atmosphere clean affordable rooms plenty of dining options "