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"Breakfast was good. Location felt safe."

"When we checked in we were given a room that reeked of marijuana. I realize that is Baltimore, however, for those of us that do not care for the smell, it was quite appalling. However the staff was quick to give us another room without question. The hotel was very nice and comfortable. The valet on the other hand was the worst, there was only one attendant and the hotel got very busy and it would take an average of 20-30 minutes to get your car. So, I would recommend staying here, but, do not opt for the valet service, there is a parking garage right around the corner."

"Close to BWI airport, clean room, I had breakfast from menu, very good, good prepaid price. bed very good, staff good, free shuttle to airport, hotel price reasonable, overall good. I was very comfortable. I recommend this hotel."

"The rooms are outdated. The bathroom toilet was like being in a public bathroom. No space to store your toiletries. The bathtub was broken had to call. We asked for late checkout and everyone person you spoke to had a different answer. Some said $25 an extra hour when other people got check out till 2 for free. No consistency and some front desk people were just rude."

"Friendly staff, great location "

"Great customer service, good room"

"I really LOVE this hotel. I stay here all the time. So much so that even though I was sad my reservation had to be amended due to the hotel being overbooked nobody can ever make me not want to stay here. They booked me a room across the way and although I wasn’t happy they definitely made it right. Everybody is so welcoming and friendly, the rooms are a home away from home and the bar @Grillfire?! BOMB! I give this hotel 10000 stars. Now don’t yall come booking up all the rooms cause I need mine available when I come! Just kidding! Book! You won’t be disappointed!!!"

"The hotel was great as usual , one of my favorite places to stay on the harbor"

"My water never got above luke warm and mini fridge didn’t work (was even unplugged when I arrived). I went to the desk clerk- waited over 30 mins in line (only one attendant at 8:30-9pm) and she said she’d have maintenance take care of it first thing the following morning. Came back after 14hr workday to no notice and nothing fixed. WiFi also was spotty at best but the tv reception and WiFi kept shutting down and just not working. Desk attendant couldn’t be bothered to even get up from her chair and said “yup, allot of people complaining, maybe you should go buy a hot spot to use”. She also said it was due to wind and rain- I videoed right after and not even a gentle breeze or raindrop. Never got any of it fixed or dealt with in 3 days. Asked for mgr info and was given a general 1-800 number with nothing else. Wasn’t a good stay at all. "