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Patong Bay Hill Resort

Hotel Class
4.5 out of 5

Information

Reviews

4.0 / 5Very Good
79 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bangla Road
    4 min drive
  • Popular Location
    Jungceylon Shopping Center
    5 min drive
  • Popular Location
    Paradise Complex
    5 min drive
  • Airport
    Phuket (HKT-Phuket Intl.)
    36 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Suite, 1 Bedroom

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 Bedroom, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Suite, 1 Bedroom, Pool Access

    Room Amenities

    • Sleeps 2
    More details
  • Suite, 1 Bedroom, Sea View, Poolside

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Premier Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Premier Suite, Sea View

    Room Amenities

    • Sea view
    • Sleeps 2
    More details
  • Premier Suite, Hot Tub

    Room Amenities

    • Sleeps 2
    More details
  • Premier Suite, Pool Access

    Room Amenities

    • Sleeps 2
    More details
  • Duplex, 2 Bedrooms, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    More details

About this area

Patong

In the city centre, Patong Bay Hill Resort is in a walkable area with good shopping. Big Buddha and Chalong Temple are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Phuket Fantasea and Phuket Aquarium are also worth visiting.

What's nearby

  • Popular Location
    Patong Beach - 3 min drive
  • Popular Location
    Bangla Road - 4 min drive
  • Popular Location
    Jungceylon Shopping Center - 5 min drive
  • Popular Location
    Paradise Complex - 5 min drive
  • Popular Location
    Freedom Beach - 9 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive

About this property

Patong Bay Hill Resort

4.5-star luxury hotel near Patong Beach
Along with a restaurant, this hotel has an outdoor pool and a coffee shop/café. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 366 individually furnished rooms feature free WiFi and room service. Kitchenettes with fridges and microwaves are standard, and guests will also find flat-screen TVs with satellite channels and balconies.
Patong Bay Hill Resort offers 366 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. Rooms open to balconies. Each accommodation is individually furnished. 32-inch Flat-screen televisions come with satellite channels. Accommodation at this 4.5-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and a bidet.
This Patong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.
Recreational amenities at the hotel include an outdoor pool.

Renovations and closures

The property will be renovating from 01 June 2018 until 20 June 2020 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business centre
  • Exterior
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Additional fees apply to children 5-11 years old for breakfast at THB 175 when sharing existing bedding. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

Payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 3000 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 350 for adults and THB 175 for children (approximately)
  • Airport shuttle fee: THB 1500.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property only accepts cash for all on-site payments. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child aged 4 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property. Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Property is also known as

  • Patong Bay Hill Resort
  • Patong Bay Hill
  • Patong Bay Hill Resort & Spa Phuket

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • 24-hour return airport shuttle (surcharge)
  • Free local area shuttle
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 350 for adults and THB 175 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Free daily reception
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free local area shuttle
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Thai

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)
  • Kitchenette
  • Microwave
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Frequently asked questions

4.0

Very Good

5 - Excellent
34
4 - Good
31
3 - Okay
1
2 - Mediocre
7
1 - Poor
6
4.4
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beyond my expectations ! about an hour from the airport and 10 minutes drive from bangla road and patong beach.. overall the hotel had a Great Staff, very clean and well organized rooms . and everything as described no surprise surcharges and restaurant has a good variety of food another highlight was . dont have anything to complain... once you arrive they check you in and a van drives your to the room since is in a hill .

Stayed 3 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed here few nights, booked premium suite with pool access and sea view. Our room was overall very pleasing, however, the room was up a hill and shuttle had to take us to/from - we walked a few times. Very large resort, maybe too large for our preferences. Hotel property sits on hill with free shuttle to limited spots- beach, mall, etc. You'll need to arrange drop off/pick up. Breakfast had good options - arrive early to enjoy it in peace. Lots of tour buses stopping here and moving to next destination. I felt that was a turn off because the amount of people were overwhelming during breakfast. They also need to be taught some simple manners... Although our stay was decent, we probably won't stay here again because of mega tour buses coming and going all the time.

Stayed 4 nights in Aug. 2019

2/5

  • Disliked: Property conditions & facilities

This is the 4th time I have stayed and this time I had 3 rooms. All rooms have air conditioners that leak ALOT of water, will ruin anything you leave under it... The buffet was one of my fav things at this place but now They are just cutting corners and it’s disgusting. The hot water system lasts a maximum of 2 minutes in all rooms. Our towels were taken but not replaced, when we called to ask we just got given pool towels, sheets not changed in days. Considering we booked a premium room with a Seaview I wasn’t impressed by the view of just a roof lol Room service was fast and yum. Pools are nice and clean. Definitely won’t stay here again ever

Stayed 4 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is a winner, for the price it’s amazing. Only downside is no gym which sucks Cos u eat so much at the awesome buffet 😂😂

Stayed 7 nights in Apr. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Jul. 2019

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