Family Hotels & Resorts in Phuc Yen from NZ$26

"This little hidden gem was located in the heart of Old Quarter, it was in such a convenient location. Huong was wonderful, she coordinated our pick up from the airport with little notice, and helped us immensely with our trip to Halong Bay! The staff in general were extremely friendly and we were very happy with our stay. The rooms were great very spacious and we were upgraded both nights at no extra cost which was such a pleasant surprise. "

"Breakfast was great Hugh is a wonderful concierge he is calm and profeesional takes time to listen to listen to your needs and takes appropriare measures to facilitate requests Tyson with his upbeat enthusiastic attitude is also quick to look for ways to enhance your stay Friendly and fun to be around I have to mention Tunat la terressa what spot on service and humbling attitude such a great service super knowledge of the dishes and wines Hats off to whomever manages these kind staff members"

"Breakfast was really nice, good food. Staff welcoming and very helpful. Location was excellent, close to the hustle and bustle of the old quarter. "

"Although there was some noise on from the 10th floor due to some construction in the dining area above our room, it didnt matter so much as it was during the day. The pool is a bit small and only two chairs next to the pool. The Sky Bar was bit of a let down, we only seen it open once in the 10 nights of our stay. but there are so many drinking places within a few minutes walk so wasnt a problem. The Hotel is on a busy main road but there was no noise from it in the room. The location was excellent all major tourist attractions are only a short walk away. The hotel staff were very friendly and always had a smile. When were next in Hanoi i will definatly choose this hotel again"

"Wonderful hotel. Clean, quiet, spa and dining were great too"

"Great property in Old Quarter Hanoi. Staff was helpful, courteous & friendly. Rooms were excellent. Lots to see & do nearby. Happy Hour was a big plus. For our 1st time in Vietnam this Hotel was a real treat. Would stay here again. "

"房間超大，環境很舒適"

"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."