Premium Apartment | Terrace/patio

Reviews of Tempe Lofts

3 out of 5
Tempe Lofts
358 S Farmer Ave, Tempe, AZ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

9.4/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Vince. on 25 Apr 2024
Lisa, thank you for choosing our place!

8/10 Good

Izzak

Liked: Property conditions & facilities
Disliked: Cleanliness
It's a very nice place. The location is awesome besides the very loud construction next door. There's a Whole Foods right down the street and some shops too. I really enjoyed the apartment itself. I like the simplicity of it and the furniture. We did have some issues though. I'm not super picky so this didn't ruin the trip for me or anything, but I figured I'd mention it in the review: 1.) There was a very moldy and gross container of food left in the fridge from before we arrived. What's strange is that it was the only thing in the entire fridge, just one small plastic container of super old and moldy food. The container was inside of a plastic bag too, so the cleaners or host must have seen it before we got there. I don't know what was inside, but it smelled very powerful and bad. It made the entire fridge unusable and the whole main floor of the apartment smelled bad. When we called the host and told them about it, they sent someone out to clean it. It took a while for the cleaner to arrive. The cleaner didn't speak english which wasn't really an issue for us since they used Google translate for us to communicate easily. The cleaner did fix the fridge issue, but I think they put the food down the kitchen sink because the sink still smelled awful after. 2.) When we first arrived, the code given to us to get into the home was the wrong one. We had to call to get the correct one Overall we had a good time. It's still a nice place and good location.
Stayed 3 nights in Mar 2024
Response from Vince. on 20 Mar 2024
Izzak, thank you for sharing your experience. I regret the inconvenience caused by the issues you encountered, your feedback is valuable, and I will address these concerns with our cleaning and maintenance teams. I appreciate your understanding and hope to welcome you back in the future!

10/10 Excellent

brandon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Vince on 4 Mar 2024
Brandon, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family of 4 loved the property. We would definitely stay here again.
Stayed 5 nights in Jan 2024
Response from Vince on 14 Feb 2024
Hey Trevor! Thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
It's a very modern cute and comfortable unit. The only reason for me not giving it a 5 star is because the draining in the master shower was not happening and I did bring it to their attention the first day and noting was done about it. I personally do not want to shower in a small pool of the water, soap , shampoo etc. that is falling from me. Again, had this been addressed I would of given it a 5 because aside from that everything was super smooth!
Stayed 3 nights in Jan 2024
Response from Vince on 14 Feb 2024
Hey Carlos! Thanks for taking the time to leave your comments. We appreciate your feedback and we will use it to improve our service. You are welcome back anytime! Hope you have a good day!

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024
Response from Vince on 14 Feb 2024
Hey Michael! Thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Shyheem

Business traveller
Liked: Cleanliness, room comfort
Amazing stay
Great clean stay. Vince was amazing and great at communicating.
Stayed 2 nights in Jan 2024
Response from Vince on 13 Jan 2024
Shyheem, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

D'Audra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and modern. Very spacious and comfortable. My 2 dislikes are no tv in the bedrooms and could use some extra towels/wash cloths.
Stayed 3 nights in Dec 2023
Response from Vince on 19 Dec 2023
D'Audra, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Noel

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023
Response from Vince on 5 Dec 2023
Noel, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

lyle

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Vince on 4 Nov 2023
Iyle, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Liguo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023
Response from Vince on 9 Oct 2023
Liguo, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

6/10 Okay

Shahna

Travelled with partner
Disliked: Cleanliness, amenities
I loved the number of floors it had and the amenity of the washer and dryer in the unit. However, the cleanliness of the unit was filthy when it’s expected to pay upfront a cleaning fee. Floors weren’t swept nor mopped. There was still sticky residue on the counters and areas of the floors. The area rugs were disgusting yet was advised to keep shoes off while in unit. The shower had mold and the paint chipped. Scuffs on walls. Internet was super basic zero high-speed. Only 1 TV in the entire unit and zero cable and zero sports channels. The beds are kings size which is a plus but we’re entirely too hard. The couches are not accommodating, in fact the aren’t standard couches and sit low to the floor like a step stool and the throw pillows were dirty. The only thing I liked was the size of the unit and they area it’s located. It would be my last resort to stay. I was not impressed at all for what it cost. Better luck next time I guess!
Stayed 3 nights in Sep 2023
Response from Vince on 26 Sept 2023
Thank you Shana for taking the time to provide your feedback, we do take it very seriously and I want to assure you that will take action about each point, we are happy to know you liked the unit and the amenities and we'll make sure that if you visit us again you'll have a 5/5 stay! Safe Travels!

10/10 Excellent

Tanya

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a beautiful place to stay. It was luxurious and relaxing, felt like a retreat for us. The kitchen was very well-stocked and everything was very comfortable. Highly recommend Culinary Dropout a few blocks away.
Stayed 4 nights in Sep 2023
Response from Vince on 25 Sept 2023
Thanks for your kind words! We are really glad to know you enjoyed your stay at our place. It was a pleasure hosting you! Thanks again for your feedback.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well stay again, my guest and I had a wonderful time. Very professional host, and available to answer questions.
Stayed 3 nights in Sep 2023
Response from Vince on 9 Sept 2023
Thomas, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Vince on 9 Sept 2023
Tim, we're glad you liked the place and would love to have you back again!

10/10 Excellent

Francine

Stayed 8 nights in Jul 2023
Response from Vince on 2 Sept 2023
Francine, we're glad you liked the place and would love to have you back again!

10/10 Excellent

Jake

Business traveller
Liked: Cleanliness, room comfort
Excellent place!
Wow! What a great find! I'd go back just to stay at this place again and bring my family. A perfect getaway spot!
Stayed 4 nights in May 2023
Response from Vince on 16 Jul 2023
Jake, we’re pleased to hear that you had a great experience and hope to have the opportunity to host you again in the future. Thank you for choosing our place!

10/10 Excellent

Francine

Travelled with group
Liked: Cleanliness, room comfort
Very nice place quiet area was a very nice place to stay
Stayed 6 nights in Jun 2023
Response from Vince on 9 Jul 2023
Francine, thank you for taking the time to provide your feedback, we truly appreciate it. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Andrea, Hinesville

Liked: Cleanliness, amenities, property conditions & facilities
I truly liked this location and the ability to park behind a gated community.
Stayed 9 nights in Jun 2023
Response from Vince on 26 Jun 2023
Andrea, thanks for your feedback. We're glad you liked the place and would love to have you back again!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Vince on 1 Jun 2023
Pamela, I'm very glad you liked the place. Come back anytime!