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Reviews of Hoang Ngoc Resort

4 out of 5
Hoang Ngoc Resort
152 Nguyen Dinh Chieu, Ham Tien-Mui Ne, Phan Thiet, Binh Thuan

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 192 reviews" "
Rating 8 - Good. 70 out of 192 reviews" "
Rating 6 - Okay. 17 out of 192 reviews" "
Rating 4 - Poor. 4 out of 192 reviews" "
Rating 2 - Terrible. 1 out of 192 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

david, HIGHLAND LAKES

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best managed properties in Phan Thiet. The expansion of the beachfront restaurant was a welcome surprise. Great fresh seafood ( fish tanks ) and helpful attentive service. We will be back
Stayed 1 night in Oct 2023
Response from Doan Anh Tung on 5 Nov 2023
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time. Kindness regards, Hoang Ngoc Beach resort

8/10 Good

Phong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything so far I would give 5 stars to everyone at this property
Stayed 2 nights in Oct 2023
Response from Doan Anh Tung on 5 Oct 2023
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time. Kindness regards, Doan Anh Tung Executive Assistant Manager

6/10 Okay

Harriet

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice rooms & breakfast. Big pool, pretty resort. Unfortunately, we could not use any of the amenities we paid for because there was an event on throughout our stay which meant music was being blasted all day until 10PM. We couldn’t lie by the pool without hearing it and could also hear it from our room. Hoang Ngoc gave us no forewarning about this event taking place and if I had known we would not have stayed there. The location is very remote so there wasn’t much else to do which is why we booked a resort so I am very unhappy with this booking.
Stayed 3 nights in May 2023
Response from Doan Anh Tung on 17 Jul 2023
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. First of all, on behalf of The Management of Hoang Ngoc Resort, We respectfully express our deep apology for the mentioned matter that has been happened during your stay with us. With the criteria of a professional service, we sincerely appreciate your commentary. It is being the motivation, also a reminder for us to improve and to confirm the quality of our service in the future. Together with the sincerely apologies, we shall do our best to rectify that issued. We are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time.Kindness regards, Doan Anh TungExecutive Assistant Manager

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Doan Anh Tung on 7 May 2023
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time. Kindness regards, Doan Anh Tung Executive Assistant Manager

10/10 Excellent

Lucas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was the best place we stayed at in Vietnam. It was genuine resort by western standards. Very comfortable and the staff were excellent. Much needed relaxation after 2 weeks of travel.
Stayed 2 nights in Feb 2023
Response from Doan Anh Tung on 5 Mar 2023
Dear Our Beloved Guest, Thank you so much for spending your vacation with us. On behalf of The Management of Hoang Ngoc Resort, we are grateful for the trust you have placed in us and hopefully to have a chance to serve you in the next time.Kindness regards, Doan Anh TungExecutive Assistant Manager

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool, beautiful plants, trees and fish, lovely, clean beach. Friendly and helpful staff. Great breakfast. Lovely rooms and amazing buffet breakfast. Overall a beautiful setting
Response from Doan Anh Tung on 10 Jan 2023
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again on your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

10/10 Excellent

Sun-Hee

Stayed 2 nights in Sep 2022

6/10 Okay

Peter

Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2020
Response from Doan Anh Tung on 9 Mar 2020
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and great location. Our room was close to the beach with a partial beach view.
Stayed 2 nights in Jan 2020
Response from Doan Anh Tung on 22 Jan 2020
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

6/10 Okay

Julie

Stayed 2 nights in Dec 2019
Response from Doan Anh Tung on 22 Jan 2020
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good. will come back if I have a chance
Ms. Ha helped me a lot
Stayed 10 nights in Nov 2019
Response from Doan Anh Tung on 4 Dec 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Doan Anh Tung on 14 Oct 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Nice rooms on the beach, nice gardens and a big pool area
Stayed 1 night in Sep 2019
Response from Doan Anh Tung on 14 Oct 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our receptionist, Ha, was patient and friendly and helped us to sort out our check-in matters promptly. She also clarified any doubts we had and ensured that our stay was a pleasant one. Would definitely recommend this hotel!
Stayed 1 night in Jul 2019
Response from Doan Anh Tung on 26 Jul 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. We sincerely appreciate your comments and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Executive Assistant Manager

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Of what they had to offer Hoang Ngoc was one of the best.
Stayed 14 nights in Apr 2019
Response from Doan Anh Tung on 22 May 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome resort in Mui Ne
Beautiful resort with awesome facilities. Room facing garden & seaview. Great selection of breakfast food. Warm and friendly customer service.
Stayed 2 nights in Apr 2019
Response from Doan Anh Tung on 20 May 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and hotel to rest and relax, the breakfast was really good , the pool was awesome too👌
Stayed 3 nights in Mar 2019
Response from Doan Anh Tung on 3 Apr 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gardens, rooms were clean and had a nice view of the ocean. The breakfast spread was quite extensive.
Stayed 4 nights in Mar 2019
Response from Doan Anh Tung on 3 Apr 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy. Friendly helpful staff. Well maintained property with good facilities
Stayed 7 nights in Feb 2019
Response from DOAN ANH TUNG on 25 Feb 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay, staff and location
Stayed 4 nights in Jan 2019
Response from Doan Anh Tung on 12 Feb 2019
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

8/10 Good

Hooi Koon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Doan Anh Tung on 26 Dec 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful
Very beautiful place, everything was wonderful, WiFi not that good in our room, very slow
Stayed 2 nights in Dec 2018
Response from Doan Anh Tung on 17 Dec 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

4/10 Poor

Verified traveller

Check-in is very slow...luggage delivery is even slower! But room is efficient, breakfast is great..nice pool and beach. But facility is a bit old and dark in reception area. Too many mosquito's!
Stayed 2 nights in Nov 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 9 Dec 2018
Dear Our Beloved Guest, First of all, on behalf of The Management of Hoang Ngoc (Oriental Pearl) Beach Resort & Spa, we would like to express our apology for the mentioned matter that had been happened during your stay in our Resort. With the criteria of a professional service, your comments is greatly appreciated. It is being the motivation, also a reminder for us to improve and to confirm the quality of our service in the future. Together with the sincerely apologies, we shall do our best to rectify that issued. Wishing that, you and your family are always healthy and give us an opportunity to serve you in the nearest time. Kindness regards, Doan Anh Tung. Operation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 9 Dec 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Denise, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and many thanks to An who was so helpful in helping find restaurants, places to go, changing money and anything we asked her. Highly recommend a visit.
Stayed 8 nights in Oct 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 14 Nov 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 13 Oct 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

8/10 Good

Nora, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful beach resort with immaculate lush green environment. The pool and beach are amazing. The restaurant serves great food, and you can get beers and cocktails down by the pool/beach area. The surrounding strip of Mui Ne is very run down with not many nice looking options for a drink or meal outside the resort. The fairy stream and fishing village are worth a visit. Walking along the main road is not very pleasant.
Stayed 3 nights in Oct 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 13 Oct 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beach resort hotel to stay at
Nice hotel close to the beach. Room was spacious and with a pool also close to the beach.
Stayed 1 night in Sep 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 1 Oct 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

6/10 Okay

Austin

Liked: Staff & service
Nice staff with patient cares
We traveled from Nha Trang and arrived at 2 a.m. The staff waited for us untill check-in. The room was clean but some dirt was found in the bed. Breakfast was fair. We didn’t visit the pool since too many guests were there.
Stayed 2 nights in Jul 2018
Response from DOAN ANH TUNG - OPERATION MANAGER on 13 Jul 2018
Dear Our Valued Guest, Thank you so much for choosing our resort for your vacation. Regarding on your comments, first of all, on behalf of The Management of Oriental Pearl Beach Resort & Spa (Hoang Ngoc Resort), we would like to express our apology for the unintended matter and we will do our very best to rectify that issues. Once again, thank you for your comments. Have a nice day and we do hope to have opportunities to serve you in the nearest time. Best regards, Doan Anh Tung Operation Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

kean kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place
We enjoyed the stay. Initially staff was policy based but we quickly get to know each other, they are accomodating and helpful. Overall they make us feel at home
Response from tung.doan on 9 Apr 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have opportunities to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

4/10 Poor

Smada Tk, Thailand

Disliked: Cleanliness, staff & service
Reception staff is poor.
I got bad experience from some staff. She is a reception in morning shift. I for got the room keys in room and ask her to do a new one and I just tell her the room number and then she made the wrong room number on new key. I can not open the door and back to see her again at the reception desk. she said this is my mistake!!! The things is she was not ask my name and double check with my passport with the room number. That means anyone can ask for a new key and go inside to guest room. She make the bad eye contact to me. Is this the exactly way to service to the customer? She does't have the hotelier in her duty. AC not cool. the water is poor.
Stayed 1 night in Mar 2018
Response from tung.doan on 4 Apr 2018
Dear Our Beloved Guest, Fisrt of all, on behalf of The Management of Hoang Ngoc (Oriental Pearl) Beach Resort & Spa, we would like to express our apology for the mentioned matter due to your complaint concerning on staff’s behaviour. With the criteria of a professional service, your complaint is the motivation and also a reminder for us to improve and to confirm the quality of our service in the future and we will do our best to rectify that issued. Wishing that, you and your family are always healthy and give us an opportunity to serve you. Kindest regards, Doan Anh Tung Operation Manager

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Really enjoyed our stay, friendly staff , clean and quiet right on the beach. Nice pool side service and good breakfast. Wanted to rent a scooter and needed a bus to Nha Trang, so the front desk arranged everything with no hassle. I would definitely stay at this resort again
Response from tung.doan on 1 Apr 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we do hope to have an opportunity to serve you again in your next trip. Best regards, DOAN ANH TUNG Operation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2018
Response from tung.doan on 14 Feb 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and We do hope to have an opportunity to serve you again. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018
Response from tung.doan on 14 Feb 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and We do hope to have an opportunity to serve you again. Best regards.

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is really amazing!!!
Stayed 1 night in Jan 2018
Response from tung.doan on 30 Jan 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated. We do hope to have an opportunity to serve you again. Best regards.

6/10 Okay

Daphne, Denmark

Liked: Cleanliness, room comfort
Excellent location but don't eat there
Hotel is greatly placed at the beach and with a great pool area as well But expect "mass tourism" behaviour at the hotel, where towels are placed early morning to reserve beach and pool chairs and charter tourists are present plenty. Do not take the tours they offer at the hotel, even if it's in private car and you give your wishes, they only deliver transportation service at the same areas as all other tourists are located. Even of our guides/chauffers did not speak any English.
Stayed 6 nights in Dec 2017
Response from DOAN ANH TUNG - OPERATION MANAGER on 19 Jan 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we shall do our best to rectify that issued. Hope to have an opportunity to serve you again. Best regards.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice authentic resort wit gardens down to beach.
Hoang Ngoc is a mid sized resort but maintains the personal feel, and completely blends to the beach side garden beach experience of Mui Ne. Most guests are package tour Russians, so if you are allergic to these types avoid.! but its a more expensive resort so attracts a better class of Russian.. :) unfortunately its German rules, towels on sunbed- no retreat till dawn. :) Otherwise its a relaxing stay. forget the spa, there are better places found nearby far better value.. WIFI is poor.
Response from DOAN ANH TUNG - OPERATION MANAGER on 5 Jan 2018
Dear Our Valued Guest, Thank you so much for spending your vacation with us. Your comments is greatly appreciated and we shall do our best to rectify that issued. Hope to have an opportunity to serve you again. Best regards, DOAN ANH TUNG Operation Manager

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Beach is beautiful and location is good.
Stayed 2 nights in Dec 2017
Dear Our Valued Guest, Thank you so much for spending you vacation in our resort. Your comment is greatly appreciated. We do hope that Our resort is the best choice for your next trip. Kind regards, DOAN ANH TUNG Operation Manager

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Dear Our Valued Guest, Thank you so much for spending your vacation in our resort. Your comment is greatly appreciated. We do hope that our resort is the best choice for your next trip. Kind regards, DOAN ANH TUNG Operation Manager

6/10 Okay

Verified traveller

Got food poisoning so missed couple days. The hotel grounds where beautiful the room was nice enough. Staff was friendly and helpful.
Stayed 4 nights in Nov 2017
Response from tung.doan on 30 Nov 2017
Dear Valued Guest, First of all, we're terribly sorry concerning your information of food poisoning. With criteria of 4 star in hospitality industry, our food has always been under checked by Government Authority. It may happened when you've got the food from outside. With all our honor of respect, Thank you for spending your vacation with us. Your comment is greatly appreciated. We do hope to see you again. Best regards.

2/10 Terrible

Sarah, California

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel
My friend said she called the hotel directly and was told that they don't have delux room oceanview except delux gardenview. i didn't believe her because I did book a delux room oceanview at their hotel via Expedia. Guess what? They tried to check me in a room where I had to stand on a stool to see the ocean. It was so messy in front of my view... the view is no where closer to the pic which they posted on the web. I showed the host the pic and she couldn't answer me. I also asked her to sit down on a chair next to me and tell me what she saw, the ocean or the old dirty roofs and messy trees. Finally they checked me in a bungalow where the lights were so dim, flies everywhere and mice were running in and out at night. They ate our fruits and made a whole mess. Anyway, the hotel's condition is bad and they shouldn't post the room and charge customers if they don't have it. I didn't get to go to the beach because waves were so strong and sea level was so high. The pools were ok except many nasty tourists kept coming to the pools to wash their feet and slippers. I'll not go back to that hotel...
Stayed 3 nights in Jul 2017
Response from DOAN ANH TUNG - OPERATION MANAGER on 16 Aug 2017
Dear Valued Guest, Thank you so much for enjoying your vacation with us. We greatly appreciate your comments and so sorry for the problem that had been concerned to your vacation. We shall do our best to rectify that issued. Hope to have an opportunity to serve you again. Best Regards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Good place to relax and and friendly staffs
Stayed 2 nights in Jun 2017

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best possible place for the money
Awesome place, I would have given 5 stars (smiley face) fro cleanliness if not for the minor construction of a new khoi pond and a bit of trash in the sea (not their fault though). The resort grounds are amazing, the pool is nice, the beach is meters away from the pool, and the restaurant was very good.
Dear Valued Guest, Thank you so much for enjoying your vacation with us. We greatly appreciate your comments. Hope to have an opportunity to serve you again. Best Regards.

8/10 Good

Thi Hong Phuong

Liked: Cleanliness, staff & service
General is good. The room is a bit small, beds are not so comfort, the price is a little bit high (may caused by holidays)
Dear Valued Guest, Thank you so much for enjoying your vacation with us. We greatly appreciate your comments. We do hope to have an opportunity to serve you again. Best Regards.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wrong location
After searching through the many options I decided on this place thinking it would be really nice. Splashed out and booked a sea view delux room. To start with the hotel is not where it says it is on the map... slight problem for kitesurfing. The hotel is ok but not amazing. Would try somewhere else next time

8/10 Good

D Huynh Ngoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly staff
We had a very good time. The hotel is super nice and the staff were very helpful and friendly. Will highly recommend the hotel to my friends