We arrived in Guangzhou and headed to a hotel we had booked weeks before our arrival. What we saw was significantly different from what we had seen! So we cancelled our reservation and started the search. We visited 2 other hotels and then, there was Element!!!
The staff were great and even helped us get good rates for the double room. You could see and appreciate the effort to communicate past both our language difference. Housekeeping were super respectful and considerate. They represented...
We arrived in Guangzhou and headed to a hotel we had booked weeks before our arrival. What we saw was significantly different from what we had seen! So we cancelled our reservation and started the search. We visited 2 other hotels and then, there was Element!!!
The staff were great and even helped us get good rates for the double room. You could see and appreciate the effort to communicate past both our language difference. Housekeeping were super respectful and considerate. They represented...
Babatunde
Reviewed September 2, 2026Reviewed September 2, 2026
Beautiful property and just such an amazing location of Shanzhen. Staff were super friendly and helpful. Beautiful rooms. Breakfast was amazing. The rooms are clean. We said in the executive levels and the executive club was just fantastic.
Beautiful property and just such an amazing location of Shanzhen. Staff were super friendly and helpful. Beautiful rooms. Breakfast was amazing. The rooms are clean. We said in the executive levels and the executive club was just fantastic.
Tyler
Reviewed September 30, 2026Reviewed September 30, 2026
The hotel truly shines in cleanliness and amenities, making our stay exceptional. Our room offered a stunning river view from a high floor, and its prime location made exploring the area a breeze. Although we encountered a minor issue during check-in, it did not lessen our overall enjoyment. A special shout-out to Horace, the bellboy, whose assistance with our luggage made our visit even more enjoyable. We can’t wait to return next time!
The hotel truly shines in cleanliness and amenities, making our stay exceptional. Our room offered a stunning river view from a high floor, and its prime location made exploring the area a breeze. Although we encountered a minor issue during check-in, it did not lessen our overall enjoyment. A special shout-out to Horace, the bellboy, whose assistance with our luggage made our visit even more enjoyable. We can’t wait to return next time!
The staffs In reception are very helpful and provided good advice on restaurants and massages place etc. Special thanks to Paul for helping out mobile applications issue. Also thanks to Philips generous help.
The staffs In reception are very helpful and provided good advice on restaurants and massages place etc. Special thanks to Paul for helping out mobile applications issue. Also thanks to Philips generous help.
We were blown away by the excellent service, beautiful facilities and the luxurious, spacious room. It was a brilliant way to start our first visit to China. We were immediately set at ease and were able to enjoy our visit.
We were blown away by the excellent service, beautiful facilities and the luxurious, spacious room. It was a brilliant way to start our first visit to China. We were immediately set at ease and were able to enjoy our visit.
The hotel is good and I would recommend it. The staff are very friendly and helpful. The breakfast is great and the hotel restaurant manager Zhaoli even came and say hello to ensure everything is good. Highly recommend!
The hotel is good and I would recommend it. The staff are very friendly and helpful. The breakfast is great and the hotel restaurant manager Zhaoli even came and say hello to ensure everything is good. Highly recommend!