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Reviews of Asana Hotel & Residence

3.5 out of 5
Asana Hotel & Residence
111/279 M.10 South Pattaya Road, Soi 24, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

8.2

Very good

Rating 10 - Excellent. 54 out of 149 reviews" "
Rating 8 - Good. 64 out of 149 reviews" "
Rating 6 - Okay. 20 out of 149 reviews" "
Rating 4 - Poor. 6 out of 149 reviews" "
Rating 2 - Terrible. 5 out of 149 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tung Yu

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dirty room, dust and hair all over the floor. Breakfast is almost like red cross, non existent. Staff seem like they do not want to be there. Overall very poor experience
Stayed 2 nights in Mar 2024
Response from Apple on 25 Mar 2024
Dear Tung Yu . Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie

4/10 Poor

Tung Yu

Stayed 1 night in Mar 2024

6/10 Okay

Yi

Travelled with partner
Very convenient location
Stayed 7 nights in Feb 2024
Response from apple on 23 Feb 2024
Dear Yi.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie

8/10 Good

Josh

Liked: Cleanliness, staff & service
Adding a microwave to the kitchen would be nice, other than that it was a decent hotel and I had a pleasant stay.
Stayed 7 nights in Jan 2024
Response from apple on 28 Jan 2024
Dear Josh.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie Asana Hotel

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable stay and the breakfast was very good
Stayed 4 nights in Jan 2024
Response from apple on 28 Jan 2024
Dear Yan.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie Asana Hotel

2/10 Terrible

Eddie

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I went to the hotel and asked for early check in for my friend a few days before he was due to arrive and they wanted an extra 1500 baht (£35) and refused to budge on the price. The receptionist and the manager were also very unfriendly and did not say hello back when I greeted them because they were to busy. You can easily get a room for the night for that price ie the Boutique and Bravo City Hotel across the road with a better service, breakfasts and over a hundred rooms which cost around 1000 baht (£22) per night. When my friend arrived he was charged 750 baht. It would seem the Asana hotel just makes up the price to suit their moods. My suggestion is to book elsewhere as this hotel will also charge for late check outs and etc unlike the Boutique and Bravo City Hotel where I stayed that lets all my parties check out 2 hours later without any issues with a gym, pool and free beach towels.
Stayed 3 nights in Jan 2024
Response from apple on 30 Jan 2024
Dear Eddie.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie Asana Hotel

6/10 Okay

Matthew David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Apple on 23 Feb 2024
Dear Matthew.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie

8/10 Good

Maneeluck

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is would be nice for a couple, easy to find dinner place, close to walking-street, just only An elderly man staff stared at me and my husband with an unfriendly and disrespectful gaze. Even though I am a customer who comes to stay at the hotel. But the two female employees are very cute. Both service and speaking are good.
Stayed 1 night in Dec 2023

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Apple on 18 Dec 2023
Dear kong.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very nice same as staff
Stayed 6 nights in Nov 2023
Response from Apple on 18 Dec 2023
Dear Jarod.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

6/10 Okay

Andrew

Travelled with group
Liked: Property conditions & facilities
Like the spacious room and spacious toilet with bathtub. Location is good if you spend the night near the main pubs as it walking distance. Price is a little high considering the room, amenities and bedlinen is quite basic, similar to a 3-star hotel. We do get a bit irritated when the staff kept calling to chase us out exactly at 12 noon, even though the whole hotel is empty. At a more upmarket hotel, we could easily request for a slightly later checkout at 1pm.
Stayed 1 night in Jun 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from thapanee on 27 Feb 2020
Thank you.

8/10 Good

Mohammad Giyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
Overall stay was good but inside no have cabinet , my room no was -418
Stayed 4 nights in Nov 2019
Response from Thapanee on 27 Nov 2019
Thank you for your comment.

10/10 Excellent

Steven, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal in low season.
Just a kilometer away from walking street or Soi LK Metro makes this comfortable hotel a good base to explore the gogo bars of Pattaya. Nice staff, clean rooms with fridge, and good location.
Stayed 1 night in Sep 2019
Response from Thapanee on 10 Oct 2019
Thank you for your comment.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I thought the staff was very helpful and polite, the room where the cleanest I have ever stayed in . I will be using again
Stayed 2 nights in May 2019
Response from Thapanee on 23 May 2019
Thank you for your comment.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Didn't like they only five u one key and you can't keep air conditioning on while making short or long outings. Breakfast was not great selection and quality was low. No small face towels available. Only one sheet on two small beds pulled together to make a big bed.
Stayed 1 night in May 2019
Response from Thapanee on 23 May 2019
Thank you for your comment.

6/10 Okay

Filmon, Tokyo, JP

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
staff was very.rude and.argumentative when it came to safety deposit refunds. room was never swept as there was hair on the floor when i checked in and subsequently pieces of hair remained on the floor even though they "serviced it" everydady
Stayed 5 nights in Apr 2019
Response from Thapanee on 2 May 2019
Thank you for your comment.

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Asana hotel.
We found the hotel to be quiet at night with little noise from local nightlife.We foung a very good seafood restaurant nearby. There is a local market next door 3 times a week.Not too far a walk to get to the beach at Pattaya, a short walk then a cheap shared taxi gets you to Jomtien beach. Would happily stay at the hotel again.Breakfast is not brilliant but is okay.Good wifi.
Stayed 5 nights in Mar 2019
Response from Thapanee on 2 May 2019
Thank you for your comment.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel location is nearby the night walking street, quite convenience
Stayed 4 nights in Jan 2019
Response from thapanee on 12 Mar 2019
Thank you for your comment.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
No refills for breakfast for eggs. No air con at lobby. No smile from staff.
Stayed 3 nights in Feb 2019
Response from thapanee on 13 Feb 2019
Thank you for your comment.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018
Response from thapanee on 28 Dec 2018
Thank you.

4/10 Poor

Verified traveller

Rude front desk, if u ask for extra towels they refuse, good rooms but bad service
Stayed 4 nights in Nov 2018
Response from Thapanee on 29 Nov 2018
Thank you for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from thapanee on 7 Nov 2018
Thank you.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
It's a bit expensive, but I liked it in general.
I felt like it's a bit expensive for the room, but I would say I'm satisfied overall. The only part (other than the price for the room quality) I would like to point out is that, there were quite many ants in the room. Still, the room was clean, and I had no big issue during my stay. Their breakfast was good, but I wish they had an option without the breakfast, so that the price could be cheaper.
Stayed 3 nights in Oct 2018
Response from Thapanee on 20 Oct 2018
Thank you for your commented.

10/10 Excellent

mike, Sydney AU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my Pattaya
Room clean, staff fantastic only hope for them to improve breakfast , it was same every day Thai style they need to realize that 80 % are faring or international visitors not everyone like that kind or f food
Stayed 7 nights in Sep 2018
Response from thapanee on 1 Oct 2018
Thank you for your comment.

8/10 Good

Verified traveller

Comfortable Hotel in Pattaya
The Asana is a very nice hotel with modern spacious rooms and is well equipped. There is even a mini kitchen. I liked the large bed and large bathroom. The breakfast had a variety of foods, although the coffee wasn't that great. I was not pleased upon check in that a deposit was required--the room was paid for with a credit card--why is an additional deposit necessary? There should be a clear explanation. Also, a reason I booked the hotel was because there is supposed to be a pool, but it was under construction. The staff could be friendlier and more helpful.
Stayed 3 nights in Aug 2018
Response from T on 30 Aug 2018
Thank for your comment.

4/10 Poor

Verified traveller

Ants season
It is my third time in this hotel, and there were ants in my room this time. I called them on the first day, but they didn't solve the issue. I again woke up with many ants.
Stayed 2 nights in Aug 2018
Response from thapanee on 27 Aug 2018
Thank you for your comment.

8/10 Good

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very perfect hotel I wanna come and stay here agai
Response from thapanee on 2 May 2018
Thank you to stayed with us. Best regards,

8/10 Good

gary, darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newish hotel. Nice style. Small pool.
6 night stay, in good location close to night market & walking street. Small pool. Room was spacious and comfortable. Good bathroom also. Breakfast was a bit simple Would stay again
Stayed 4 nights in Apr 2018
Response from Thapanee on 15 Apr 2018
Thank you to stay with us

8/10 Good

Jerrold J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well maintained property.
Excellent property. Gets high marks from me. Only thing slightly negative was the lacklustre breakfast. Could use improvements there. Well maintained in an excellent location!
Response from Thapanee on 5 Apr 2018
Thank you for yours comment !

8/10 Good

Jerrold J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice for Pattaya Hotel.
Excellent choice for Pattaya Hotel. Clean and comfortable and reasonably priced. The location sits quietly behind a busy area close to many amenities. Breakfast provided however is just ok. Wifi was good but annoyingly required repeated Login whenever your device is closed. Overall an excellent hotel!
Response from Thapanee on 5 Apr 2018
Thank you for yours comment !

8/10 Good

carol, hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, spacious room, very updated
Nice experience to stay here. Only a Minute walk to 7-11, massage stores and eating facilities.
Stayed 2 nights in Mar 2018
Response from Thapanee on 22 Mar 2018
Thank you to stay with us

10/10 Excellent

MR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2018
Response from Thapanee on 21 Mar 2018
Thank you

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2018
Response from Thapanee on 19 Mar 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018
Response from Thapanee on 19 Mar 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Pattaya
It was an excellent value and the hotel was new. Location very close to the major attractions and shopping. My friend said the breakfast wasn't that good and so I passed on that.I will be returning after a four day stay in Bangkok for another six days in this hotel..
Stayed 2 nights in Dec 2017
Response from Asana on 16 Jan 2018
Thank you for your comment.

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
Great place. New and fresh. Large comfy rooms.
Stayed 1 night in Aug 2017

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good New hotel
Stayed 2 nights in Jul 2017

8/10 Good

ERI

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from apple on 23 Feb 2024
Dear Eri.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie

10/10 Excellent

MASAHIKO, AMAGASAKISI MISOMO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有難う御座いました。
Stayed 1 night in Jan 2024
Response from Apple on 28 Jan 2024
Dear Masahiko.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie Asana Hotel

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel
Top hotel op een toplocatie met zeer vriendelijke staff en personeel. Kamers zijn ruim en proper en worden elke dag gekuist met vervanging van lakens en handdoeken. Enkel het ontbijt kon wat beter met aanvulling van kaas, charcuterie en youchurt bijvoorbeeld!
Stayed 22 nights in Nov 2023
Response from Apple on 18 Dec 2023
Dear WillyThank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

10/10 Excellent

KAZUNOBU, Ota ku

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023
Response from Apple on 18 Dec 2023
Dear Kazunobu.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

4/10 Poor

YASUHIRO

Disliked: Staff & service
Stayed 4 nights in Nov 2023
Response from Apple on 18 Dec 2023
Dear Yasuhiro.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

10/10 Excellent

youngjun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
괜찮은 호텔입니다
저녁도착으로 2박 예약했습니다 일단 좋은점은 걸어서 워킹스트릿 및 부아카오 쉽게 접근 가능하고 호텔 앞에 야시장 열려서 싸게 음식 및 과일을 먹을수 있습니다 룸 또한 괜찮으며 저녁에 푹 쉴수 있습니다 화장실 또한 크게 만들어져서 맘에 듭니다 단점은 호텔 헬스장 수영장이 없어서 많이 아쉽고 조식은 밖에서 사먹는게 좋습니다 ^^;
Stayed 2 nights in Nov 2023
Response from Apple on 18 Dec 2023
Dear Youngiun.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

8/10 Good

Shogo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2023
Response from Apple on 18 Dec 2023
Dear Shogo.Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya.Best regardsSomporn Lawrie Asana Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Apple on 26 Oct 2023
Dear Mr.AnonymousThank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie Asana Hotel

10/10 Excellent

SEONG KYUM

Stayed 3 nights in Aug 2023
Response from Apple on 26 Oct 2023
Dear Mr.Seong Kyum Thank you for taking the time to tell us about your recent stay with Asana Hotel .We are pleased to learn that you had and overall good experience during your stay with us.We appreciateyour feedbacks it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we looking forward to welcome you next visit Pattaya. Best regards Somporn Lawrie Asana Hotel

8/10 Good

Masahiro

Liked: Cleanliness, staff & service, property conditions & facilities
市場が隣なので買い物がし易い
Stayed 3 nights in Jun 2023

4/10 Poor

baris

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
kotu
otelden hic memnun kalmadim tavsiye etmiyorum askeriye gibi kurallar var.Yastik istiyorum odada 2 yastik var baska veremeyi, diyolar.Oda karti istiyorum sadece 1 tane alabilirsin kaybedersen 500 baht ceza var diyolar.iyi tecrube degildi
Stayed 2 nights in May 2023