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"This was indeed a “Grand” hotel. The rooms had been updated and the bathroom was very nice and clean. For those people who want a bunch of counter space in the bathroom…sorry, it not built that way. There is ample storage in the armorie in the bedroom. A five star worthy breakfast is included in your stay…food was excellent. The staff was attentive but not intrusive. We ate there every morning, loved it. While the hotel is centrally located in the busy downtown area, within walking distance of a dozen good restaurants, that location is also a draw back. The traffic is heavy most of the day with car and motorcycle noises abundant. Because there is no onsite parking, you have to valet your vehicle which they park blocks away. There is a half hour lead time necessary to retrieve your car. They do the best the can, but traffic is heavy and curb space by the hotel is limited. Plan accordingly. The front desk staff are multi-lingual and very knowledgeable and helpful. They really made our stay wonderful. We had a great stay and I highly recommend this hotel to others coming to Palermo."

"Set on the heart of Piazza Marina, great for restaurants and bars and the high end flea market on Sundays. "

"Everything was the tops! Best room, staff, location and more! Highly recommended! "

"To be honest, I am giving 5 stars for Linda in the bar and kitchen staff. She goes over board when my friends told her it is my birthday while me and friends are having a drink at the bar! The management I have been messaging to make it special for my birthday but done nothing even just a welcome sweets or card and didn’t even get back to my message! Linda made it happen anyway! So 5 stars for Linda! Keep up the good work! You are definitely a star!"

"Adequate continental breakfast."

"Roof top bar was amazing, great view"

"Breakfast was amazing many options and lots to eat. Room was fantastic bed extremely comfortable. Room 102 has a beautiful private patio exclusive to the room. Very much enjoyed my stay. Will definitely recommend this hotel."

"AC wasnt working, but I think that's an Italy thing. As a result the room was overly hot and not as advertised (false claim of AC). It was near many attractions and food places and in a great area. Checkin and checkout were easy and the room was clean. Only a single pillow, but it was adequate enough to sleep. Bed was pretty comfy. I would personally choose another location given the lack of AC and uncomfortable conditions, even if they're forced upon you by the government, it should be noted for people if it's not actually available. "

"A great little place in a great location. The staff were wonderful. The breakfast was fine - but more protein options for non meaters would be good. "