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"Our first room was small, window looked onto a brick wall, hair and ants in the bathroom. Stephania at the front desk was responsive and helpful, moving us into a different, clean room. Still, that first room was the impression we left with"

"Everything is incredible, hotel and staff amazing!"

"Great room, super views with a balcony, lovely breakfast, nice staff, small but good gym."

"Nice place, good location, very clean. Only issue are the 2 gates after dark, all gates are locked and sometimes when you buzz - no staff answers. There is no walk in access except via one of the two gates. Wifi in our room was not good but we barely spent any time there except sleeping."

"What a wonderful hotel! We had an amazing stay here and the location is unbeatable (3min walk to Theater Massimo). The room was perfect with a balcony, a really comfortable bed, and an amazing shower. The staff was fantastic and so helpful. 10/10 for me, no complaints and we will stay here again the next time we are in Palermo. "

"the location is excellent. the room is descent, but the key system is a bit awkward. the breakfast is very dominated by bread and sweet breads."

"Very good"

"This is a slightly shabby Grande Dame that seems to get most of it's guests through group travel. The room was large and well-appointed, though slightly oddly laid out with a deep bath but no separate shower. The bedding could use a refresh, particularly mattress and pillows. The breakfast was fine, though not of the highest quality (terrible cappuccino) and the staff very formal and obsequious. The location was great, and that really made it work for us."

"All was fantastic. The staff was excellent and the view phenomenal. Great location - easy walk to Mondello town and bus to Palermo."