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Reviews of Pavillon Opera Grands Boulevards

3 out of 5
Pavillon Opera Grands Boulevards
15 rue Geoffroy Marie, Paris, Paris

Reviews

7.4

Good

Rating 10 - Excellent. 92 out of 420 reviews" "
Rating 8 - Good. 163 out of 420 reviews" "
Rating 6 - Okay. 101 out of 420 reviews" "
Rating 4 - Poor. 45 out of 420 reviews" "
Rating 2 - Terrible. 19 out of 420 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

anthony

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Stayed 1 night in Aug 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Carolina

Travelled with family
Liked: Staff & service, property conditions & facilities
The hotel was nice, however I think they should consider getting better internet service. And sound proof windows if you get a room that faces the street you will hear everything that happens outside. Also breakfast is not worth the add on. There is a couple of good shops where you can get breakfast around there for less than what they charge per day per person.
Stayed 4 nights in Apr 2023

4/10 Poor

Juan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful, the property needs an urgent update, it is way more deteriorated than other at the same price range and location
Stayed 3 nights in Jul 2022

10/10 Excellent

Meghan, Mint Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2022

10/10 Excellent

Roy, Mint Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this facility were amazing. Very accommodating went above and beyond. This is definitely a boutique hotel which isn’t unusual for Paris so don’t expect it to be modern. But it’s clean, good location and the staff make it a very pleasant stay. I would absolutely stay here again.
Stayed 9 nights in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stolen belongings
My stuff got stolen or thrown away as the hotel told me. I stayed there for 11 days. For 9 days I kept some of my stuff in a corner. Bags with laundry, bags with checks and other belongings. It wasn’t touched. On day 9 we got back and some of the bags were gone. Specifically a large Louis Vuitton packaging bag. Inside there was a cotton Gucci bag and tax free checks for hundreds of euros. All thrown away. All the hotel said was “we are very sorry, the cleaning lady thought is was garbage” Also, keep in mind that real garbage wasnt thrown away there were band aids laying on the floor for days, I didn’t pick it up just to see when they’ll notice it and they never did. No proper cleaning was done. Just new towels and bed was made. And emtpy beer bottle wasn’t thrown away but a bag with belongings was. hotels .com also didnt bother arranging a full refund and told me to get police involved. when im already out of the country. ridiculous.
Stayed 11 nights in Feb 2022
Response from Anita on 9 Mar 2022
Dear customer, We thank you for taking the time to write this review and we sincerely apologize for all the inconvenience. Unfortunately, there was an issue with the cleaning at the end of your stay which was due to an error. Our housekeeping lady thought the bag was garbage and threw it away. This matter have been passed on to our managers so it doesn't happen again. We are always careful whith the personal effects of our clients and are very committed to the cleanliness of the rooms. Best regards, The team of Pavillon Opéra Grands Boulevards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A reliable choice in the main shopping district
The location of the hotel is excellent. It is close the main shopping area, yet in a quiet side street. Our original booking was for the Pavillon Opera hotel located on 11 rue Geoffroy Marie, but due to some building work it got transferred to another branch of the hotel on 15 rue Geoffroy Marie. That did not make any difference, as the locations were only a few meters apart. We checked early at 11am as our room was already available. That was much appreciated. The room was as you can expect. It had an electric heater, which you had to switch on yourself and an empty mini-fridge. The breakfast consisted of 4 items - you choose them from a list which you hand in to the reception the day before - delivered to your room. Our bathroom had a bath, 2 shampoos and 2 shower gels. The hotel has all the standard amenities, good service and a great location.
Stayed 1 night in Dec 2021
Response from Front Desk on 13 Jan 2022
Dear guest, Thank you for taking your time to write this pratical review. We look forward to welcome you whoever you might be ;) Best regards.

8/10 Good

KHENG HING

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly staff and clean room
The room is clean. Staff is friendly and helpful.
Stayed 3 nights in Dec 2021

2/10 Terrible

Freshteh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible rooms horrible stuff horrible management ! No managers available when staff doing wrong! Two doors room but only one key! Totally feel unsafe, stuff talking and asking nonsense questions and jokes! A sweaty guy on front disks who said so many time as he’s tired because he was start working since 3:00in morning! He keep locking the entrance door when customers coming in and out! And make him looking so unhappy when customers arrived!!!
Stayed 3 nights in Oct 2021

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

2/10 Terrible

sara

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Charles, Strasbourg, France

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was excellent and accommodating. The breakfast included is very nice. Overall the hotel is clean but the rooms need updating.
Stayed 3 nights in Feb 2020
Response from olivier on 1 Mar 2020
Dear Charles We thank you for staying in our establishment, we would like also to thank you for your comment. We're appologies about the room, we inform you a renovation has begun. We look forward to welcome you again. Kind regards The team of Pavillon Opéra Grands Boulevards

8/10 Good

Pablo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Olivier on 19 Feb 2020
Dear Pablo We thank you for the appreciation of our establishment. We look forward to welcome you again.* Kind regards Pavillon Opéra Grands Boulevards ' s team.

8/10 Good

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Olivier on 12 Feb 2020
Bonjour Mohammad Merci de nous avoir laissé un commentaire. Nous serons ravi de vous accueillir de nouveau au sein de notre établissement. Cordialement L'équipe du Pavillon Opéra Grands Boulevards

10/10 Excellent

Gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just perfect
Excellent value for money
Stayed 2 nights in Feb 2020
Response from olivier on 10 Feb 2020
Dear Gabriela We thank you for sharing your experience. We're pleased that your stay was great. We look froward to welcome you with the greatest pleasure. Kind regards Team Pavillon Opéra Grands Boulevards

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is really convenient and the staff were great at making us feel welcome but the room was very disappointing. It was small, basic, old looking / run down, with a window looking out into a small dirty area of other windows.. Luckily there was a fan to keep us cool through the night because it was very stuffy, it smelt too bad outside to leave the window open.
Stayed 3 nights in Aug 2019
Response from Olivier on 9 Dec 2019
Dear guest We would like to appologies about your unpleasant stay, the reception opne 24h, a change of room would have been possible.We thank you for putting our location and our staff. We look forward to welcome you again and to have a chance to make your stay memorable for a future stay. Kind regards The team of Pavillon Opéra Grands Boulevards

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Wasn’t what I expected. Had us waiting all day to check in
Stayed 1 night in Oct 2019

6/10 Okay

helen

Disliked: Property conditions & facilities
Reasonable location but generally run down, shabby and disappointing when compared with other 3 *s in the neighbourhood.
Stayed 4 nights in Sep 2019
Response from the team on 18 Sept 2019
Good afternoon Helen We thank you for your comment. We're sorry that your stay was a bad experience, all comments positive or negative are important for us which allow us to improve the quality of our service. We inform you that a nenovation is at work. We look foward to welcome you again. Kind regards The team

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Jul 2019

8/10 Good

Brian, Hong Kong

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is old and the room is super small. There is no air condition in the room. I was there in the summer & it was miserable. However , the staffs were super friendly
Stayed 2 nights in Jun 2019
Response from Olivier on 28 Aug 2019
Dear Brian We thank you for your comment. We sorry to hear that our hotel wasn't at your convenience but please know a renovation will be at work. We hope to welcome you again. Kind regards The team

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Laureline

Liked: Staff & service
Disliked: Cleanliness
unfortunately the room wasn’t very clean... there was mould in the bathroom, stains on the duvet etc. clearly the hotel isn’t new and it shows in its overall condition. the staff was very friendly though and it is a great location
Stayed 3 nights in Jun 2019
Response from olivier on 27 Aug 2019
Dear guest We thank you for your comment, w're sorry that the room wasn't at your convenience but a renovation programm is at work, we 'e glad of the helpfullness of our staff. We look forward to welcome you again. Kind regards The team

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location with transportation close. Staff very friendly and helpful only issue was it was a bit hot, not unbearable, without AC,
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Average
Great location, but a bit overpriced for what it was but price high maInly due to lack of availability. Condition was ok, bathroom a little dated. Unfortunately no available iron which is always annoying as a business traveller. Didn’t have food so no comments there.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location and the hotel staff - Wassim very helpful and friendly
Stayed 7 nights in Jun 2019

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, room comfort
Nice hotel in great location!
Lovely hotel in great location. Staff really helpful. Comfortable beds. One room booked was a bit tired decoration wise but they are in the process of updating. Overall would highly recommend it.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Karlis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Excellent location, near Gard du Nord and Opera. Would return.
Stayed 1 night in May 2019

10/10 Excellent

Phillip, Dallas, TX USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Gave directions and always welcoming when we returned. Great location within a few blocks of multiple metro stops.
Stayed 2 nights in Apr 2019
Response from Lovin K on 7 May 2019
Dear Guest, Thank you for sharing your experience regarding your recent stay in our property. It is a pleasure to read that you have been satisfied and that you appreciated our staff and our location. We look forward to welcoming you back. Best Regards, Lovin K

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was tiny, no closet, not even a hanger to hang a shirt. I understand space is limited in Paris but you couldn’t fit two ppl in that room
Stayed 3 nights in Jan 2019
Response from lk on 21 Feb 2019
Cher Madame / Monsieur, Nous accusons réception de votre avis sur notre établissement. Qu’ils soient bons ou mauvais, tous les avis nous aident continuellement à progresser dans notre qualité de service. Nous nous efforçons en effet chaque jour à rendre le séjour de nos clients plus agréable. nous vous informons qu'un programme de rénovation est en cours. En espérant vous revoir parmi nous après la rénovation. Cordialement Lovin k

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Choice!
The room is tiny! I can only put my luggage in toilet. The room has no sound insulation at all! The water temperature is unpredictable! Sometimes hot sometimes cold! Service?! Where’s it?
Stayed 4 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
We didn't have high expectations of a three star hotel in Paris but this property didn't even meet those expectations. The property is in need of some maintenance/cleaning. In the room we had the hair dryer didn't work, the safe worked intermittently and on the last morning there was no hot water despite running the water for 20-30 minutes. We reported the first two issues to the front desk but no repairs were completed. Sound penetrates through walls of adjacent units but overall the property was quiet.
Stayed 3 nights in Oct 2018

8/10 Good

Nigel, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great short stay hotel in a buzzing part of Paris
This hotel is a great find in the Montpelier part of Paris, but just a few minutes from the heart of Paris - overall the staff were very friendly, Breakfast basic but ideal nonetheless - only minor complaint is that the beds were hard - other than that it is an ideal base for a few days and would happily stay there again and recommend it to anyone. The location is perfect to experience Paris and also enjoy the locality in the evenings!
Stayed 3 nights in Sep 2018

10/10 Excellent

Jessica

Great location, clean room and very friendly staffs. Also a free internet mobile phone was provided free of charge during our 4 nights stay. We used it like GPS and able to navigate us around the city of Paris. Free call within France was very helpful as we can contact our family friends during our stay.
Stayed 4 nights in Aug 2018

8/10 Good

Israel

THEY CAN TO HAVE A MORE BEAUTIFUL HOTEL
THE HOTEL IS LOCATED IN A VERY QUITE STREET-- THE METRO STATION GRANDS BOULEVARD IS CLOSE.. TWO OR THREE KOSHER RESTAURANT IN THE AREA-- THE DECORATION IS HORRIBLE- THEY CAN MADE A MORE NICE HOTEL - IS THEY REMOVE THE RED COLOR IN ALL THE HOTEL--THE HELP IN THE DESK WAS NORMAL- THE BREAKFAST WAS GOOD BUT ALMOST IMPOSSIBLE TO HAVE COLD WATER BOTTLE AT BREAKFAST
Stayed 7 nights in Jun 2018
Response from AZ on 11 Jul 2018
Dear Israel, Thank you for sharing your experience regarding your recent stay in our property. It is a pleasure to read that you have been satisfied and that you appreciated our staff as well as the location of the hotel. We look forward to welcoming you back. Best Regards, The Management

4/10 Poor

liang, Malaysia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean room but poor facility
Strategic location. Room is clean but poorly facilitated.
Stayed 3 nights in Apr 2018
Response from AZ on 11 Jul 2018
Dear Liang, We thank you very much for your comment about your recent stay at the hotel. We want to let you know that, the staff is honored regarding your comment on the service. We hope to welcome you again. Kind regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well located to local metro and attractions we only used it to sleep but when we were in the room it was clean and tidy and the shower was great.
Stayed 3 nights in Feb 2018
Response from az on 27 Feb 2018
Dear Guest, We thank you very much for your comment about your recent stay at the hotel. We want to let you know that, the staff is honored regarding your comment on the service. We hope to welcome you again. Best regards, The Management

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel, convenient to everything. Wifi is brutal!
Stayed 2 nights in Jan 2018
Response from az on 27 Feb 2018
Dear Guest, We thank you very much for your comment about your recent stay at the hotel. We want to let you know that, the staff is honored regarding your comment on the service. We hope to welcome you again. Best regards, The Management

8/10 Good

A. L. , London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well-located quiet hotel
Pavilion Opera Grands Boulevards is a great, affordable choice if you want to be central enough to easily get around Paris, but in a quiet enough road that you can sleep peacefully. The room was on the smaller side but didn’t feel claustrophobic, and the bathroom was a good size. The bed was extremely comfortable, with a sufficiently firm mattress and enough covers for the winter. Staff were helpful, friendly and very welcoming. I would definitely book here again.
Stayed 2 nights in Jan 2018
Response from az on 27 Feb 2018
Dear Guest, We thank you very much for your comment about your recent stay at the hotel. We want to let you know that, the staff is honored regarding your comment on the service. We hope to welcome you again. Best regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2017

8/10 Good

Graeme, Maidstone UK

Liked: Cleanliness, staff & service
Small but we'll kept hotel.
Clean.lots of restaurants close by.Rubbish air conditioning. Very helpful reception staff. Room walls need redecorating but all our 3 rooms were very well presented.
Stayed 2 nights in Aug 2017

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay!
A kettle and some tea and coffee would have been great, and bottled water, as that is a standard I think. Staff was outstanding, the gentleman handling breakfast did a fine job. Breakfast was delicious! It was the smallest toilet room I've ever encountered, but I assume that it must have to do with the age of the building. The balcony/catwalk was great, and the view of the streets below through the course of the day was always a pleasure. African motif is nice, unexpected but it works well!
Stayed 2 nights in Jul 2017
Response from Grands Boulevards on 11 Aug 2017
Dear Darin, We thank you very much for your comment about your recent stay at the hotel. We want to let you know that, the staff is honored regarding your comment on the service and the location of the hotel. We hope to welcome you again in Paris. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In a great location to the opera and Grand Blvd
Great place to stay, easy to get around and friendly staff.

8/10 Good

Cosmin

Liked: Cleanliness
Overall a decent compromise for Paris
The hotel is very well located, the rooms are quite small with little space to move around, the breakfast was rather poor.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was probably one of the worst hotels I tried in Paris and definitely not a 3 stars. We didn't sleep at all because you can hear everything from the street and from other rooms. The beds were horrible and the sheets were even a little ripped and if that isn't enough, the wallpaper was stapled to the wall. The staff was mediocre at best and the only advantage to this hotel is its location. Do not book this hotel!