Paradise Acres Hotels, Montego Bay

"Receptionist, pool bar staff and entertainment staff were great. Restaurant and inside bar staff were almost to the point of being rude!! A smile goes a long way when working hospitality......."

"We stayed at Toby’s resort in April 2026. Due to the recent hurricane in Montego Bay, our usual lodging was greatly damaged. I looked on the reviews from Expedia and decided to give it a try. The check-in process was not bad. The manager was very pleasant and inviting. Once we began walking to our room, there was a long flight of steps to go up. We booked the “DELUXE” room. Sad to say there wasn’t anything deluxe about the room. The room was definitely outdated, the bathroom door was a sliding door. We didn’t have a dresser to put our clothes in. The iron leaked, the iron board had no iron padding and couldn’t be removed from the wall. The bathroom had a scent from the sewage that was backing up from the pipes, they gave us coffee beans to cover the scent. The room needed a paint job. The king-size bed was 2 twin beds put together. I must say that our cleaning lady was great, she gave us fresh sheets and fresh towels daily. She was friendly. She apologized for the scent in the bathroom and said that since the hurricane, everywhere had issues with sewage back-up. Check-out was easy. Will I stay there again? No. This “resort” needs a complete makeover. The reviews were very misleading."

"Amazing beach days "

"It was great all around to the food and the beach all around great"

"The staff are amazing, the property is close to a lot of things. The beds are comfortable but the only thing I can say is the rooms look better online than in person."

"Veey good service and clean. Entertainment was excellent. "

"Wonderful resort with great food, wonderful people, plenty of fun activities and just a great overall experience! We will definitely be back in the near future! There is nothing I can complain about and the fact you have 3 resorts to explore is tremendous. A little older crowd but fantastic experience!"

"Staff was absolutely EXCELLENT! Property was amazing. Room was spectacular. Food selections are awesome. Can't wait to return."

"Room appeared clean but my sheets were dirty from the previous guests with trail mix in the bed. Food was mediocre. Pool very loud with a DJ a lot of the time. "