Book a Papagayo Peninsula Cottage

"Overall, it was a good stay. Although there was a mild, stinky smell in the room, it was tolerable. I would appreciate it if staff members smiled as they passed guests. Only one key card was provided per room, and it frequently demagnetized, making it difficult to enter the room and requiring multiple trips to the front desk to reactivate it. I would like two-card access, as it's standard at other hotel and resort properties. Overall, a good stay."

"The only thing nice about this place was the courtesy of the staff and the amazing view. Had room where caulk was put over mold and had cracked walls. AC didn’t work and asked twice to fix. Raccoons took housing above our room so they moved us to another room that had no hot water. You only get two towels in your room and mini bar is 2 waters and 1 beer. Pool towel exchange was missing towels for large parts of the day during our stay. Buffet is four items for example rice, fried banana, sliced potatoes and pork. Breakfast was recent and basic as well. On the days the restaurant is open that is your best choice, you need to make your reservation between 2-4 and order your meal then. Bar open from 10am-10pm with ok drinks. Shuttle to get around hotel is constant. You get free shuttle from airport but pay $35 USD per person to return."

"The breakfast was fresh and diverse. The pools were amazing! The room was clean and the air conditioning worked great."

"Comfortable quiet room with toiletries and a mini fridge. Free shuttle to the airport which was 5 minutes away. Nice pool area which could have used more lounge chairs. Large paved parking lot. Car rental kiosk right in the hotel lobby. "

"it was the perfect choice for us"

"La comida muy rica, para el turista local muchos del staff los que se encargan de realizar las actividades de piscina y la mayoria de bartenders tienen un trato muy diferenciado si es extranjero a si es Costarricense, el staff se conoce el negocio que es turismo, pero si es turista local, piénselo, no lo hacen sentirse a gusto o no le dan el trato y la calidad de bebidas como si fuera extranjero. Los saloneros de los restaurantes sí son excelentes."

"Great resort for families. Beach was beautiful and the staff was very friendly. Pool was perfect for my kids, with three different shallow areas where they could play. The resort yacht tour was amazing and easily a highlight of the stay. We did the morning snorkel to Honeymoon Beach and it felt like a private tour. Easily accessible to see wildlife in nearby places. "

"Great time."

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"