Luxury Hotels & Resorts in Palm Beach Isles

"A wonderful hotel. I enjoyed my stay. It was a little expensive, but a nice property "

"Average overall, needs updated fixtures and accents in rooms. Staff was very accommodating and pleasant"

"The only nice area of this place was the lobby. Once we got to the hallway to go down, right away there was a ceiling repair with debris all over the floor. Once we got to the room and opened the door, we were hit in the face with enough strong cologne to choke a horse. The mattress had crevices/indents. There was brown crap splashed on the wall. The shower… THE SHOWER. Barely ANY water pressure. The temp would get super cold and super hot. Not good for an infant. There was barely any lighting in the bathroom. The dresser wasn’t very appealing. Just overall, not nice. We switched hotels. "

"Great customer service very convenient "

"The pool was closed for lightning. The storm passed and the pool normally closes at 8:00 p.m. it was 6:00 p.m. I called the front desk and the concierge and they both gave me different answers as to why the pool was never reopened. It was 85° out and we are there for two nights. No pool... And they're absolutely was no lightning in the area. Tried to play ping pong the next day no one could find any paddles or balls... To employees unwillingly tried to help and never returned. The carpets are absolutely disgusting filthy old and and desperate need of replacement. The hallway was never vacuumed in the three days that we were there. The pool area is lovely but this property completely lacks attention to detail."

"Location good. Staff good valet good. Food rotten gym v good. Shower missing pieces. Faucet leaking. Needs a lot of work. Four seasons infinitely nicer but more expensive"

"The location is stunning. The amenities and staff in the pool areas are excellence. Staff were extremely accommodating with lounge, chairs and umbrellas and food service in the outdoor pool areas. I would definitely stay there again."

"For the price per night it is not worth it. Booked ocean front room and paid more. Got to our room and it wasn’t ocean front. I called the front desk and they said we don’t have any ocean front. That was a lie. Almost 1,000 a night and I still have to pay $18 for a drink, there isn’t any breakfast included, snacks in the room are $8 and higher. The prices were insane in my opinion. If you paying that much per night, they should be more accommodating. When we arrived nobody was working at any of the bars or kitchens because it was Windy. We hated that it was Windy also but still wanted to start our vacation and make the best of it. They set up your beach chairs for you and you are sitting on top of one another in rows. My elbow was almost touching the stranger next to me. It was Weird and awkward. Place was clean but it is Definitely not worth the money. I would have went to an island for what we paid. "

"Staff is awesome "