Palais des Festivals - Old Port Hotels, Cannes

"Clean room Great location "

"Broken elevator "

"We stayed for 2 nights in May in a superior room with a sea view (3rd floor). I can honestly say this was one of the smallest hotel rooms I’ve ever been in - about 0.5m space around the bed, and the balcony was less than 1m wide. The room faced onto the park with a partial sea view, and there was a rock concert on both nights we were there, which ran until after 11 pm and which the meagre soundproofing offered scant protection against. The hotel had been in email contact prior to our check in and never mentioned this concert was on, despite it starting the day before we arrived and happening every year around this time. The staff weren’t very sympathetic to our complaint and only after writing to management did we get a grudging 10% refund. Would not recommend!!"

"Property was beautiful but just too far from Nice downtown… staff was ok, area immediately walkable in back of the hotel seemed sketch. The promenade out front was better but again, 3-4 miles east of where you want to be."

"WE always stay at this hotel when leaving Nice early in the morni g or arriving late at night. its perfect"

"Amazing location , nice airy room"

"Room and view from the balcony were beautiful"

"The way Expedia is describing this hotel is COMPLETELY wrong and misleading. This hotel is very old, the "renovations" they claim to have done are very poor. This hotel has 5 floors and taking the stairs up to my room on the fourth floor you can see serious damage and cracks on the walls and ceilings. The floors are not flat. The hallway floors and my room floor was not flat or even, they are all tilted and the higher floors you go the more visible and pronounced. My room floor was so tilted I felt dizzy standing. I felt unsafe at this hotel. My room floor had such thick carpeting you had to actively push/pull the door open/ close. My whole room, which had a view to the beach, looked old, the TV remote did not work. Parking is not available at the hotel and they couldn't care less and do not help you finding parking. Not even worth 3 stars, let alone 4 as they claim they are. When I addressed these issues at the front desk, I was totally dismissed. It was so bad, I had to leave and find a new hotel that same night. I contacted Expedia and they also dismissed my claims and refused to refund me. I relied on Expedia's description and review of this hotel to book it. I have been a customer with Expedia for over 20 years. The only word here is disappointment. Please do your own research before booking any hotel with Expedia. Had I done that, I would never have booked this horrible hotel."

"Bed hard "