Top Hotels Near National Palace in Mexico City from NZ$66

"Staff was amazing. Only small complaint would be add more equipment to the gym."

"Hotel was clean and in good location. Easy access to palacio de las bellas artes and el zocalo. Loved the staff and service. Would recommend. "

"This was my 2nd time there and I love it "

"Very nice hotel"

"Perfect location. Hotel was very clean and professional. "

"I was prepared to come home and write an okay review however upon unpacking at home I discovered that money I hid inside my luggage was stolen. There was no way this was slipped out or lost because it was inside a wallet that was carefully hidden. On Saturday, April 4, 2026, while leaving the hotel that morning the attendant in the elevator told us the area would be extremely busy all day and that he suggested we stay out all day to avoid the congestion of people. He was very persuasive. At the time we found it helpful but now we can’t help but think this was a plot. This is extremely disappointing! I have contacted the hotel but I’m certain nothing will be done to rectify this. TRAVELER BEWARE! They obviously employ thieves at this hotel! "

"Although the hotel had some positive aspects, our opinion is heavily influenced by the very poor service we had in the Fiesta club restaurant. At breakfast in particular the staff were extremely discourteous to us. We had to constantly ask and re-ask for basics like coffee or replacement cutlery and the staff appeared to do their best to ignore us even when we made it obvious we needed something. To be fair some restaurant staff were lovely on the evening service. We complained to the restaurant staff directly but felt so strongly we went to reception and asked for the manager to voice our frustration. After reception taking our complaint and promising to have the manager contact us there was no feedback to us in any form. This has left us feeling that the hotel does not care about its guests negative experiences. I do not normally rate a hotel if it is not exceptional but I feel so strongly about this negative experience I fell compelled to complete this review"

"Hotel was great, Alexandro the door guy was excellent. The restaurant on the top floor was disappointing. We watched a waiter take a sip on someone's drink so he could figure out what and who's drink it was at the table. We never went back after that..."

"Central location, very friendly staff with great service, and we really enjoyed the cafeteria / balcony! "