Book a Pacific Coast Resort

"Yes"

"Our stay was lovely, the staff were so amazing and friendly!"

"Exelent food,service, instalations very clean . Ubication was perfect . Beach, clean and fun. I am going back soon."

"el hotel está muy céntrico, mucho que ver al rededor. El buffet está más o menos porque a mí parecer no tienen tanta variedad para el precio que manejan. Las albercas muy limpias y la limpieza de habitación buena. La persona que nos explicó del estacionamiento fue algo grosera y deberían aclarar que solo hay espacio en su estacionamiento para 4 carros para todo el hotel. "

"17 pools for kids and adults only. Incredible mattress! Staff super great! Susana in the beach club is the best! Super cool, super funny, with a great attitude and always smiling!"

"Un hotel completo, comida muy rica, bebidas muy ricas, hospedaje cómodo, personal superi amable, ojo todo esto en temporada baja cuando fui"

"Good "

"Everything was amazing other than our check in experience!! It took over 2 hours and Alejandra was not helpful at all, she had a MAJOR SUPERIORITY ATTITUDE for such a young inexperienced person! We’ve stayed here at this exact Riu 5 times now and this was our first really bad experience!! Not Nice at all!! Also the rooms were so-So!! Average, not impressive at all. We stayed at the the Riu Vallarta and Veronica the manager there was way more accommodating than the manager at the Pacífico Palace!! We upgraded our room and ended up having a suite which was originally advertised on Agoda which we thought we were getting but, once again didn’t receive what we booked!! Hence we paid an extra 500$ Canadian for the room we thought we were getting and were supposed to get through Agoda!! We will be taking this up with Agoda once we return to Vancouver, Canada. All in all Riu needs to upgrade their management staff!! I asked to talk to the GM and they sent some useless person called Elvira to help and she did basically nothing!! Again had a horrible attitude!! They would never last in Canada in this field!!"

"I enjoyed this hotel and my only complaints are the safe (in a dark closet) and no fridge in the room. Outside temperature was 33C and I would have liked cold water."