Holiday Homes in Paamul

"Hotel has everything you need to enjoy vacations...love it"

"Very clean hotel."

"Very clean"

"Yes, and the pool was good "

"Nice stay but the food was 7/10. Only stayed here to enjoy Xcaret Park but I’ve had better experiences in other resorts"

"We stayed at this property about six years ago and it was lovely. It has declined since that time. The service at the buffet is extremely poor. Good luck getting a refill on some water or coffee. The buffet food is average. While the hotel advertises that it has four restaurants, during our stay, only two were open each night. One of them was terrible and the others were average. The service in the restaurant is better than the service in the buffet. The bartenders at the pole bar in the quiet pool were excellent and did a great job and the drinks were delicious. The overall maintenance of the property is very poor. There are many broken loungers at the pool, and they do not clean the chairs and tables each night after the pool closes. Further, there are several areas where there should be reflecting pools, but they are empty, so instead of beautiful surroundings, it looks terrible with plumbing exposed. Also when we were visiting (early May) the beach is unusable due to seaweed in both the water and the beach, which also results in a terrible smell. "

"Food was not good. Asian restaurant was the best but other food was barely edible or had flavor."

"I like that it was family friendly and not too rowdy. Every person that worked there took their job seriously and was so very nice. The guest services took the time to get to know you and create an experience just for you. I will most definitely be back"

"This property is one of our favorites. Very clean and the staff in incredible. Good food choices and probably one of the best resort buffets we’ve had."