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"Wonderful breakfast, easy and safe parking, comfortable beds, great shower!"

"The hotel is clean and very nice. However, I experienced poor customer service. I phoned to say the coffee pot wasn’t working. I was assured they would bring me one. Even though he said they were extremely busy. I went to bed with no replaced coffee maker. I phoned the next morning…. Still no coffee maker was delivered. I also had a problem with staying warm. The beds had sheets with a very thin blanket in between the sheets. I did however find an extra blanket in the closet. (Very thin)! All in all I would never pay $250 a night at this Hyatt again. I would also use caution to get ice at the vending machine area. The ice just fell out everywhere. I slipped twice in this area."

"The room excellent and large with great decor and amenities like robes! "

"Not a 4 star hotel. Very basic amenities. Hotel room furniture very worn. No daily room cleaning. "

"THE PARKING IS $20. THE WIFI WAS $10. The pool STUNK like bleach. I found a dead stink bug on the curtains by the elevators. Breakfast is not included. Parking is far when available. "

"I've stayed here a couple times now and it will always be my go-to when I'm in the area! Breakfast options are great, happy hour, access to fountain drinks, and popcorn available throughout the day. Staff was great and informative, very helpful and were glad to recommend things to do in the area."

"The staff were very nice to work with but seemed to be putting out a lot of fires. I wonder if they are understaffed and having to be reactive with issues rather than proactively addressing them. We booked this stay so our kids could play in the pool. On hotels.com it listed indoor and outdoor pools but in reality they are the same- half inside and half outside. I don't know if this was a factor in why the pool was SO COLD but it was almost icy. My eldest daughter was in tears because she wanted to swim so badly but after jumping in once, couldn't go back. It was frigid so instead the three families in the pool space crammed into the hot tub. Also, the pool didn't even open until 9am which just doesn't work with little kids- they wake up and want to swim. So we adjusted our plans for the day and were there right at 9. The pool guy was just arriving and said he needed 15 minutes to get everything ready... When we were let into our room (#123) it had a bit of a weird slightly food smell not the usual just-been-cleaned smell. We went with it but later, when I stepped barefoot in between the two beds onto wet carpet, I realized it was either the smell of wet carpet or worse, puke (ah-that was perhaps the sickly smell we were breathing) that had been sort of cleaned up. My kids were literally about to go to sleep and moving rooms would have been a huge disruption so we avoided the area but didn't sleep great. Sadly, I would not go back to this hotel in the future."

"We stayed here in town for cardinals games. The hotel was very clean. The staff were all friendly and very helpful. The pool area is nice and we enjoyed the breakfast. I would go back"

"Parking was a cinch. The location is serene and relaxed. A darling wine bar across the street and Walgreens is a 3-minute walk. The free breakfast was a bit chaotic but adequate. I was dismayed to see teenagers wearing pajamas in the breakfast area and well-fed families hoarding food, but this is the new normal, I guess. "