Berkeley Hotels, St. Louis

"Overall rooms were clean and so was the hotel. Breakfast has always been amazing when we stay. During our time there the hotel was under construction but the crew they hired was nothing but pleasant and the guests always came first. The only downfall to our stay was we noticed a large bug in the pool area which we think was a cockroach. Since it was an old building under construction we are not holding a negative review to this experience. Hotel staff and maintenance took care of this situation right away. "

"Would stay here again."

"Rooms were clean, friendly staff, and all the amenities needed!"

"Clean Rooms excellent environment"

"Amazing property able to visit the area walking and enjoying the area"

"Staff was super kind and helpful. Will definitely come back again."

"Parking was easy. Staff member Tony was great! Rooms are definitely in rough shape, hotel is in MAJOR need of upgrades. Neds are spring coils and our backs were aching for sure! Air conditioning worked in our room, no hair dryer. No coffee maker in room, some coffee in lobby with some packets of sweetener and that's all. If you're looking for a comfortable stay, unfortunately I'd not stay here again without major updates. However Tony was an amazing front desk guy! "

"Staff was very nice from check in to check out Had an excellent view of the stadium. Room was very clean amenities were nice. Loved the bar restaurant food was delicious. Will def stay again! Parking garage is a little expensive but well needed."

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"