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"Everything about our stay was great. The hotel was busy because of Winterlude, but it never felt crowded. We enjoyed the pool, small sauna, hot tub and ping-pong in the games room. The rooms haven’t been updated décor-wise, but we actually found that nostalgic (hello, corded phone beside the toilet 😄). The beds were very comfortable, and the suite was spotless. Having a kitchenette was a real bonus since we have dietary restrictions and it saves having to eat out for every meal. I unfortunately forgot my Goldilocks pillow in the room and only realized once I was back home in Toronto, but the front desk staff were incredibly kind and accommodating and arranged to have it mailed to me. We will definitely stay here again when we visit Ottawa! "

"Excellent place the hotel staff are very friendly and helpful the amenities are great very clean the breakfast provided is great and good taste "

"Cleean room, very good breakfast, good service."

"好"

"The room was spotless and the staff was courteous. "

"Good service and the stuff are nice and helpful "

"Great location!!! Nice rooms"

"Clean room, amenities, convenience, attentive stuff"

"Very clean room. Very good customer service. Great relaxation at Koena SPA. "