Search Chalets in Ottawa Valley

"The room was dirty, stains on the chair, floor, the bedside table and small table were both not wiped properly. The room smelled like humid carpets. The AC made a really loud noise so I had to turn it off and was so hot during sleep. The fridge also made a noise and I also had to unplug it. Coffee machine wasnt working in my room and I went down to use the machine in the lobby and it also wasn’t working. I asked the receptionist and he said he will figure it out. He left his shift and never told me anything. His morning colleague just stood there never closing the loop or apologizing for the machine being broken. She was also eating her breakfast while at the reception which just seemed so unprofessional. I would say an absolute disaster and would definitely recommend you find anywhere else for your stay. Dirty, noisy, unsanitary, and nothing works there. Staff are unprofessional and rude."

"déjeuner très bien, personnel très présent et courtois un endroit recommander et très bien situer"

"Beaucoup de bruit le soir dans les étages supérieurs à cause de jeunes qui font le party sans surveillance et la direction de l’hôtel ne fait rien, la douche coule de partout, la toilette bouche à rien, il n’y a pas de débarbouillette dans les chambres??? Pourquoi. Bon petit déjeuner et personnel gentil et disponible "

"It is a pet friendly hotel. However there is so little grass in the surrendering area for dogs to do their business. We were at levev 3 so it very noisy at night time"

"Magnificent hotel. Would stay there all the time if I could."

"The kids enjoyed the pool very much and I appreciated the laundry room to dry their clothes. All the staff was exceedingly friendly and polite. Very pleasant stay."

"The staff was very welcoming and helpful."

"Overall, the stay was decent, but for the price, the Executive Class King room was not nearly as extravagant as expected. The room itself was also smaller than anticipated. The elevators felt quite dated, and the check-in wait was over 10 minutes, which wasn’t a great first impression. The pool and hot tub area were also very dated and smaller than expected. The restaurant was disappointing as well — overpriced for the portion sizes served. Another downside was how thin the windows seemed to be, as downtown traffic noise was very noticeable throughout the night. On the positive side, the valet service was fantastic and easily one of the highlights of the experience. The staff handling valet were professional, quick, and very friendly."

"Room was fantastic, they gave us a free upgrade. Friendly staff. Great location. Only downside is, if you are checking in late, you may have to wait 15/20 minutes due to there system."