Exterior
Check availability

Reviews of Hotel New Bernina

2.5 out of 5
Hotel New Bernina
399-9422 Otari-mura, Tsugaike-kogen, Kitaazumi-gun, Otari, Nagano-ken

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 1 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.0/10

Cleanliness

9.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Tommy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time at the hotel and being able to ski straight on to the ski fields. As a family if 5 being able to share one large room was great for the budget and the staff were always accommodating of our requests. Would definitely come back.
Stayed 6 nights in Jan 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
ゲレンデ直結の便利なホテルです
玄関は車道に面しており、スキーロッカーはゲレンデに面しているので大変便利です。 駐車場は少し離れていますが、荷物の積み下ろしはホテルの前で出来るので、特に困りませんでした。 スタッフも新設に対応してくれました。 施設が古いですが、特に問題はありませんでした。ただ、部屋の掃除はもう少ししっかりしていただけるとありがたいです。机の上に埃が模様のようにたまっていました。
Stayed 1 night in Feb 2019

10/10 Excellent

YU-SHIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
還算乾淨， 服務人員很不錯，都能提供協助 餐點非常的用心 可惜棉被有點蹣味 飯店ski/in out有點困難，後門的雪有點危險，一不小心就跌入坑裡 但整體覺得很棒
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
トイレが各部屋にあったら嬉しかったと思います。従業員の方々は優しくて感じがいいです。ゲレンデの真横は楽でいいです
Stayed 1 night in Dec 2018