Lobby sitting area
Check availability

Reviews of Hotel Akord

3 out of 5
Hotel Akord
námestí SNP 1, Ostrava

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

5.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Betty, Islandview. Nova Scotia Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was closed. We did not get any notice of the closure. They were sweet and allowed us to stay without the breakfast. Staff excellent.
Stayed 1 night in Dec 2019
Response from reception on 9 Jan 2020
We are so glad you were satisfied in our hotel and look forward to your next visit the Akord hotel team

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
it is good, perhaps I am traveling from North America so my expectations are higher than the reality.
Stayed 1 night in Apr 2019
Response from Akord hotel team on 3 May 2019
We do the best for good feeling at the Akord hotel. Many thanks for your feedback.

8/10 Good

Justyna

Nice room friendly personel flexible check out - good value for us.
Stayed 1 night in Aug 2018
Response from Andrea on 3 Sept 2018
Thank You for Youre feedback. we are looking forward Youre next visit. have a nice day. Hotel Akord stuff

10/10 Excellent

Nick, Jacksonville, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
This was a very nice hotel. My biggest regret is that we did not get the full experience since we arrived so late. The hotel clerk (manager?) was very welcoming, despite the late hour of our arrival, and was EXTREMELY patient in explaining everything to us and answering all of our questions. It is important to note that he did not speak a word of English and we did not speak more than a couple words of Czech, but he did a great job breaking through the language barrier and getting us taken care of. He also hung around in the lobby to lock up when I was done after I spent several hours on the phone in the lobby area, so as to not wake the other guests. The rooms were comfortable and felt very secure behind several sets of lock doors. We were also pleasantly surprised to find that, although the breakfast area was very small, the selection offered was worth eating. This is definitely a hotel I would stay at again and would bring my family to on my next visit.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from recepční Markéta on 26 Oct 2019
Jsme rádi, že jste byl s pobytem v našem hotelu spokojen a těšíme se na Vaši další návštěvu. tým hotelu Akord

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from the Akord hotel team on 9 Sept 2019
We are so glad you were satisfied in our hotel and we look forward to your next visit.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer geräumig und mit Kühlschrank Hotel in ruhiger Umgebung der Stadt Frühstück OK
Stayed 1 night in Apr 2019
Response from Akord hotel team on 13 Jun 2019
We are glad you were satisfy in our hotel and thank you for such an evaluation. We are looking forward your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Andrea on 27 Mar 2019
Dobrý den, děkujeme za Vaše hodnocení, kterého si vážíme. S pozdravem Tým hotelu Akord

8/10 Good

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše bylo v pořádku.
Stayed 1 night in Nov 2018
Response from Andrea on 20 Nov 2018
Dobrý den, děkujeme za Vaše hodnocení a těšíme se na Vaši další návštěvu. S pozdravem Tým hotelu Akord

8/10 Good

Hana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Andrea Matvejová on 13 Apr 2018
Dobrý den, děkujeme za Vaše hodnocení, kterého si velmi vážíme. Budeme se těšit na Vaši další návštěvu. Kolektiv Hotelu Akord

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Andrea Matvejová on 13 Apr 2018
Dobrý den, děkujeme za vaše hodnocení, kterého si vážíme. Těšíme se na Vaši další návštěvu. Hotel Akord

10/10 Excellent

Zdenek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Andrea on 22 Jan 2018
Dobrý den, děkujeme za vaše hodnocení, které je pro nás velmi důležité. těšíme se na vaši další návštěvu. Hotel Akord

8/10 Good

Etienne, St Maur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant
Nous étions dans cet hôtel pour assister aux championnats d'Europe de patinage, proche de la Ostravar Arena par le tram.

8/10 Good

GEORGES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Excellent rapport qualité/prix pour un établissement agréable, bien équipée bien que non central. Personnel très serviable.

10/10 Excellent

Ludek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Velice dobrý hotel
Čistota pokoje/hotelu, Kvalita služeb

8/10 Good

Mariano, Quartu , Cagliari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo se hai la macchina
Hotel è ricavato in un complesso che ha anche un teatro. Le camere sono ampie ,con arredamento nuovo e colori delicati. Il parcheggio è disponibile gratis davanti all'hotel. Reception gentile e disponibile. Bagno con tutto ciò che serve, ottima la doccia. Colazione non particolarmente varia,ma sufficiente . Rapporto qualità /prezzo ottimo. Essendo distante dal centro di Ostrava ,bisogna avere la macchina per apprezzarlo al meglio. Anche il ristorante annesso e discreto.
Response from General Manager on 30 Aug 2016
Hello, we are very glad that you liked the hotel and thank you for such an evaluation. We look forward to your next visit. Sincerely Andrea Matvejová Hotel manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Víkendový pobyt
Příjemný a ochotný personál. Čistý nekuřácký pokoj. Parkování bez problému.
Response from Andrea on 6 Feb 2016
Děkujeme za vaše hodnocení, jsme rádi, že jste byli spokojeni. Budeme se těšit na Vaši příští návštěvu. S pozdravem Matvejová Andrea