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Reviews of Hotel Duomo

3 out of 5
Hotel Duomo
Vicolo Di Maurizio 7, Orvieto, TR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 423 out of 646 reviews" "
Rating 8 - Good. 181 out of 646 reviews" "
Rating 6 - Okay. 30 out of 646 reviews" "
Rating 4 - Poor. 9 out of 646 reviews" "
Rating 2 - Terrible. 3 out of 646 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great staff. This is a family owned hotel that is perfect for a nice stay in Orvieto. I will be returning here. Gianni, the owner, gave us all kinds of wonderful recommendations and even described some of the town’s history to us. We would highly recommend it.
Stayed 1 night in May 2024
Response from Elisa on 24 May 2024
Thank you very much for your review! Best Regards

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay - and is such a delightful hotel - beautifully designed and furnished exuding quality and taste throughout...wonderfully comfortable. I hope to keep returning.
Stayed 1 night in May 2024
Response from Elisa on 24 May 2024
Thank you very much for your review!

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay at Hotel Duomo and would definitely stay there again. The breakfast was fantastic!
Stayed 3 nights in May 2024
Response from Elisa on 24 May 2024
Thank you very much for your review. Best Regards

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I just spent two separate nights in the Hotel Duomo and found it very comfortable, convenient, and clean. It is just steps from the Duomo and an easy walk to shops and restaurants. The bathroom was well laid out and came with big fluffy towels. Most importantly, the hostess and her husband were very helpful and kind. He parked our car for us and brought it back to the door when we checked out. A word to the wise, do contact the hotel before arrival for instructions about how to drive into town. Our GPS had us going around in circles, but when we called, the proprietress guided us right to the hotel. We would happily stay at Hotel Duomo again.
Stayed 1 night in May 2024
Response from Elisa on 24 May 2024
Thank you very much for your review. Best Regards

10/10 Excellent

Joan, Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right next to the Duomo. It was in a great location for visiting the museums and archeological sites of the area. We had a large room. Breakfast had all sorts of pastries as well as cheeses and meat. It had an outside terrace which was nice to enjoy at happy hour. The hotel staff helped us to arrange
Stayed 5 nights in Apr 2024
Response from Elisa on 14 May 2024
Thank you very much for your review! Best Regards

10/10 Excellent

Jimmy

Stayed 1 night in May 2024
Response from Elisa on 24 May 2024
Thank you very much! Best Regards

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family that runs the property speaks wonderful English and is so helpful and works to make your stay comfortable. The hotel is beautiful and well done. Clean and everything works. The location could not be better to be near by shopping and restaurants. They park your car for you for your stay and are always willing to help with maps and directions to places. I loved our stay. Great European breakfast included.
Stayed 1 night in Apr 2024
Response from Elisa on 29 Apr 2024
Thank you very much for your review! Best Regards

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel room. Close to major things to see. Very walkable town. Interesting history.
Stayed 1 night in Apr 2024
Response from Elisa on 29 Apr 2024
Thank you very much for your review! Best Regards

8/10 Good

vanann

Travelled with partner
Liked: Cleanliness
Property was a very average family run hotel close to central square. Great re cleanliness - hosts and staff were professional, but no sense of warmth/ friendliness. Plus was room was ready in advance of check-in, proximity to Orvieto’s main square, cleanliness & a nice full continental breakfast. Negative was really small room despite reservation for mid size and decision by owner to turn off heat for evening after a day only in the mid - to high 50s. The front desk inferred the owner had decided no heat was necessary, and that was policy. Once under all the blankets it was ok but not terribly pleasant thru late afternoon & evening. No explanation if malfunction or just owner’s decision to turn off system
Stayed 1 night in Apr 2024
Response from Elisa on 28 Apr 2024
Thank you very much for your review! Best Regards

10/10 Excellent

Robin, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with welcoming staff in a quiet yet convenient setting.
Stayed 2 nights in Apr 2024
Response from Elisa on 19 Apr 2024
Thank you very much for your review! Best Regards

10/10 Excellent

Ieva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Elisa on 9 Apr 2024
Thank you very much for your review! Best Regards

10/10 Excellent

Joseph, Ludington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location with convenient bus service from the Funicular to Piazza Duomo. Our room was very comfortable and clean and the staff is friendly and helpful. We enjoyed a delicious assortment at the buffet breakfast and recommend Hotel Duomo most highly.
Stayed 2 nights in Mar 2024
Response from Elisa on 27 Mar 2024
Thank you very much for your review! Best Regards

10/10 Excellent

grant

Travelled with partner
The location of this property is excellent! What makes it so special is the owners. They go out of their way to make sure it is perfect. Best we had in Italy!
Stayed 1 night in Mar 2024
Response from Elisa on 14 Mar 2024
Hello, thank you very much for your review? Best Regards

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Duomo is in a great location. The staff are very kind, and breakfast options are good. However the annex rooms, while comfortable, are very basic.
Stayed 3 nights in Feb 2024
Response from Elisa on 14 Mar 2024
Dear Guest, thank you very much for your review? Best Regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Elisa on 14 Mar 2024
Thank you very much for your review. Best Regards

10/10 Excellent

Joyce

Liked: Property conditions & facilities
Nice stay!
Comfortable stay. The owners are very kind and helpful.
Stayed 1 night in Feb 2024
Response from Elisa on 24 Feb 2024
Thank you very much for your review. Best Regards

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Elisa on 22 Jan 2024
La ringrazio pre la sua recenzione. Cordiali Saluti

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Elisa on 22 Jan 2024
Grazie mille per la sua recenzione. Cordiali Saluti

10/10 Excellent

Ausra

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, the room was nice also, it was pleasure staying there!
Stayed 1 night in Nov 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in a great location!
Stayed 2 nights in Nov 2023

10/10 Excellent

Dirce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a 3 stars hotel. Excellent breakfast. Comfortable room and very comfortable bed. Very clean and more amenities that we found in other 3 stars hotels in Italy. And its located in the center of the medieval little town. It was a pleasure
Stayed 2 nights in Oct 2023
Response from Elisa on 29 Oct 2023
Hello, thank you very much for your review! Best Regards

10/10 Excellent

BERNHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Elisa on 29 Oct 2023
Thank you very much for your review. Best Regards

10/10 Excellent

Silvia

Stayed 1 night in Oct 2023

10/10 Excellent

Lois, Greenbrae

Very clean and quiet rooms
Stayed 1 night in Oct 2023
Response from Elisa on 25 Oct 2023
Thank you very much for your review! Best Regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, location was perfect, the staff was helpful and pleasant, and the breakfast was wonderful! Orvieto was a beautiful place!!
Stayed 1 night in Oct 2023
Response from Elisa on 25 Oct 2023
Thank you very much for your review! Best Regards

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Hotel was pleasant and clean.
Stayed 1 night in Sep 2023
Response from Elisa on 25 Oct 2023
Thank you very much for your review! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Elisa on 25 Oct 2023
Thank you very much! Best Regards

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Duomo is a very nice property directly off the square. It is very walkable to anything you want to see in Orvieto. The room was clean and comfortable and the included breakfast was excellent. We enjoyed our stay and recommend the Hotel Duomo.
Stayed 1 night in Sep 2023
Response from Elisa on 25 Oct 2023
Thank you very much for your review. Best Regards

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The main hotel building is close to the Duomo, either down a short street or about 15 stair steps. Please note, if you book a room in the Annex Building, it is about 50meters down the road, in a separate building, with no elevator. Breakfast is in the main hotel building.
Stayed 2 nights in Sep 2023
Response from Elisa on 25 Oct 2023
Thank you for your review, everything is clear when you book, the Annex building or separate building with pictures of the rooms and the stairs and is clear that the rooms in the Annex building are less expensive than in in the main hotel. Best Regards

10/10 Excellent

Sue

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Elisa on 5 Sept 2023
Grazie mille per la sua valutazione,è stato un piacere. Cordiali Saluti

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have A/C. Very important!
Stayed 3 nights in Aug 2023
Response from Elisa on 1 Sept 2023
Thank you very much for your evaluation. Best Regards

8/10 Good

Masako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to sightseeing locations
Stayed 1 night in Jul 2023
Response from Elisa on 1 Sept 2023
Thank you very much for your evaluation. Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Elisa on 1 Sept 2023
La ringrazio per la sua valutazione.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Elisa on 11 Jul 2023
Thank you very much! Best Regards

10/10 Excellent

Julie, Kansas City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First of all, it's Orvieto! This is a magical place. This hotel has the best location in Orvieto. But they do not just rely on their location; they back it up with genuine hospitality and a wonderful breakfast. Highly recommended.
Response from Elisa on 11 Jul 2023
Thank you very much for your review! Best Regards

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a Family of 4
The room is spacious and is perfect for a family of four. We had two single beds and a full for the parents. It was the least expensive hotel of our stay, but one of the best.
Stayed 2 nights in Jul 2023
Response from Elisa on 11 Jul 2023
Thank you very much for your review! Best Regards

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the annex down the road from the hotel and loved the quiet, air conditioned room on the top floor. Construction was going on across the narrow cobbled road, but it didn't interfere with our rest times. The complementary breakfast was delicious. Recommend!
Response from Elisa on 11 Jul 2023
Thank you very much! Best Regards

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at the Hotel Duomo during many trips to Orvieto and it is the perfect place to stay! Right next to the Cathedral in the center of town, it could not be more perfectly located. They have a great breakfast, and it’s a great family run hotel. I highly recommend the hotel.
Stayed 2 nights in Jun 2023
Response from Elisa on 24 Jun 2023
Thank you very much for your review,it was a pleasure to see you again. Best Regards

10/10 Excellent

Timothy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Elisa on 17 Jun 2023
Thank you very much! Best Regards

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nreakfast - nice staff - excellent location!!
Stayed 2 nights in Jun 2023
Response from Elisa on 17 Jun 2023
Thank you very much for your review! Best Regards

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Elisa on 17 Jun 2023
Thank you very much for your review! Best Regards

2/10 Terrible

Robert, Broadbeach

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a double room, “annex building This did NOT adjoin the Hotel, some 50 meters from the hotel, totally separate on a main artery, allot of traffic noise, ands major construction next door. The walls are paper thin, making it impossible to sleep with the late-night partiers. Having travelled Europe for 3 months, this was our WORST hotel experience, by far. In a telecom the day before, I advised we would arrive between noon and 1pm, and she said fine. Upon arrival we were informed that the check in was 2.30pm. We waited. Also, we were told to GPS to Piazza Marconi and follow the signs to Hotel Duomo. We were blocked by a van unloading goods, so I trekked up the narrow lane to finally reach the hotel and was met by the Hotel owner at the front desk, explaining we were unable to reach the hotel! After the van finally left, the Owner asked if we wanted to park the car at added cost, on his property near the hotel. Having checked into the annex, and driving from Elba, we decided to take a nap which was impossible with construction underway right next to our room. We cannot believe the audacity of any hotel to take a booking with ongoing construction next door. We were unable to call the Hotel front desk, as there was no telephone in the room. We chose this hotel based upon excellent location, next to the Duomo, and high ratings. We cannot understand the high ratings! Although we had paid for breakfast, we chose to leave. We would NEVER stay here again.
Stayed 1 night in Jun 2023
Response from Elisa on 8 Jun 2023
Dear Mr. Robert, thank you for your review because you are the first customer to give us a bad evaluation and therefore it means that after 30 years we still have to learn something.Our check-in and check-out time is written on all the booking sites and believe me you were told that you could of course arrive earlier to leave your luggage and car in our parking lot, as indeed we do with all our guests who arrive before the check-in time. Your booking in the separate building was your choice as the rooms cost much less than the hotel and if there is ongoing renovation work in nearby buildings it is certainly not our fault, should we close the structure??? Not to mention her rudeness on her arrival towards the guy at the reception precisely because she demanded that the room be ready at noon. We sincerely used all our welcome and courtesy but his is a problem that we cannot solve. Thank you and I wish you good luck

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Elisa on 8 Jun 2023
Thank you very much for review! Best Regards

10/10 Excellent

James

Stayed 2 nights in May 2023
Response from Elisa on 8 Jun 2023
Thank you very much for your review! Best Regards

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and staff very friendly. They took and parked car. Very convenient. Nothing really to complain about
Stayed 1 night in May 2023
Response from Elisa on 29 May 2023
Thank you very much for your review! Best Regards

10/10 Excellent

Judy, Plano

Stayed 2 nights in May 2023
Response from Elisa on 17 Jun 2023
Thank you very muc! Best Regards

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was accommodating and room was clean and comfortable.
Response from Elisa on 29 May 2023
Thank you very much for your review! Best Regards

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great find in Orvieto!
This hotel is fantastic! It offers a great location, gracious hosts (owners), and a delicious breakfast spread that also supports gluten-free needs. For our group - we had six adults in 3 rooms - the art is a bit dark and the pillows need a refresh. The rooms are clean and the shower water pressure is amazing. If you arrive to Orvieto by train and are able to walk with luggage, then I recommend taking the Funicolare (across the street - 1.30 euro per person) up to the city center. If you are not as ambulatory, then the hotel can send a taxi/shuttle (5 euro per person).
Stayed 2 nights in May 2023
Response from Elisa on 7 May 2023
Hello, thank you very much for your review! Best Regards

8/10 Good

John A

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Apr 2023
Response from Elisa on 7 May 2023
Thank you very much! Best Regards

10/10 Excellent

Richard, Avondale Estates

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2023
Response from Elisa on 7 May 2023
Thank you very much for your review. Best Regards