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"This property is perfectly located in the center of Pistoia and offers anything you need. Rooms are nice and of decent size considering the location. There is underground parking 3 blocks away if you let them know in advance. Staff communicated via Whastapp two days in advance to coordinate check in, share front door codes, and parking instructions. I recommend this place! "

"A bit outdated "

"Perfect base for exploring. Train station nearby and walkable to town. "

"Very very clean and a nice open plan space. Location was great, near the train station and in the centre of town. We had a great relaxing time, would deffinatly recommend."

"Excellent hotel. Staff were outstanding and nothing was too much trouble. Would highly recommend this hotel."

"Great taste of Italy and experience. Enjoyed our time at the house. The village was very friendly. "

"Very friendly and helpful staff. The rooms are clean and comfortable and the prices are very low considering the standard. The food was excellent and very reasonably priced. What more could you want."

"Friendly staff. Good area to walk around and experience Italy"

"Grand hotel Cappuggi did not disappoint. I stayed with my 3 children for 10 nights end of june , start of july. Very reasonably priced 4* hotel experience haf by all. A little out of town (2 miles) but free shuttle bus (or taxi if not available) shows excellent customer care. Receptionists very helpful, cleaners nice and cheerful. Fabulous swimming pool essential in 38° temperatures. Football and tennis available. Ball provided keeping my boys well entertained. Thiroughly recommend this hotel as a point from where to explore Tuscany and further afield. "